Jack Ellena Honda
Lawrence, KS
759 Reviews of Jack Ellena Honda
Excellent experience (and I usually dislike buying a car) We had done a fair amount of research and had identified a pre-owned car we wanted to test drive, so we made an appointment. We learned that the car w We had done a fair amount of research and had identified a pre-owned car we wanted to test drive, so we made an appointment. We learned that the car we were interested in had been sold a few days earlier, but there were a couple of others on the lot that were in our price range, both with better trim packages than the one we had picked out. Sales person Thom Weik was really great to work with. We never felt any pressure--he was patient with us, and explained everything thoroughly, plus he was friendly and personable, and really made the whole thing a very pleasant experience. Victor was also friendly and personable and very thorough as he walked us through the financial bits. It's been a while since we bought a car, and we were pleasantly surprised and pleased with this experience. More
Worth the wait We walked in looking for a used car and walked out with a deal for new car. The people at this dealership are friendly and always willing to work with We walked in looking for a used car and walked out with a deal for new car. The people at this dealership are friendly and always willing to work with what you have. Thomas was a great help and patient with all of our questions. More
Excellent experience From start to finish, I was very impressed with this sale. The attention to detail and customer care was very appreciated as we were in a time sensiti From start to finish, I was very impressed with this sale. The attention to detail and customer care was very appreciated as we were in a time sensitive situation. Appreciate Chris and Monty and the other Jack Ellena staff who helped push this through and keep it a positive experience for us as consumers. More
Always enjoy working with Monty and Tom Outstanding experience. No hassles. Great working relationship. Looking to purchase a pre owned vehicle as well and will be back. Thank you for everyt Outstanding experience. No hassles. Great working relationship. Looking to purchase a pre owned vehicle as well and will be back. Thank you for everything Sal Miele More
New car lease The team at Jack Ellena did an amazing job at making a quick and easy purchase. No pressure sales with an emphasis on customer service and satisfacti The team at Jack Ellena did an amazing job at making a quick and easy purchase. No pressure sales with an emphasis on customer service and satisfaction. More
Painless Chris was wonderful and very helpful. This was the first time I brought a car over the phone. The first time I was at the dealship he answered my ques Chris was wonderful and very helpful. This was the first time I brought a car over the phone. The first time I was at the dealship he answered my questions there was NO pressure or hurry for me. I was very impressed. I.got all the information at home and made my decision in my own time. Jack Elena is now my car home. More
Car purchase Excellent experience as expected. Koltan went beyond expectations to make my purchase seamless. Purchased cars and all my service work done here for 3 Excellent experience as expected. Koltan went beyond expectations to make my purchase seamless. Purchased cars and all my service work done here for 30 years. More
Customer Appreciation I drive about an hour to service my car because Jack Elena is so awesome. I got such an incredible deal in my new car, and they genuinely care about I drive about an hour to service my car because Jack Elena is so awesome. I got such an incredible deal in my new car, and they genuinely care about me and my needs. More
Amazing and prompt service! I just want to say huge thank you to Thom and everyone at Jack Ellena Honda for their help on my first car purchase. They were very kind and patient w I just want to say huge thank you to Thom and everyone at Jack Ellena Honda for their help on my first car purchase. They were very kind and patient with me and walked me through every step of the way. They are very warm and trustworthy. I am so happy that I could purchase a car from them. I highly recommend this dealership! Thank you! More
Thom is great! Love my CR-V! Thom helped me compare model years and trim packages on the Honda CR-V. We drove several and moved car seats over for a test fit. I felt I got a fair Thom helped me compare model years and trim packages on the Honda CR-V. We drove several and moved car seats over for a test fit. I felt I got a fair price on the car and I am very happy with the car. I was able to fit 3 booster car seats across the back, and it drives like a dream. The rear cargo area fits everything I need. The CR-V did have a screw in the front tire at time of purchase and they put a new tire on the very next morning- no issues! I also forgot a sentimental picture in my trade in vehicle and Thom found it for me and held on to it until I came to pick it up! Thanks Thom and Jack Ellena Honda!!! More