Jacky Jones Ford of Sweetwater

I recently purchased my first vehicle this past weekend, and the experience was nothing short of exceptional. From the moment I inquired online to the day I drove off the lot, Josee Weese was an incredible and the experience was nothing short of exceptional. From the moment I inquired online to the day I drove off the lot, Josee Weese was an incredible sales agent. She was attentive, informative, and genuinely helpful—never once trying to upsell or push anything unnecessary. Her kindness and professionalism made the entire process smooth and enjoyable. What made it even more special was how she truly shared in my excitement, making my first car purchase a memorable and stress-free experience. After finalizing the details with Josee, we worked with Caren in the financing department. She was equally fantastic, taking the time to explain all of the available packages in a clear and straightforward manner. She also made the paperwork process incredibly simple and stress-free. While waiting for the ceramic coat protector to be applied, we had the chance to grab a bite at Bradley's Pitt BBQ and Grill, which was a nice touch to round out the experience. Overall, I couldn’t have asked for a better first car-buying experience. The team was professional, accommodating, and just as excited as I was, making the process seamless from start to finish. Highly recommend! More

I had the best experience buying my car at Jacky Jones! Caren and Mandy were both wonderful to work with! I highly recommend them for you car needs! Caren and Mandy were both wonderful to work with! I highly recommend them for you car needs! More

Austin at Jacky Jones made a difficult and stressful situation much easier to navigate! The process was much easier than I had hoped for and I was able to walk away with a car I was happy with and not j situation much easier to navigate! The process was much easier than I had hoped for and I was able to walk away with a car I was happy with and not just one I could live with. More

All staff were incredibly nice and knowledgeable. Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend More

Ray Simpson was great to work with. He made the experience fun. Caren in finance office was great also. I will definitely be back to Jacky Jones lot for my future buys. Fair deal and ne He made the experience fun. Caren in finance office was great also. I will definitely be back to Jacky Jones lot for my future buys. Fair deal and never pressured at all.? Thanks Ray and Caren! More

My husband and I just bought a jeep from here, we both dreaded going to a dealership, but Carla was hands down amazing! She was very nice, and knowledgeable, she was not pushy at all, and that’s why we bo dreaded going to a dealership, but Carla was hands down amazing! She was very nice, and knowledgeable, she was not pushy at all, and that’s why we both dreaded it, we hate pushy people trying to sell something. She genuinely helped us, we test drove it and told her we had one more to look at that evening, she asked if we had the info and even printed out a carfax on the jeep at her lot and the other one that we were headed to look at, she encouraged us to go ahead and look at the other one before we made up our minds, we got to the other place and the sales man told us he was coming out, but left us standing outside for quite sometime, we ultimately left and had decided that evening we would contact Carla the next morning, she was off that day, but still helped us, had the car taken iff of the lot until we could get everything situated and get there, and had everything set up for a co worker to help. The co worker Mandi had reached out to us, and was very nice, we arrived and were immediately greeted and taken to Mandi, she was great also. Our whole experience was quick and easy and with no hassle. I would recommend this dealership, Carla and/or Mandi to anyone, they were both great to work with. More

Very helpful with no pressure. Ray helped me find just the right truck for my needs. Everyone was friendly and made me feel like a valued customer. Great experience and I will be b Ray helped me find just the right truck for my needs. Everyone was friendly and made me feel like a valued customer. Great experience and I will be back! More

I recently had an amazing experience at Jacky Jones Ford. Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in fi Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in finance made the paperwork process a breeze, providing clear explanations and helping me get a great deal. The entire team was friendly and professional, making the whole experience smooth and enjoyable. Highly recommend this dealership to anyone looking for a stress-free car buying experience! Enjoy! H. Frost More

Mandi was great to work with on helping me get the truck I wanted & made picking it up easy . Caren was great as well . Will recommend Mandi & Jacy Jones Ford to others I wanted & made picking it up easy . Caren was great as well . Will recommend Mandi & Jacy Jones Ford to others More

I obtained an appointment quickly and was in and out in no time, great service no time, great service More