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Island Chrysler Dodge Jeep Ram
Staten Island, NY
897 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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897 Reviews of Island Chrysler Dodge Jeep Ram
July 10, 2017
Courteous and responsive I purchased my 3rd Jeep Grand Cherokee from Island Chrysler Dodge Jeep Ram and have always had very courteous and attentive service. For this recent I purchased my 3rd Jeep Grand Cherokee from Island Chrysler Dodge Jeep Ram and have always had very courteous and attentive service. For this recent purchase in June 2017, my sales representative was Jim Rocco. He was a really nice guy to speak with and work with to get the car. He also was very conscientious of my time as I had to pick up my kids by a certain time and he pushed through to ensure I didn't miss picking them up. Jim was polite, informative and knowledgeable. Thank you Jim for the great experience! Nancy D from Staten Island, NY. More
by Nancy D
Employees Worked With
Jim Rocco
July 06, 2017
Thank you Island Jeep Sean Sajeki helped us today with the utmost professionalism, patience & caring. I had a terrible accident and my car was totaled. Island sold me a car Sean Sajeki helped us today with the utmost professionalism, patience & caring. I had a terrible accident and my car was totaled. Island sold me a car & let me take it home the same day while allowing me to bring my down payment in when the check cleared days later. Now, who else would do that for you just so you didn't have to worry about how you were getting to work later that day??? Thank you Island Auto Group. More
by Annalpn
Employees Worked With
Sean Sajecki, Mike Bender, Mike Farrell
June 27, 2017
Horrible customer service I will start by saying i wanted to keep my money with american cars after all my life purchasing cars from overseas. I purchased 2017 dodge durango. I will start by saying i wanted to keep my money with american cars after all my life purchasing cars from overseas. I purchased 2017 dodge durango. First day of pickup i was able to drive it home, second day absolutely no cool air coming out. Called to get the car fixed, they couldnt see me untii the following week mind you the car has 7 miles on it, they should have been apologizing up and down for this to be happening. I get the car in, they said a wire was not connecte, i am ready to go, for 2 weeks, we heard hissng sounds, like something was coming out of the vents,mind you i have 3 small kids and we hear this sound, we call again on june 19th, they couuldnt get my truck until July 10th, pretty scary to know that so many dodge cars need to be cared for. So what i have learned is i woud never ddeal wiith dodge again. Oh and i also realized upon reading the reviews that the manager has apologized regarding some of the bad reviews. Heres a little pointer rather than write apologies, call people back, as i left 4 yes 4 messages for the manager to call back with no call back. Its a shame your supposed to enjoy your new vehicle but you can't because its in for service twice in less than a month. Island dodge should have taken care of this probem. a phone call was already submitted to headquarters. Doctors have already been aware of the hissiing and aroma coming out of my vents. This is a serious matter that ISLAND DODGE just threw under the carpet. Made a sale, and moved on to a next victim. More
by katy448
Employees Worked With
Lorenzo Miceli, Mike Farrell, Alicia Alonso
June 22, 2017
Great Deal Sean was absolutely amazing in helping me lease my first car ever. Was very helpful in finding me a great car with a great deal to meet my budget and Sean was absolutely amazing in helping me lease my first car ever. Was very helpful in finding me a great car with a great deal to meet my budget and finances. Would highly recommend him to anyone looking for a Jeep in NYC. More
by Jamesbuckley
Employees Worked With
Sean Sajecki
June 09, 2017
Best experience buying a new car Sean was amazing. No crap no wasting of time. Streight to the point. My second time using him. My third car with the dealer this yr. Amazing service! Sean was amazing. No crap no wasting of time. Streight to the point. My second time using him. My third car with the dealer this yr. Amazing service! More
by Nfioretto
Employees Worked With
Sean Stevens, Mike Farrell
June 08, 2017
Amazing and easy Had an amazing experience deffinetly would recommend him to help others he helped make this experience quick and easy as possible he helped make me fe Had an amazing experience deffinetly would recommend him to help others he helped make this experience quick and easy as possible he helped make me feel comfortable More
by matthew campanella
Employees Worked With
Sean Sajecki
June 01, 2017
leased jeep The whole experience was more pleasant than expected. the salesperson was extremely professional and knowledgeable on the vehicles.This is my first je The whole experience was more pleasant than expected. the salesperson was extremely professional and knowledgeable on the vehicles.This is my first jeep and there are quite a number of different models, which i was not aware of. Sean Sajecki explained the different features of the different models and help guide me to the vehicle that i wound up with. i am quite happy with the whole experience and will defiantly recommend Sean to anyone looking for a jeep, dodge or Chrysler in the future. Also the gentleman that finished the paperwork and explained the warranties and such was knowledgeable and not high pressure, which i quite like. i purchased two warranties from him due to his laid back approach . I believe his name was will something. thanks . More
by jm
Employees Worked With
Will (not sure of his last name), Sean Sajecki
May 30, 2017
Great experience Sean Sajecki was a great salesperson! He was extremely knowledgeable and patient. He never rushed me or pressured me at all. A great price and great s Sean Sajecki was a great salesperson! He was extremely knowledgeable and patient. He never rushed me or pressured me at all. A great price and great service made my for an overall enjoyable car buying experience. He has even followed up after my purchase. I would recommend Sean to anyone!! More
by Mich613
Employees Worked With
Sean Sajecki
May 29, 2017
Great car buying experience Sean made the whole process very quick and easy. I had very little to work with and Sean still was able to get me exactly what o needed and wanted at Sean made the whole process very quick and easy. I had very little to work with and Sean still was able to get me exactly what o needed and wanted at a great price. I never once worried of I was just being "sold". I absolutely recommend Sean and his dealership . More
by Brian1
Employees Worked With
Sean Sajecki
May 26, 2017
A pleasant professional experiance Upon entering the dealership, I was greeted by Mersim Vucetovic a sales consultant. Mersim was warm and welcoming. Mersim took the time to listen and Upon entering the dealership, I was greeted by Mersim Vucetovic a sales consultant. Mersim was warm and welcoming. Mersim took the time to listen and answered all of my questions. While speaking a few moments, it impressed me that when a sales person also drives the make of his dealership, he has vested interest in what he sells. My wife and I drove from Philadelphia to Staten Island to look at a particular car. This had the potential to go the wrong way in a hurry, but pleasantly did not. I am personally recommending both Island Chrysler Dodge Jeep Ram, and Mersim. You will not be disappointed. More
by Brough1
Employees Worked With
Mersim Vucetovic
