Jake Sweeney Chrysler Jeep Dodge

They never even bothered to look at my Jeep I scheduled an appointment for Monday morning and dropped my Jeep off at that time, being told that they would call me when they had a diagnosis for t I scheduled an appointment for Monday morning and dropped my Jeep off at that time, being told that they would call me when they had a diagnosis for the problem. The work order had a "promised" time of 11:30 that same morning. No call Monday; no word Tuesday until I called them before closing time - only to find out that they hadn't even looked at my vehicle yet. They said they hoped to get to it Wednesday. No luck and no explanation Wednesday, Thursday, or Friday. I picked my Jeep back up from them on Saturday - still hadn't even looked at it. No explanation was given, and they asked if I wanted to reschedule. I declined. I emailed the service manager about the experience; no response. I made an appointment at Jeff Wyler Jeep in Eastgate for Tuesday of the next week; they diagnosed the problem within half an hour, and I was driving home with a repaired vehicle before lunch. What a difference between service centers! More

Tina is awesome Tina did a very great good job She is very knowledgeable about her job great personality great customer serviceWill be recommending friends and fami Tina did a very great good job She is very knowledgeable about her job great personality great customer serviceWill be recommending friends and family grass is looking for a car More

Good truck buying experience I went to look for a used truck and Nelson came out to help me. Very professional, got along with real easy, was straight with me and let me take the I went to look for a used truck and Nelson came out to help me. Very professional, got along with real easy, was straight with me and let me take the truck home for a night so the wife and kids could see it before I buy the truck. It was a good truck buying experience. I will be back and definitely recommend people go in and see Nelson for your next vehicle purchase. More

Wonderful customer service We purchased a vehicle for our daughter and received excellent customer servive. Dwayne helped to make sure we got the best possible deal on our new We purchased a vehicle for our daughter and received excellent customer servive. Dwayne helped to make sure we got the best possible deal on our new vehicle. Thanks for all your help More

Service was great Rodney Jordan was so easy to work with. He was patient with me, scouring the lots just so that I could compare vehicles and make the best choice for Rodney Jordan was so easy to work with. He was patient with me, scouring the lots just so that I could compare vehicles and make the best choice for me. He knew I drove a long way to be there so he stayed late so I didn't have to make 2 trips, ultimately saving me so much time. The service was great. More

Good car-buying experience: Sweeney Dodge Cincinnati I had a good car buying and trade-in experience at Jake Sweeney Chrysler Jeep Dodge in Cincinnati, Ohio in early March 2019. My salesman was Michael G I had a good car buying and trade-in experience at Jake Sweeney Chrysler Jeep Dodge in Cincinnati, Ohio in early March 2019. My salesman was Michael Gresham and he did a very good job. Sweeney had a great selection of low mileage used vehicles, which is why my wife and I drove about 2 hours from Louisville to buy there. We did our homework online before test driving and found the best selection and prices at Sweeney. While they did not offer me the best trade-in price, they matched an offer I received from another dealership. I was pleased with the purchase price and I drove away in a great low mileage minivan. Michael did a good job showing us the vehicles he had and tried very hard to find the one we wanted (which he did). He was easy to deal with, as was the finance manager, Mark Postallian. For selection and price on low mileage used vehicles, I highly recommend Jake Sweeney. More

Great experience I was looking for a car that I could keep in my budget. My salesman was very professional and very helpful in helping me get a car that stayed within I was looking for a car that I could keep in my budget. My salesman was very professional and very helpful in helping me get a car that stayed within my budget. More

Amazing Customer Service, Integrity Driven Company From the moment I walked through the door, until the time I drove off the lot with my new vehicle, the experience at Jake Sweeney was nothing short of From the moment I walked through the door, until the time I drove off the lot with my new vehicle, the experience at Jake Sweeney was nothing short of spectacular. I was very specific with what I was looking for and had a few hurdles that I needed assistance navigating. The Jake Sweeney team helped me every step of the way, and went above and beyond to find me exactly what I was looking for.......and over came and soared over every hurdle I faced. Customer Service was second to none and everyone was honest, kind, wonderful to work with, and very knowledgeable......something you don’t find everyday at a car dealership. I highly recommend Jake Sweeney for your future vehicle purchases. They have earned a life long customer in me! More