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Island Buick GMC

Staten Island, NY

not yet
rated
48 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1855 Hylan Blvd

Staten Island, NY

10305

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Showing 48 reviews

December 29, 2021

The work was done in a timely manner even though they were under staffed because of Covid that was appreciated I trust them I’m never disappointed with the work More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Island Buick GMC responded

Hi, Rob! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Joe Wajda, Executive Manager

November 30, 2021

Sales are very good but Service Department needs improvement a d the Service Manager is not for the Customer More

by Johndee043
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Dec 09, 2021 -

Island Buick GMC responded

Johndee043, We would like to thank you for taking the time to leave valuable feedback, and we apologize for the experience detailed in your review. We are very disappointed to learn that our support team did not handle your case with the care and efficiency that our customers deserve. We understand that you may be frustrated, but if you could please give us the opportunity to correct the issues with our service, we will do our best to make the situation right. Please send us a private message, with your customer information, so we may assist you. Sincerely, Joe Wajda, Executive Manager

October 20, 2021

Very Easy to make Service appointments. Very Friendly Service Group. Robert was Very Helpful and Nice. Great Prices for Service. They did a Great Job Repairing my Buick. Very Good Prices on Repair Work. More

by PeterSilecchio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert 10186
Oct 20, 2021 -

Island Buick GMC responded

Hi, PeterSilecchio! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Joe Wajda, Executive Manager

October 13, 2021

Serviced my Buick Enclave. Total pros. Very precise on diagnosis and very smart dealing with warranty company on getting approvals. When parts and work were unavoidably delayed the communication was upfr More

by blscorp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 14, 2021 -

Island Buick GMC responded

Hi, blscorp! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your loyalty and trust. Safe travels! Sincerely, Joe Wajda, Executive Manager

September 12, 2021

My Chevy had a problem and I couldn't get an appointment for months they recommended I call Staten Island Buick. They got me within a week. I waited for my car and they were quick getting me in and out. W More

by Bklynmouse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service employees were awesome
Sep 13, 2021 -

Island Buick GMC responded

Hi, Bklynmouse! Thank you for the detailed stellar review. We're happy to hear that you left the dealership satisfied with our services. Your loyalty and trust mean the world to us. Have a great day! Sincerely, Joe Wajda, Executive Manager

August 28, 2021

Always a great experience here. From the original purchase and being taken care of by sales manager Nick Giarletta to my routine maintenance with the service department. More

by Local15guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Daniel in service dept.
Aug 30, 2021 -

Island Buick GMC responded

Thank you for continuing to choose Staten Island Buick GMC! We're happy to hear that working with Nick and the service team elevated your experiences with us. We look forward to your next visit. Have a great day! Sincerely, Joe Wajda, Executive Manager.

July 03, 2021

I live in NJ and saw Staten Island Buick GMC had a Buick for sale that I had to have. Donna in sales was amazing working with me to fully understand what I wanted. John was a huge help in making sure I full More

by cruser712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Nocerino
Jul 06, 2021 -

Island Buick GMC responded

Thank you for the 5 star review, cruser712! I'm happy to hear that Donna and John were able to help you. Thank you for visiting Staten Island Buick GMC. Sincerely, Joe Wajda, Executive Manager.

April 09, 2021

Outstanding service! Courteous, educated, well spoken and prompt service. Clean and comfortable waiting room. I would like to personally thank Daniel for his amazing assistance, and the team that handled my More

by Babydoc7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vivola
Apr 09, 2021 -

Island Buick GMC responded

We're glad to hear you had fantastic service! We're glad that Daniel and the team were helpful and made your experience here a great one. Have a great day!

March 21, 2021

I live in Long Island on my way to PA and my 2018 GMC Sierra broke down right after Verrazano Bridge. I drove to Staten Island GMC where I was greeted by Steve in Service Department. I told him what was More

by mimbriano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 22, 2021 -

Island Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2021

Bruce and Fred are the best!! This is my second lease with SI Buick & GMC and I couldn't be happier with my experience. Bruce and Fred go above and beyond customer service standards. I used to dread havi More

by Agomez2686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce, Fred
Mar 17, 2021 -

Island Buick GMC responded

Thank you so much for recommending Staten Island Buick GMC. We are happy that Bruce & Fred have earned your positive rating. Come visit us again soon!