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Jack Maxton Chevrolet Inc

Columbus, OH

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2,066 Reviews

700 E Dublin Granville Rd

Columbus, OH

43085

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2,066 Reviews of Jack Maxton Chevrolet Inc

January 27, 2020

Fast, friendly, flawless service Whether it's routine maintenance or significant body work, the service at Jack Maxton has never disappointed. The work has always been performed meti More

by r.steven.graves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mathias, Donnie Smith
Jan 29, 2020 -

Jack Maxton Chevrolet Inc responded

Wow! What an amazing review! Thank you so much for your kind words about our service! We truly appreciate you being a customer here and hope to work with you for your vehicle needs in the future!

January 27, 2020

The work done on the car was a 5 but the customer service was unacceptable and must be rated a ZERO. I had no car for 7 days and no courtesy car offered and alI heard was we are really busy sorry for the inc More

by RMLANJ9
Recommend Dealer
No
Employees Worked With
Eric Davis
Jan 28, 2020 -

Jack Maxton Chevrolet Inc responded

Hello, Thank you for leaving us your honest feedback. I regret hearing that your experience was a negative one and apologize for the level of customer service you received from our staff. This is unacceptable, and the treatment of our customers is very important to us. I would like to be able to look further into this matter but am unable to see your contact information through Dealer Rater. If you would like to discuss this more please reach out to me by e-mail at gbianco@jackmaxton.com with your information so I can look into this and reach out to you. I hope to hear from you soon!

January 25, 2020

After picking my car up from a service repair, discovered antifreeze leaking out because they failed to screw the cap on! But Joe was nice! More

by ac.jackson11
Recommend Dealer
No
Employees Worked With
Joe Mathias
Jan 27, 2020 -

Jack Maxton Chevrolet Inc responded

Thank you for your feedback on your recent visit, I am so sorry to hear things were not completed properly. If you would like to discuss this further please reach out to me with your contact information to gbianco@jackmaxton.com.

January 25, 2020

Our experience with Steve was amazing! We couldn’t have asked for a faster, easier truck buying experience. He listened to our needs and worked quickly to get us in the truck we wanted. More

by iteachtag36
Recommend Dealer
Yes
Employees Worked With
Juan, Steve Sloan
Jan 28, 2020 -

Jack Maxton Chevrolet Inc responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Steve. We sincerely value your business and look forward to your next visit! Drive safe!

January 24, 2020

Sales person doesn't bother to return phone call. Unsatisfied customer service. If he was on rmy staff, he would be dismissed. Not sure why, but needed to contact department manager! More

by Easy33mail
Recommend Dealer
No
Employees Worked With
Michael Siegfried.
Jan 27, 2020 -

Jack Maxton Chevrolet Inc responded

Thank you for your honest feedback, I am sorry to hear you have had a negative experience with our staff. I would like to look into this matter further, however, I do not have your contact information. Please reach out to me at gbianco@jackmaxton.com with your information. I want to dig a little deeper and ensure this is not something that happens again.

January 23, 2020

Superb low-ley sales and delivery experience Rob did a great job getting me a deal and lease that met my needs on the exact car I wanted. Was very happy with the no-nonsense and straightforward p More

by Shorn
Recommend Dealer
Yes
Employees Worked With
Rob Dublin
Jan 29, 2020 -

Jack Maxton Chevrolet Inc responded

Congratulations on your new vehicle! We are so happy you had a great experience and appreciate you choosing Jack Maxton! Thank you for being a customer of ours!

January 21, 2020

Took care of 3 recalls on my 2019 Silverado. Service dept was ready for me at my appt time and completed within estimated time. Service rep I dealt with was knowledgable, efficient and easy to work wit More

by 2019 Silverado
Recommend Dealer
Yes
Employees Worked With
Austin Owens
Jan 23, 2020 -

Jack Maxton Chevrolet Inc responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave us this information about your recent visit. Take care!

January 21, 2020

Excellent the service guys were great communication was clear they always answer the phone I answered my questions everything went great thank you. The only issue was waiting on some parts More

by rickmarquardt
Recommend Dealer
Yes
Employees Worked With
Joe Mathias, Randall Sagle
Jan 29, 2020 -

Jack Maxton Chevrolet Inc responded

Thanks for your awesome review, Rick! We apologize for the wait on parts, we know how frustrating that can be! We appreciate you being a customer here and look forward to working with you again in the future!

January 21, 2020

Dan did Great job explaining the different options for the new truck. He is very knowledgeable about the truck. Also the finance person we worked with was great. More

by mastevenson
Recommend Dealer
Yes
Employees Worked With
Dan Funk
Jan 29, 2020 -

Jack Maxton Chevrolet Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jack Maxton Chevrolet!

January 20, 2020

They are the best! Great customer service and actually take the time to fix your vehicle the right way. I won’t go anywhere else! More

by phippstia
Recommend Dealer
Yes
Employees Worked With
Ron, Service Dept., Joe Mathias
Jan 22, 2020 -

Jack Maxton Chevrolet Inc responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely value your business and look forward to your next visit!

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