Jack Maxton Chevrolet Inc
Columbus, OH
By Type
2,066 Reviews of Jack Maxton Chevrolet Inc
Work was done quickly and efficiently. Best oil change place of any Chevy dealer in Columbus. Much better than independent quick oil change places in the area. place of any Chevy dealer in Columbus. Much better than independent quick oil change places in the area. More
Great experience and would definitely recommend. Service was fantastic and everyone I dealt with was very professional and friendly. Definitely will be going back to get another vehicle from them. was fantastic and everyone I dealt with was very professional and friendly. Definitely will be going back to get another vehicle from them. More
I took my car in to get an issue fixed, I had an appointment at 10am on Monday and didn’t hear from them so I called around 3 and they said they were just getting to my car and they wouldn’t be done appointment at 10am on Monday and didn’t hear from them so I called around 3 and they said they were just getting to my car and they wouldn’t be done with it that day, I get my car back on Tuesday, I go to turn it on and my stereo is pixelated so I take it back in for them to look at and I’m told that when the mechanic got into my car all my lights were turned down, which completely isn’t true because I drive at night and if my lights were turned down I wouldn’t be able to see anything on my dashboard but they wouldn’t take that as an answer and treated me like I was dumb and wrong. They take a look at it and tell me it would be $500 to fix even though it wasn’t like that when I dropped my car off but if I push a certain place on my stereo it goes back to normal. The following weekend my car starts acting up and so I call to take it back in and they tell me they adjusted the wiring and it was running fine for them now so I go to pick up my car and it is disgusting, covered in mud, nothing was even sanitized, even though businesses should be taking extra precautions for sanitation at this time. Overall I wasn’t pleased that they didn’t look at my car at my appointment time the first time I took it in (I had to take Uber to work which wasn’t cheap and they didn’t even tell me about the rental car option) treating me like I was stupid and for my car being left dirty the second time I had to take it in. More
The service advisor was exceptional and made every effort to resolve my car issue as expediently as possible. I had a similar issue with my car last month and so the advisor was sensitive to this as well. to resolve my car issue as expediently as possible. I had a similar issue with my car last month and so the advisor was sensitive to this as well. The advisor also checked for any recall issues with parts that were faulty. I was able to have my car fixed quickly and back on the road to get back to work. More
Great service, went to all measures to satisfy me as a customer. Hospitality wonder, and made sure that everything that was promised was meet. Would recommend to everyone especially for quality of vehicle customer. Hospitality wonder, and made sure that everything that was promised was meet. Would recommend to everyone especially for quality of vehicles. More
It was a very pleasant experience in fact my best ever dealership experience I’ve ever had! Very friendly and helpful service from Steve and Stacey. A+!!! dealership experience I’ve ever had! Very friendly and helpful service from Steve and Stacey. A+!!! More
I prequalified and got a price on my trade-in before going to the Dealership. Told Donny Smith the make , model and color I was looking for. When I arrived for my appointment Donny had the new car upfro going to the Dealership. Told Donny Smith the make , model and color I was looking for. When I arrived for my appointment Donny had the new car upfront and ready for me in less than 2 1/2 hrs I was driving away in my new car. Fantastic job from all the staff More
They were very friendly, fast, Very efficient with the work. They made sure everything was good to go before I left the store. Very good customer service. work. They made sure everything was good to go before I left the store. Very good customer service. More
They got everything covered under powertrain warranty for me and had it fixed in one day!!!! Megan was so nice and kept me updated several times throughout the day!! me and had it fixed in one day!!!! Megan was so nice and kept me updated several times throughout the day!! More
The service department is very professional Joseph Mathias kept me updated on the progress of my vehicle. The final price for the work done was less than the original quote. Thank you Jack Maxton Serv Mathias kept me updated on the progress of my vehicle. The final price for the work done was less than the original quote. Thank you Jack Maxton Service department. More