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Jacky Jones Ford of Sweetwater
Sweetwater, TN
345 Reviews
Jacky Jones Ford of Sweetwater carries a huge selection of new and pre-owned vehicles in Sweetwater. If you’re looking to lease or finance your next Ford, Jacky Jones Ford of Sweetwater has competitive lease specials and financing options on new Ford vehicles. Jacky Jones Ford of Sweetwater also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 345 reviews
April 21, 2016
Best experience ever! Never have I been treated so well. Everyone was so very helpful and was asking me if there was anything I needed. Mat was such a great salesman. Even Never have I been treated so well. Everyone was so very helpful and was asking me if there was anything I needed. Mat was such a great salesman. Even tho it was late when we finished, he never left til I pulled out. I would definitely choose them again! More
by Sharon519
Employees Worked With
Mat
April 07, 2016
2016 Mustang We were looking for a supercool Mustang and happened to visit Jacky Jones Ford in Sweetwater. They had a black on black convertible in the showroom w We were looking for a supercool Mustang and happened to visit Jacky Jones Ford in Sweetwater. They had a black on black convertible in the showroom which immediately caught our attention and we fell in love with it. Our salesman (Matt Hartup) was very knowledgeable and we were able to arrange a deal within a few minutes. It aaas a pleasure to deal with a dealership that was not pushy and did not go through a lot of haggling. Thank you Jackie Jones and all your employees. More
by PhyllisG
Employees Worked With
Matt Hartup
April 01, 2016
Great Experience I was looking for a 2016 F150 and had spoken with several dealers. I had an opportunity to speak with Mandi at Jacky Jones and she took the time nece I was looking for a 2016 F150 and had spoken with several dealers. I had an opportunity to speak with Mandi at Jacky Jones and she took the time necessary to make sure I was aware that they wanted to find the perfect vehicle for me. When I went to the dealership the appraised my trade and gave me a very fair deal. I worked with Jeff King and Scott Sledge who found for me the perfect vehicle. It was delivered as promised with everything I wanted on the vehicle. Terry Mills assisted in the delivery of the truck and everything worked out flawlessly. If you are looking for a local dealer who will treat you with respect, Jacky Jones in Sweetwater is the dealership for you. They were for me. The finance manager (I forgot his name) was outstanding. More
by Dave 55
Employees Worked With
Scott Sledge, Mandi Devine, Jeff King, Terry Mills and the Finance Manager
November 19, 2015
Great Certified Pre-Owned Purchase I had been searching for a Certified Lincoln MKZ Hybrid, which are difficult to find. I sent an email to Jacky Jones and was quickly contacted by the I had been searching for a Certified Lincoln MKZ Hybrid, which are difficult to find. I sent an email to Jacky Jones and was quickly contacted by the internet department. I was then contacted by Lori, and negotiated a price over the phone. Upon arrival, I was warmly greeted by the Pre-Owned manager, who apparently was expecting me. Lori was just wrapping up with another client, and while waiting on her, I was shown the MKZ. It was as described, and very clean. The entire transaction was very smooth, friendly and professional, from sales to F&I. Highly recommended, and great home town feel. More
by Terry_in_Charleston
Employees Worked With
Lori Boles
March 23, 2014
I took my vehicle in to be DIAGNOSED for an intermittant electrical problem that occurred after my had driven through a deep puddle . The service department cleared the computer codes, went for a joyride an electrical problem that occurred after my had driven through a deep puddle . The service department cleared the computer codes, went for a joyride and damaged the transmission. I refused to pay for the damage they caused and had to have my vehicle towed from their premises as it was undriveable. The wrecker operater who retreived my vehicle said their attitudes were less than professional to put it politely. I guess all ethics are forgotten when you were working on a commission. More
by linc9672
Employees Worked With
service manager, owner (david mcmahan)
