Jack Ellena Honda
Lawrence, KS
759 Reviews of Jack Ellena Honda
New tires, oil change, and alignment Nate and the whole service department treated me with such respect and got my car done quickly. They waiting area was clean and well stocked to make i Nate and the whole service department treated me with such respect and got my car done quickly. They waiting area was clean and well stocked to make it comfortable and Nate made sure all my needs were met while I waited. More
Purchase new Honda I have used Jack Ellena’s service department with my old Honda and appreciate the good service. I work in Topeka so I occasionally use Sharp Honda for I have used Jack Ellena’s service department with my old Honda and appreciate the good service. I work in Topeka so I occasionally use Sharp Honda for service also.....when it is more convenient for me. More
The perfect experience This was the perfect buying experience. No games knowledgeable courteous and friendly staff. No high pressure sales. All this AND a great price. Woul This was the perfect buying experience. No games knowledgeable courteous and friendly staff. No high pressure sales. All this AND a great price. Would highly recommend. Thanks! More
Fast, friendly and helpful I showed up late in the afternoon at Jack Ellena with a dead battery, no appointment and a business meeting to get to ASAP. They came out to the park I showed up late in the afternoon at Jack Ellena with a dead battery, no appointment and a business meeting to get to ASAP. They came out to the parking lot so I could leave my car running without worrying about it being stolen. Since I had been there before and was willing to leave the car, they just drove it into the service area for me and checked it quickly. Next morning they called me (pulling my phone number from the service record) to OK the work about 8 a.m. and it was done soon after. I had asked them to call my wife to pick it up and they DID. Excellent customer experience! Thank you, Dennis Griffin! More
Great experience Thank you so much, Thom for helping me pick the perfect CRV. Everyone was fantastic showing me the ins/outs of the paperwork and all of the amazing sa Thank you so much, Thom for helping me pick the perfect CRV. Everyone was fantastic showing me the ins/outs of the paperwork and all of the amazing safety features that Honda has to offer. More
Great Experience I am always treated well at Jack Ellena. The service department does an excellent job of not only repairing/maintaining my vehicle but also inspecting I am always treated well at Jack Ellena. The service department does an excellent job of not only repairing/maintaining my vehicle but also inspecting the car for potential future problems. More
Good Service The service staff is friendly and does a good job of evaluating vehicles. They explain issues and options pretty well. I recommend Ellena Honda to o The service staff is friendly and does a good job of evaluating vehicles. They explain issues and options pretty well. I recommend Ellena Honda to others. More
Very pleased with our experience! We were very pleased with our experience working with Kai Evans and with Jack Ellena Honda! Kai was very friendly and went out of his way to meet with We were very pleased with our experience working with Kai Evans and with Jack Ellena Honda! Kai was very friendly and went out of his way to meet with us when we were available so that we could test drive and purchase our vehicle. We love it! Everyone we worked with was very welcoming and helpful. They explained everything clearly which made us very comfortable in our purchase. It feels good supporting a local business. We would do it again. Thank you, Kai! Thank you, Jack Ellena Honda! More
Super nice and accommodating They fixed my car short notice and didn’t even act annoyed when I lost my key after they had repaired it (full disclosure I woulda been annoyed with m They fixed my car short notice and didn’t even act annoyed when I lost my key after they had repaired it (full disclosure I woulda been annoyed with me). 10/10 service. More
Overall good experience Went to buy a Cr-V the feel of the dealership was welcoming and relaxed. The first time we went in when shopping I told the salesman we were just look Went to buy a Cr-V the feel of the dealership was welcoming and relaxed. The first time we went in when shopping I told the salesman we were just looking had not decided on a car he asked some questions we test drove two vehicles and then he asked our timeline and said great we will see you then. No hard sale to buy right then I really appreciated his respect of our time. Only reason not a five star experience was delivery. He said he took the car to have it cleaned for delivery. They did not take any of the stickers off the car. Looked like they just quickly hosed the car off and drive it back around. When I got home I had to remove stickers from the mirrors, windshield and the main window. More