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Jack Ellena Honda

Lawrence, KS

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759 Reviews

2112 W 29th Terrace

Lawrence, KS

66047

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759 Reviews of Jack Ellena Honda

October 14, 2018

Persistence! Thom and his team were awesome! When I came in to purchase my new 2019 RIdgeline, they were very thorough and accommodating. They answered all of my q More

by JayhawkTeacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Weik, Adam Staszkiewicz
October 12, 2018

Great Place The people at the dealership were really great. Not pushy at all. Friendly and not fake. I would highly recommend them to anyone looking for a great c More

by Nowhitecars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Weik, Adam Staszkiewicz, Jeff Ryan, Tyler "Ty" Howard
October 08, 2018

Just another typical car dealership I do not recommend this dealership. Typical as far as sales and service. High pressure sales. Service department gives you the run around on warranted More

by Burned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Howe
October 08, 2018

Disappointing for a Honda dealer They got us in quickly and the oil change appears to have been done correctly. They finished it pretty quickly too but instead of calling my wife to p More

by SCOTT32000
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
October 08, 2018

Hometown Hospitality We had a wonderful experience when we purchased our 2018 Honda Pilot. We worked with a new salesperson, Kai Evans. Kai was very friendly and welcoming More

by McJulesPilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai Evans
October 01, 2018

Best service ever Can’t imagine going anywhere else! Dennis is the best. Really miss Kerry too! They got me right in which was great. Didn’t charge me which was nice. More

by JANEBENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Griffin
Oct 08, 2018 -

Jack Ellena Honda responded

Thank you so much for this great review! So glad service took great care of you! See you next time. -Jack Ellena Team

September 29, 2018

Quality of service Ellena Honda was able to fit our schedule for a service checkup. We were heading out of town and really appreciated the immediate help. With only 60 More

by EDHAWKINS441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Allen
Oct 08, 2018 -

Jack Ellena Honda responded

Thank you for this great review! We are glad that Tanner was able to provide great service to you! See you next time! -Jack Ellena Team

September 28, 2018

Mystery electrical failure. We have a 2016 Civic that is under 2years old. Starting having issues of starting. Failed were we were at but when we got to the dealership it worked. More

by CalicosJack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Griffin, Tanner Allen
Oct 08, 2018 -

Jack Ellena Honda responded

Thank you for your review! We are pleased that our service dept was able to take care of you! -Jack Ellena Team

September 27, 2018

Always a great experience! Nate was great! Worked me in quickly and gave me an accurate diagnosis. Gave me a loaner while my car was being serviced. My washer fluid was accid More

by Shiny Car Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Howe
September 27, 2018

Kai was low key but very attentive to our needs We were so happy to find Kai on our first visit. He answered all our questions and showed us what we wanted to see. Most of all, he did not pressure u More

by Addie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai Evans
Oct 08, 2018 -

Jack Ellena Honda responded

Thank you for this review! We are pleased to hear that Kai was able to provide excellent service! See you next time! -Jack Ellena Team

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