Jacobs Mitsubishi Wesley Chapel

Bill and Racheal was bery great and helpful with getting the deal done for my son the deal done for my son More

Cedric and the team at Jacobs made it so easy to just trade in my car and pick up my new one. I was not in the same city, and I was just able to show up and get into my truck. I will be back to this deal trade in my car and pick up my new one. I was not in the same city, and I was just able to show up and get into my truck. I will be back to this dealership for a future car purchase. More

Technician,Phillip Paul took care of my on my first visit and this visit. Very professional and courteous. He explained the process to to finish. and this visit. Very professional and courteous. He explained the process to to finish. More

If Mike Kramer was not there i would not have bought the ZR1 you can tell he is a "car guy" and really wants you to be happy with the purchase more than just "selling a car" lots of cool cars to choose from ZR1 you can tell he is a "car guy" and really wants you to be happy with the purchase more than just "selling a car" lots of cool cars to choose from! More

I have worked an done business in dealerships for over 20 years. I never write reviews but I think people should know that this dealership doesn't do things the right way. When we got the dealership to purch years. I never write reviews but I think people should know that this dealership doesn't do things the right way. When we got the dealership to purchase car they then told us only 1 key and I said this car only has 4K miles he has to have the other key. They said they would reach out they knew the guy. We never got another key which that key cost is $800 to $1200 for an Audi. They agreed to pay to have the a few minor chips repaired just send the bill from who did it. We only charged them for the paint because the company we used to ceramic coat the car did it. They never sent us the money. When we called they just kept transferring us. So we never got reimbursed. I email the GM which in the automated response said the GM would return with a call never called and when I emailed again he never responded. There is a few other things they did that weren't ethical but will not say so I don't get anyone in trouble. I would just stay away there is so many good dealerships out there. More

Tyler was the best and very helpful as well as welcoming plus is very nice dude plus is very nice dude More

Phillip and his crew are awesome and always, they always take care of my vehicle! take care of my vehicle! More

The dealership was very attentive and willing to provide maintenance without an appointment. I would recommend maintenance without an appointment. I would recommend More

I had an outstanding experience working with Mike and the team at the Jacobs Mitsubishi Wesley Chapel. From the very beginning, Mike was professional, responsive, and incredibly patient. I live nearly two h team at the Jacobs Mitsubishi Wesley Chapel. From the very beginning, Mike was professional, responsive, and incredibly patient. I live nearly two hours away, so I chose to handle almost the entire process by text message. Mike accommodated that completely and never pressured me. He answered countless questions, provided photos, videos, inspection information, battery health data, tire measurements, CarFax reports, and kept me updated every step of the way. What impressed me most was his transparency. If he didn't have an answer immediately, he told me so and followed up. He honored pricing changes, worked hard on my trade value, and made the entire process feel straightforward and stress-free. I also want to thank David, the sales manager, who clearly worked behind the scenes to help make the deal come together. The professionalism and teamwork between Mike and David made a big difference. When I finally arrived at the dealership, everything was exactly as represented with the Tesla Model Y. There were no surprises, no games, and no pressure. The vehicle was in excellent condition, and the purchase process was smooth and efficient. Buying a vehicle can be stressful, but this was one of the easiest and most positive car-buying experiences I've had. If you're looking for a dealership that values honesty, communication, and customer service, I highly recommend asking for Mike. Thank you, Mike and David. I'm thrilled with my new whip and truly appreciate all of your help. More