Service Department

Went in for service, warranty covered everything. I was also provided a very nice loaner vehicle. No hassle, very professional staff. I was also provided a very nice loaner vehicle. No hassle, very professional staff. More

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Absolutely wonderful dealership! This is the third car we have bought at Jacky Jones in Sweetwater. Lori Boles in sales is great, easy to work with and no hassle at all. Mark Best in This is the third car we have bought at Jacky Jones in Sweetwater. Lori Boles in sales is great, easy to work with and no hassle at all. Mark Best in the service department is amazing and always so helpful . More

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I had a wonderful experience at Jackie Jones, great folks, kind and personable. Austin was my first contact and he was responsive and helpful. When I showed-up for a test drive, Carter Holmes took the folks, kind and personable. Austin was my first contact and he was responsive and helpful. When I showed-up for a test drive, Carter Holmes took the lead and was very courteous, knowlegeable and even took the tops and windows off the bronco. They showed great welomeness to my son. Ben also with the big assist of watching by son, playing golf with him while I worked with Carter. I really enjoyed my car shopping experience, even the finace guy was helpful in providing tips about how to get the most enjoyment from the Bronco. Happy wife! I'd shop here again. More

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My experience with Jacky Jones since purchasing a new Ford Ranger in January, 2026 has been excellent. Great people who have bent over backwards to make me satisfied in both sales and service. Ford Ranger in January, 2026 has been excellent. Great people who have bent over backwards to make me satisfied in both sales and service. More

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Everyone there is so nice and friendly. Great people to work with and well mama Lori was just next level. She made my deal happen and I am very thankful. Great people to work with and well mama Lori was just next level. She made my deal happen and I am very thankful. More

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Although it took a bit to get our service appointment, everything was done and ahead of the promised timeframe. Thanks! everything was done and ahead of the promised timeframe. Thanks! More

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This is my second purchase from Jacky jones and my second from Shauz there he went above and beyond like always you are more than just a sale to him they stay so busy working hard for their customers that ev from Shauz there he went above and beyond like always you are more than just a sale to him they stay so busy working hard for their customers that everyone came in at once to buy so Lori stepped in to help out she was very nice and helpful as well I was needing out of a car and into a truck and those two didn’t stop working till they made it happen this should be your only stop when buying a car and Jacky jones really sets the standard for how a car dealership should be ran More

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30 thousand mile service. Completed in a timely fashion. The service writer kept me fully informed about the process, including showing me the aircleaner, which we replaced. Completed in a timely fashion. The service writer kept me fully informed about the process, including showing me the aircleaner, which we replaced. I Shall return. More

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Jacky Jones employees are the best! They make buying a car fun and keep the show room low pressure and inviting. Be sure to say hi to Ray and Jeff. They make buying a car fun and keep the show room low pressure and inviting. Be sure to say hi to Ray and Jeff. More

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Outstanding service dept. Trk was repaired quickly. Very helpful staff. Brittany was a sweetheart Highly recommend! Trk was repaired quickly. Very helpful staff. Brittany was a sweetheart Highly recommend! More

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