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Jack Ellena Honda

Lawrence, KS

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759 Reviews

2112 W 29th Terrace

Lawrence, KS

66047

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759 Reviews of Jack Ellena Honda

September 24, 2018

Oil Change I got my oil changed on my 2001 Honda Accord and my 2001 Honda Civic, both purchased at Jack Ellena. I think that all went well except for the fact More

by bh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DENNIS IS FANTASTIC!, Tanner Allen
September 24, 2018

Changed our outlook on buying a car We had a terrible experience before and dreaded having to buy another car, so much that we did as much of the process online and without help as we co More

by Waylwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai Evans, Adam Staszkiewicz
September 24, 2018

Car service I like to take my cars to Ellena for routine service. I trust the guys in the service dept. Trust is everything in my opinion. More

by Alcinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Griffin, Davion Prothro, Nate Howe, Tanner Allen
September 23, 2018

Sept - new Civic Car was delivered in unclean condition- process felt rushed at Rome’s and dealer appeared understaffed - was not upfront about the hail damage that ca More

by scott.sovereign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian Gramenz, Barry McAnulty, Adam Staszkiewicz
September 21, 2018

Horrible Customer Service Tanner either has a lack of customer service skills or doesn’t like to deal with certain customers!! The vehicle I purchased from Jack Ellena Honda ne More

by Frustrated one
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tanner Allen
September 20, 2018

Excellent and fast Jack Ellena is the best dealership I have come across in a longtime, and yes I am a longtime Honda lover. Their service department has professional, More

by DLAWRET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Allen
September 18, 2018

Great service They answered all my questions and were very thorough when checking out what was wrong with my car. They explained everything very well and were perso More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J Davenport, Tanner Allen
September 15, 2018

New Car Smell When I went looking to trade in my 01’ Honda Civic the only car I wanted to see was another Honda Civic. Kai was able to provide a me with exactly wha More

by Llowry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Reid, Kai Evans, Adam Staszkiewicz
September 14, 2018

Great place to get a car! Great place to buy a car, abd their Service Department is top notch as well! Had a problem with my Sister's Town and Country, they fixed it fast! More

by rich39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ellena, Dennis Griffin, Ian Gramenz
September 12, 2018

A great experience with Kai and Jack Ellen Kai has been very helpful and patient. I particularly appreciated that he was very transparent. When he didn't have all the information or answers, he More

by beatrice
Recommend Dealer
Yes
Employees Worked With
Kai Evans
Sep 14, 2018 -

Jack Ellena Honda responded

Thank you for the great review! We are glad Kai was able to get you all the info you wanted and made the car buying process easy! -Jack Ellena Team

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