Back

Jacky Jones Ford of Sweetwater

Sweetwater, TN

4.9
405 Reviews
Jacky Jones Ford of Sweetwater carries a huge selection of new and pre-owned vehicles in Sweetwater. If you’re looking to lease or finance your next Ford, Jacky Jones Ford of Sweetwater has competitive lease specials and financing options on new Ford vehicles. Jacky Jones Ford of Sweetwater also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
Contact Dealership

714 New Hwy 68

Sweetwater, TN

37874

Directions

By Type

Showing 405 reviews

June 08, 2025

This was by far the best car buying experience I’ve ever had! Jeff King, the general manager, referred me to Shauz Daniel—and I’m so glad he did. Shauz was professional, personable, and made the entire proc More

by brentparkhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

There was a good selection of vehicles to choose from. The salesman did a great job helping find the right vehicle for us. I’m a returning customer and I was completely happy with the experience once agai More

by Jws6113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Hayden came to our house in the mobile service and replaced the battery on our 2022 Bronco Sport and did a great job job. I will not buy a car anywhere else but Jackie Jones Sweetwater. More

by Ramsrtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden
Jun 03, 2025 -

Jacky Jones Ford of Sweetwater responded

It's great to hear about your experience with our mobile service for your Bronco Sport. We appreciate your loyalty to Jacky Jones Ford of Sweetwater. Thank you and take care!

May 22, 2025

The easiest and quickest car buying experience ever. No high pressure games or gimmicks. This is the way buying a car should be. More

by Glenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Jacky Jones Ford of Sweetwater responded

Thanks for your feedback. We're glad you had a smooth car-buying experience at Jacky Jones Ford of Sweetwater.

May 19, 2025

Made three trips to pick up truck that was left for service but did fix More

by gogreenconstruction14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenect Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jacky Jones Ford of Sweetwater responded

We appreciate your feedback and would like to address the service experience you mentioned. Please feel free to reach out directly so we can help resolve it efficiently.

May 18, 2025

The crew in the Quick Service Dept are always terrific. Lori Boles represents what every sales person should aspire to be. Truly appreciated the mobile service to update onboard SW in my driveway. Kudos ac More

by Rdwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jacky Jones Ford of Sweetwater responded

We're glad to hear you appreciated the mobile service. Our team is committed to delivering great experiences. Thank you for your review of Jacky Jones Ford of Sweetwater.

May 16, 2025

Had an appointment and didn’t have to wait very long. Bart was great in the service department. More

by patgentry-1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jacky Jones Ford of Sweetwater responded

We're glad you had a smooth experience with our service department at Jacky Jones Ford of Sweetwater.

May 16, 2025

No nonsense deal making. Fair negotiations. Great sales person. This is the fourth car I’ve bought here in the last 10 years. More

by polleyfamily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Boles
May 27, 2025 -

Jacky Jones Ford of Sweetwater responded

We appreciate your continued trust and support over the years. It's great to hear that our approach resonates with you. Thank you for choosing Jacky Jones Ford of Sweetwater once again.

May 14, 2025

I recently had recall work done. Mr. Littleton in the service department was fantastic to deal with. I take both my Ford vehicles here, and always receive great service, great commun More

by rflorom862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jacky Jones Ford of Sweetwater responded

We're grateful for your trust in Jacky Jones Ford of Sweetwater. Our team is committed to delivering top-notch service and communication, so it's wonderful to hear about your positive experience with us.

May 14, 2025

Always pleasant, work well to get you where you want price wise. You can tell customer service is a priority. More

by jackieg57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in the payment/finance dept.
May 27, 2025 -

Jacky Jones Ford of Sweetwater responded

It means a lot to us that you value our customer service at Jacky Jones Ford of Sweetwater. Thank you and take care.

1
...