Back

J.B.A. INFINITI of Ellicott City

Ellicott City, MD

4.6
240 Reviews

8431 Baltimore National Pike

Ellicott City, MD

21043

Directions

By Type

240 Reviews of J.B.A. INFINITI of Ellicott City

October 23, 2021

My coordinator is knowledgeable about my vehicle. Always ready to serve. Always friendly. Waiting lounge and restroom always clean. More

by Sandra coger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Smith
October 20, 2021

Good quality service with professional staff and customer service. Byron and the Service Team are very knowledgeable and thorough. More

by Murk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Smith
October 17, 2021

Always wonderful service very nice and efficient. Always done in a timely fashion. Always plans for needs to be done next . More

by Stephen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
October 17, 2021

Best Infiniti dealer in Maryland hands down. You will not fine any better dealerships and service center in Maryland More

by Lexofam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lani LaFavors
October 10, 2021

Everyone was very nice. The waiting room is clean. The service was very fast. Thanks More

by Roy_j_ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Smith
September 28, 2021

The facility was very clean and staff was attentive and efficient. Work was performed as explained and expected. More

by Dkuessner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lani LaFavors
September 25, 2021

My husband has purchased two vehicles from JBA which says a lot. Very satisfied with the service I received. More

by seansdad729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Smith, Byron Smith
September 24, 2021

I love this place. Their overall service is excellent, even during a pandemic! JR handles service excellently. More

by msmith732
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, Byron Smith
September 20, 2021

This dealership is very professional and will make every attempt to keep you updated during the process. Lonnie is a excellent service rep. More

by Keisha
Recommend Dealer
Yes
Employees Worked With
Lonnie
September 17, 2021

I always get great service at this dealership. Employees are very professional and the facility is top notch! More

by Gary P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lani LaFavors
...
4
...