Jacky Jones Ford of Sweetwater

Carla Walker and Mandi Devin were both wonderful to work with. They were attentive, listened, and didn't push for a vehicle that I didn't want. with. They were attentive, listened, and didn't push for a vehicle that I didn't want. More

Went in for service, warranty covered everything. I was also provided a very nice loaner vehicle. No hassle, very professional staff. I was also provided a very nice loaner vehicle. No hassle, very professional staff. More

Our local dealership is terrible! I drove 45 miles to Jacky Jones in Sweetwater TN and had a wonderful car buying experience. Thank you to Lori Boles (sales) and Mike Brown for all yo I drove 45 miles to Jacky Jones in Sweetwater TN and had a wonderful car buying experience. Thank you to Lori Boles (sales) and Mike Brown for all your patience and help! More

Absolutely wonderful dealership! This is the third car we have bought at Jacky Jones in Sweetwater. Lori Boles in sales is great, easy to work with and no hassle at all. Mark Best in This is the third car we have bought at Jacky Jones in Sweetwater. Lori Boles in sales is great, easy to work with and no hassle at all. Mark Best in the service department is amazing and always so helpful . More

Good experience. Ms. Carla Walker in sales was very professional yet friendly, informative and knowledgeable. I wanted a particular type and look to my vehicle whe Ms. Carla Walker in sales was very professional yet friendly, informative and knowledgeable. I wanted a particular type and look to my vehicle when ordered and they delivered. Only minor bump in the road was over 14 weeks for Ford to come through on there end. I like to evaluate in a couple years or so. That will be a good overview of the dealership and vehicle. More

It was very informative and a pleasure working with Lori Boles. She was able to find what we were looking for and didn’t pressure us into buying a new car. She was able to get the car we were looking for de Boles. She was able to find what we were looking for and didn’t pressure us into buying a new car. She was able to get the car we were looking for delivered the next day! Her knowledge made a great impact on our decision. We appreciate her kindness and patience. We can say the same for Mike Brown in financial as well. Nobody pressured to “buy” anything. If we buy another vehicle, it will be at Jacky Jones! More

The salesperson I worked with was Ben Pina, excellent customer service, no pressure, he made sure my experience was 100% satisfaction. I purchased a 2026 Bronco Big Bend and so glad I chose Ben as my sal customer service, no pressure, he made sure my experience was 100% satisfaction. I purchased a 2026 Bronco Big Bend and so glad I chose Ben as my salesman and Jacky Jones as the dealership of choice. More

Outstanding service & transparency! From Terry Mills (GM), Lori Boles (sales) to Mike Brown (finance) great team straight shooters & no games! My extended family has been in the auto b From Terry Mills (GM), Lori Boles (sales) to Mike Brown (finance) great team straight shooters & no games! My extended family has been in the auto business for many years & still has 3 dealerships in Florida and I sold for Lincoln Mercury for several years after I retired. This team is hard working & honest! Tell Lori & Terry what your parameters are and if it's at all possible, they will make it happen! Visit with confidence!! More

I had a wonderful experience at Jackie Jones, great folks, kind and personable. Austin was my first contact and he was responsive and helpful. When I showed-up for a test drive, Carter Holmes took the folks, kind and personable. Austin was my first contact and he was responsive and helpful. When I showed-up for a test drive, Carter Holmes took the lead and was very courteous, knowlegeable and even took the tops and windows off the bronco. They showed great welomeness to my son. Ben also with the big assist of watching by son, playing golf with him while I worked with Carter. I really enjoyed my car shopping experience, even the finace guy was helpful in providing tips about how to get the most enjoyment from the Bronco. Happy wife! I'd shop here again. More

My experience with Jacky Jones since purchasing a new Ford Ranger in January, 2026 has been excellent. Great people who have bent over backwards to make me satisfied in both sales and service. Ford Ranger in January, 2026 has been excellent. Great people who have bent over backwards to make me satisfied in both sales and service. More