Jacky Jones Ford of Sweetwater

Jones Ford Sweetwater, TN Quick Lane center. Took my F150 (51,000) actual miles in for the following. Service requested; service wanted/needed list was handed to service agent in writing. Took my F150 (51,000) actual miles in for the following. Service requested; service wanted/needed list was handed to service agent in writing. Main reason for service - Parasitic Drain. Draws 0.14A,=dead battery in 14-16 hrs. New Battery. Work order handed to service agent. 1.50K service and Inspection. First time F150 in a shop. 2.Engine Tune up. Really didn’t need it but since truck was in shop. 3.Rotation Noise under carriage, rotation nose like something rubbing against something? 4.Parasitic Drain. Battery goes dead in about 14-16 hours after parked. This was #1 service needed. 5.Inspect/check brakes, steering, rotate tires if needed. 6.Gasoline smell when leaving truck. Noted that parasitic drain was needed to be fixed. They installed a new $200 battery instead.I had them remove it and reinstall my 6 month old battery. Actual Service preformed, that I am aware of, Nothing but a $975.50 engine tune up. Jacky Jones Ford shows no time spent on 1-3-4-5-6 . I'm sure there wasn’t any free service time given. I explained up front that the parasitic drain was serious for me. #4 that was the reason I was there. More

Lori always takes great care of us. By far the best vehicle sales experiences I have ever been apart of. She will always get the job done! Thank you Lori for going above and beyond! By far the best vehicle sales experiences I have ever been apart of. She will always get the job done! Thank you Lori for going above and beyond! More

Completely courteous and professional. The entire experience was very pleasant. I would recommend them to my friends The entire experience was very pleasant. I would recommend them to my friends More

My whole experience at Jackie Jones Ford was exceptional, everyone there at the dealership is number one in my book. Mandi, Jeff and David went the extra mile to make sure my order was correct and delivered everyone there at the dealership is number one in my book. Mandi, Jeff and David went the extra mile to make sure my order was correct and delivered on time. More

We traveled all the way from Nashville to buy a car from Lori! We found that the dealers closer to us were not as willing to help us find the vehicle we were looking for. Lori went above and beyond with her Lori! We found that the dealers closer to us were not as willing to help us find the vehicle we were looking for. Lori went above and beyond with her service and was quickly able to find exactly what we needed. She made the whole process a complete breeze. We are very thankful for her help and very happy with our purchase! If you are thinking of buying a Ford, no not hesitate to visit Jacky Jones and ask for Momma Lori! More

Awesome buying experience. The way car buying should be. Mandi Devine was outstanding—great communication and easy to work with! Will buy another car from her in the future. The way car buying should be. Mandi Devine was outstanding—great communication and easy to work with! Will buy another car from her in the future. More

My wife and I had an excellent experience at the Sweetwater Ford Lincoln dealership. Mandi Devine & Mike Brown were knowledgeable, focused, patient, and thoughtful. It was all that we needed Sweetwater Ford Lincoln dealership. Mandi Devine & Mike Brown were knowledgeable, focused, patient, and thoughtful. It was all that we needed More

"This purchase was a wonderful experience. Highly recommend anyone in the market looking for a vehicle to go to Jacky Jones for and see Mandi Devine and give them an opportunity to gain your b Highly recommend anyone in the market looking for a vehicle to go to Jacky Jones for and see Mandi Devine and give them an opportunity to gain your business." More

Mandi Devine is an awesome salesperson who will absolutely take care of you through the entire shopping and buying process! She made everything so easy and enjoyable! If you are looking to purchase absolutely take care of you through the entire shopping and buying process! She made everything so easy and enjoyable! If you are looking to purchase a new or used vehicle, I highly recommend Mandi! Thank you so much Mandi, it was a pleasure meeting and working with you!! More

The atmosphere is laid back compared to other dealerships I’ve been in. Very friendly staff who are down to earth. Mandi was great to deal with while looking at buying. I recommend requesting her if you are I’ve been in. Very friendly staff who are down to earth. Mandi was great to deal with while looking at buying. I recommend requesting her if you are shopping at Jacky jones. More