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Jake Sweeney Chrysler Jeep Dodge

Cincinnati, OH

4.1
595 Reviews

85 W Kemper Rd

Cincinnati, OH

45246

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595 Reviews of Jake Sweeney Chrysler Jeep Dodge

April 07, 2022

The staff was very friendly and very helpful. Cedric Davis did an amazing job , especially for me being a first time buyer . More

by haileyp1943
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Burns-Davis
March 07, 2022

When I first bought my gladiator I thought that I had found a great dealership to work with. I purchased my 2021 Jeep gladiator overland on 2/4/22 and I had only requested that the tires be swapped for t More

by Caleb R Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Mar 09, 2022 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

Mar 09, 2022 -

Caleb R Davis responded

🤣🤣 now you guys want to communicate. No thanks! I’ll cut my losses early on and just go back to buying vehicles from my hometown dealer. If 100% customer satisfaction was your utmost priority then your employees would practice this method as well and follow up with a customer wanting to give them money on a sale.

January 31, 2022

The whole deal went smooth and very professional. Benny my salesperson was a pleasure to deal with . More

by Lhavers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Velazquez
Feb 03, 2022 -

Jake Sweeney Chrysler Jeep Dodge responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

January 12, 2022

Let me say I do NOT like having my car serviced.I usually am in early after working all night.I always deal with Rob Mardis because over the years(i bought my DART new in 2014) i have developed a trust (whic More

by Tommyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Mardis
Jan 18, 2022 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

December 18, 2021

Arranged a used vehicle test drive appt via the dealership's website. Met with Tina who set us up for the test drive quickly. From there she asked us what she could do to help us make the car ours. More

by kylechytla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Allen, Tina Burnett
Dec 22, 2021 -

Jake Sweeney Chrysler Jeep Dodge responded

We cannot thank you enough for your wonderful review of Jake Sweeney Chrysler Jeep Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

November 08, 2021

Do not buy from here! They do not back the vehicles they sell. They do not care about their customers. They charged us $1,000 for diagnostics to tell us our engine needed to be replaced at 87,000 miles and More

by KMCRDH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Engle
October 29, 2021

Be careful what you sign. They stack the paper work and later you find out you got taken. They raised the price from the sticker $530 and added 3 more months on my loan . You will be pressured into buying More

by greglawhorn62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
what does it matter
Nov 08, 2021 -

Jake Sweeney Chrysler Jeep Dodge responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Feb 09, 2022 -

greglawhorn62 responded

You haven’t looked at nothing or got a hold of me you know what you did.I left messages and emails. You have my number.

September 22, 2021

It is an absolute nightmare working with Jake Sweeney Jeep Chrysler Dodge Ram in Tri-County and, truthfully, at this point feel as though we are being extorted. I suppose, the best way to convey the i More

by greg.gimelstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Engle
Sep 29, 2021 -

Jake Sweeney Chrysler Jeep Dodge responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Oct 08, 2021 -

greg.gimelstein responded

so how is 'looking into it' going? Because we haven't heard anything.

September 20, 2021

We are having the worst customer service at Jake Sweeney and are blatantly being taken advantage of. My car has been back three times since it was repaired after an accident. Each time I have brought it i More

by eringimelstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Engle
Sep 22, 2021 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

Sep 23, 2021 -

eringimelstein responded

This seems like an auto generated response. Where's the contact information? Who do I ask for specifically to help with my situation? We have been in contact and no one is being helpful.

August 21, 2021

Bought new ram, great deal good people I would buy a gain thank you ☺️ More

by jtrent3505
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Deitsch
Aug 21, 2021 -

jtrent3505 responded

Thank you for all

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