Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
By Type
590 Reviews of Jake Sweeney Chrysler Jeep Dodge
Service Dept. was friendly, professional, fast, and the waiting area was clean. I will be bringing my Jeep back to Jake Sweeney for future repairs. waiting area was clean. I will be bringing my Jeep back to Jake Sweeney for future repairs. More
I have my Wrangler in for service (tire rotation, oil change, and alignment) at the dealership in tri-county where I bought it so I asked them if they could tell me why the check engine light is on as we change, and alignment) at the dealership in tri-county where I bought it so I asked them if they could tell me why the check engine light is on as well. They said it’s $120 to look at a check engine light. What a bunch of trash just to tell me why the light is on, not fix anything. It’s crooked and robbery. Jake Sweeney Tri-County makes owning a wrangler very distasteful to say the least. They only care about selling a new vehicle and boasting about having a certified garage, despite the poor and thieving service department More
Excellent and fast service. No appointment necessary. Unable to solve my issue with the key fob, but gave me excellent suggestions and didn't charge for something they could not do. Staff is very profess Unable to solve my issue with the key fob, but gave me excellent suggestions and didn't charge for something they could not do. Staff is very professional and courteous. They updated me every step of the way. Highly recommend!!!! More
First time purchase at Jake Sweeney. Worked with Ken Haro from my initial phone call to inquire about a Ram through the final fist bump (thanks, Covid). Ken worked for us through the entire process. Dealing from my initial phone call to inquire about a Ram through the final fist bump (thanks, Covid). Ken worked for us through the entire process. Dealing with him was pleasant, friendly and non-adversarial. He wanted our business and earned it. Mark Postallian was our finance guy and was a delight to work with. He was professional and knowledgeable and got us through the process as quickly as possible. Mark also worked to get us the best finance rate he could find saving us money on the finance. We appreciate Ken and Mark making what can be a stressful and exasperating experience as easy as our time at Jake Sweeney buying our new Ram was. More
We went there to buy a Jeep. This dealership is only interested in selling or leasing to you. Eric Maupin was our salesman. He is slick, not trustworthy and unreliable. The most disappointment is that t interested in selling or leasing to you. Eric Maupin was our salesman. He is slick, not trustworthy and unreliable. The most disappointment is that the managers(assistant) and bosses do not care. Do yourself a favor and buy your Jeeps SOMEWHERE ELSE. More
Best costumer service in the car industry! Thank you Laura Reyes for all the helpful information and great advices for my future car/truck. You rock! Laura Reyes for all the helpful information and great advices for my future car/truck. You rock! More
Tina is the best! Very helpful guiding us through our first newer car purchase! An absolutely pleasant experience! Answered all of our questions. We couldn't be happier, thank you! first newer car purchase! An absolutely pleasant experience! Answered all of our questions. We couldn't be happier, thank you! More
2nd chance was the last After suffering through the ordeal of purchasing a vehicle from them 4 years ago, decided to give them a second chance. Even with the current circums After suffering through the ordeal of purchasing a vehicle from them 4 years ago, decided to give them a second chance. Even with the current circumstances things haven't changed. Typical car selling practices, don't listen to the customer, not very responsive, keep pressuring to come in for in person meeting. Co-worker with similar experience with a healthy dash of sexual harassment. Somehow doesn't seem fitting to ask for a date as a condition of a better sale. Would not recommend to anyone. More
Mark Postallian assisted me in the finance department to finalize my purchase. He was very experienced and made sure I was satisfied. My Dad was there to assist me and he was very relatable seeing as how he finalize my purchase. He was very experienced and made sure I was satisfied. My Dad was there to assist me and he was very relatable seeing as how he had daughters and I was there with my Dad. He made jokes with us, assisted us, and all around it was a great buying experience! I am very satisfied with their service and my purchase with Jake Sweeney. More