Jake Sweeney Chrysler Jeep Dodge

When I first bought my gladiator I thought that I had found a great dealership to work with. I purchased my 2021 Jeep gladiator overland on 2/4/22 and I had only requested that the tires be swapped for t found a great dealership to work with. I purchased my 2021 Jeep gladiator overland on 2/4/22 and I had only requested that the tires be swapped for the all terrain option… however weather played a factor that day and just so happens that service wasn’t in that day to change them out. I live 3 hours away and thought well no big deal,I’ll just come up and get them done when I get a price for what I wanted. I have contacted my salesman Justin multiple times since the date of purchase. He put me in contact with Remi in service who I’ve also tried to contact multiple times and to no avail neither one of them has gotten me a price for the product I want since the day of purchase. I finally decided to purchase what I wanted elsewhere and will have them installed at my local dealer along with any other aftermarket install and all maintenance. Sure would have liked to keep that “Lifetime Warranty” that the dealership offers, but if it comes at the price of having to do all my maintenance with them after not even getting a reply back on something as easy as a price on tires, I think I’ll just take my chances that I won’t need that warranty from Jake Sweeney for Lifetime. Very disappointed in the customer care after the point of sale. Y’all got my money and business this time, but never again. I’ll just go back to keeping my money at the local dealership and give the commission to a hometown friend. More

The whole deal went smooth and very professional. Benny my salesperson was a pleasure to deal with . my salesperson was a pleasure to deal with . More

Let me say I do NOT like having my car serviced.I usually am in early after working all night.I always deal with Rob Mardis because over the years(i bought my DART new in 2014) i have developed a trust (whic am in early after working all night.I always deal with Rob Mardis because over the years(i bought my DART new in 2014) i have developed a trust (which i usually never do) with his professional judgment on my car.He tells me what I need, what i don't need,gets me in,gets me out and doesn't bs me.He has earned my trust.The cashier in the service department (her name escapes me) has always been nice,professional,and sincere.They have a THANKLESS job of taking my hard earned money to pay pay for something that i don't like in the first place but i have to have. I commend them for the job they do and recommend their service department to any one who owns a DODGE. go MOPAR BIGTOMMYD54@YAHOO.COM More

Arranged a used vehicle test drive appt via the dealership's website. Met with Tina who set us up for the test drive quickly. From there she asked us what she could do to help us make the car ours. dealership's website. Met with Tina who set us up for the test drive quickly. From there she asked us what she could do to help us make the car ours. The process was relaxed and she guided us through everything gently. We later met with Gary of financial, who was quick, clear and detailed about our purchase and loan information. Would recommend Jake Sweeney to friends and family! More

Be careful what you sign. They stack the paper work and later you find out you got taken. They raised the price from the sticker $530 and added 3 more months on my loan . You will be pressured into buying later you find out you got taken. They raised the price from the sticker $530 and added 3 more months on my loan . You will be pressured into buying after your vehicle appraisal.Bring two sets of keys they hold them and keep asking why you can't make a deal. Use your other set to leave. watch out for up charging and costs they add on. Get your own loan, don't trust them. They won't answer emails after the sale. "Jake the Snake". More