Jack Ellena Honda

Great CR-V buying experience Thom Weik was a pleasure to deal with. He was very patient in explaining to me the features of the CR-V, and went out of his way to make sure my wife Thom Weik was a pleasure to deal with. He was very patient in explaining to me the features of the CR-V, and went out of his way to make sure my wife and I were fully-informed of the differences between the various trim levels. He worked to make sure that the trim level we bought matched out specific needs, and he did not pressure us to make a decision. After some good-spirited haggling, we arrived at a very fair price. More

Service Came in for routine oil change + 1 minor repair (headlamp out) on 2003 Pilot. All done quickly plus they found & gave estimates on several other items Came in for routine oil change + 1 minor repair (headlamp out) on 2003 Pilot. All done quickly plus they found & gave estimates on several other items. I appreciate the thoroughness. More

Honda Odyssey I worked with Chris Hess this month in preparing to purchase a new 2018 Honda Odyssey. I was, quite frankly, shopping around for the best price when I worked with Chris Hess this month in preparing to purchase a new 2018 Honda Odyssey. I was, quite frankly, shopping around for the best price when I contacted Jack Ellena. Chris was not only eager to earn my business but he was respectful, honest, and kept in communication with throughout the entire process. I never felt pressured. I also interacted with Monty during the process who was very kind and easy to talk to; and most importantly to me used no sneaky or high pressure sales tactics. Both Chris and Monty answered all my questions and went above and beyond. While I did not end up purchasing from Jack Ellena based on the color options they had in stock I would most definitely recommend them to someone else looking for Honda. More

Recent CRV purchase Chris (and everyone else we worked with) were very helpful through our car buying process. We bought a used 2014 CRV and he helped to make sure everyt Chris (and everyone else we worked with) were very helpful through our car buying process. We bought a used 2014 CRV and he helped to make sure everything was right! I would recommend checking with him if you are in the market for a new vehicle. More

Brake job on Saturday Made my Saturday appointment because that fit my schedule. Decided to wait for it because it would only take an hour. Great lounge with comfortable ch Made my Saturday appointment because that fit my schedule. Decided to wait for it because it would only take an hour. Great lounge with comfortable chairs. True to their word I was out in an hour with a Honda brake job. Used a coupon I got in the mail...saved about $50. Service rep really hustled on a busy day. More

Great Experience Thom and Monty were patient and helped me find a Honda Civic that met my needs (I like to see all my options!)! I felt well taken care of and left con Thom and Monty were patient and helped me find a Honda Civic that met my needs (I like to see all my options!)! I felt well taken care of and left confident that I chose the right dealership to do business with! More

Repair service - excellent experience Nice waiting area. Prompt and on schedule. Quick appointment availability. Was a free airbag replacement. Replaced both in 1 hour. Customer service wa Nice waiting area. Prompt and on schedule. Quick appointment availability. Was a free airbag replacement. Replaced both in 1 hour. Customer service was top notch. Don't remember names of who I talked to. More

Great customer care. The customer care was exceptional! Thomas ensured I got the best deals possible when it came to my finances and really went out of his way explaining The customer care was exceptional! Thomas ensured I got the best deals possible when it came to my finances and really went out of his way explaining every detail I needed to know about buying a vehicle. This was my first big purchase and it couldn't of been any easier! More

Second new car I've purchased - exceptional customer care. My name is Kristin Barkus. I purchased a new Honda Odyssey from Jack Elena' s dealership in 2008. Financed through Honda at 2.9% because my credit was My name is Kristin Barkus. I purchased a new Honda Odyssey from Jack Elena' s dealership in 2008. Financed through Honda at 2.9% because my credit was exceptional than. Serviced my van almost always at Elena Honda because good service. DENNIS was always helpful and courteous. I wanted to sell my Odyssey - needed some refinancing. SPOKE with Chris Hess, explained my history with Elena Honda and my needs for a new vehicle, financing and some cash out to solidify my credit following my divorce. Chris listened, suggested a floor model 2017 HRV - perfect match for my needs and situation. I am driving it now and I am amazed Elena Honda has such excellent staff and dedication to listening and finding a way to match a customer's needs with all the surrounding factors. Chris's Hess, Monty, Ian, and even a brief talk with Kathy and Jack just reaffirmed my good feelings about continuing to be a solid customer, not just of Honda, but specifically this group of people who make Jack Elena Honda exveptional. More

Car buying made easy! Thom is very pleasant to work with. He understood my needs and made the process smooth. He was able to work with me remotely, so when I return from Thom is very pleasant to work with. He understood my needs and made the process smooth. He was able to work with me remotely, so when I return from my business trip, everything was ready to go. More