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Jacky Jones Ford of Sweetwater

Sweetwater, TN

4.9
474 Reviews
Jacky Jones Ford of Sweetwater carries a huge selection of new and pre-owned vehicles in Sweetwater. If you’re looking to lease or finance your next Ford, Jacky Jones Ford of Sweetwater has competitive lease specials and financing options on new Ford vehicles. Jacky Jones Ford of Sweetwater also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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714 New Hwy 68

Sweetwater, TN

37874

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Showing 474 reviews

March 03, 2026

This is a good dealeship. I have always had good service from the people that work there. More

by Rmibec82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for trusting Jacky Jones Ford of Sweetwater. We appreciate your continued support and wish you well.

February 28, 2026

Shauz and Caren are AMAZING! They made things so easy and were super helpful! Thanks for everything! More

by abaxter87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauz, Caren
February 27, 2026

Shauz makes the car buying experience pleasurable. He takes the time to listen to the customer and goes out of his way to make the process as easy and quick as possible. I will continue to go back to More

by tfrench3437
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

Carter Holmes is a great guy. we will definitely be back in the future .fast process and no extra fees More

by Franciscocanchola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Holmes
February 25, 2026

Have traded with this dealership for many years. Have always been satisfied with our purchases. Mama Lori is very pleasant and has always made us feel at ease. Everyone tries to make you feel welco More

by rickyfreeman6060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown
February 24, 2026

Mandi made this the easiest car buying experience I’ve ever had! She’s very upfront and honest and won’t try to pull the wool over your eyes. I was very happy with professionalism of her and all the staff More

by 1taylor.rockafellow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi Devine
February 23, 2026

Mandi and Caren are both fantastic! I had such a great experience here. I found a vehicle online, put in a request for more information and Mandi responded right away! Mandi was so hel More

by Kerigan Grippa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi Devine
Feb 24, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience. Our team at Jacky Jones Ford of Sweetwater appreciates your feedback and is glad to hear about the smooth process. We value making our customers feel comfortable and well cared for.

February 23, 2026

Mandi does a great job, not pushy, just helpful and answers all questions. This is our 2nd car from her. Thank you. More

by chckleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Jacky Jones Ford of Sweetwater responded

We appreciate your continued trust in Jacky Jones Ford of Sweetwater. Our team aims to provide helpful and respectful service. Thank you for sharing your experience.

February 21, 2026

Service department, check in receptionist Brittany and diesel mechanic Matt were both great! They went above and beyond! I will definitely be coming back! More

by Tim Childress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Jacky Jones Ford of Sweetwater responded

We appreciate you recognizing our team's effort in the service department. Jacky Jones Ford of Sweetwater values your business and looks forward to assisting you again. Thank you for sharing your experience.

February 20, 2026

I had a great experience buying my ford bronco today. Mandy was the sales person and we talked a few times before I drove there. When I got there she was so helpful showing me how to work the buttons o More

by thisiscowgirlpam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Jacky Jones Ford of Sweetwater responded

We appreciate you sharing your experience with Mandy and Caren at Jacky Jones Ford of Sweetwater. It’s great to hear you felt comfortable and well assisted. Thank you for choosing us for your Ford Bronco.

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