Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,272 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
Contact Dealership
View Awards

97 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 1,272 reviews

September 14, 2024

Yvonne- my service advisor was excellent as always -service repairs under warranty too rate as always More

by Landryap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne - 5 stars
Report | Print
Sep 15, 2024 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Yvonne. We hope you have a great day!

September 13, 2024

Great service, quick, polite and informative. Matthew very attentive. Waiting room clean and stocked with refreshments. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Sep 16, 2024 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

Excellent service from the minute I met Nicole Bono she walked me through the process. Very knowledgeable, she answered every question from start to finish. My experience was top notch. I wouldn't go anywh More

by Kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Bono , Chris Shields
Report | Print
Sep 13, 2024 -

Kathy responded

Excellent service from the minute I met Nicole Bono she walked me through the process. Very knowledgeable. She answered every question from start to finish. My experience was top notch. I wouldnt go anywhere else.

September 12, 2024

Informative, thorough, trustworthy! Great staff, nice facility. Would recommend to friends and family. Thanks for great service More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Report | Print
Sep 14, 2024 -

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 11, 2024

Yvonne was the best! ! Didn’t meet anyone else but I’m sure they are just as great! Fantastic experience overall! More

by trippnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Sep 13, 2024 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Yvonne. Please don't hesitate to reach out to us if there's anything more we can do!

September 11, 2024

The customer service representative was great. But wish the service was a little bit faster More

by VERNEUSPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owen's (
Report | Print
Sep 13, 2024 -

Ira Subaru responded

Thank you for your feedback! We're glad to hear that our customer service representative provided a great experience. We appreciate your patience and will use your input to work on improving our service speed in the future. If there's anything else we can assist you with, please don't hesitate to reach out!

September 10, 2024

I was ver satisfied with the services provided. My service advisor, Lyndsey Pickard was great. She made some service recommendations for my vehicle which I intend to do on my next visit. More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsey Pickard
Report | Print
Sep 11, 2024 -

Ira Subaru responded

Hi Joey, we're glad you had such a wonderful experience with Lyndsey! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2024

I had my first oil change and was very surprised that it cost $90. I guess I’ll shop around. More

by Knitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
Report | Print
Sep 11, 2024 -

Ira Subaru responded

Hello Knitty, I wanted to apologize that you felt surprised on the bill, but I assure you will find $90.00 to be a very fair price for a Subaru oil change on your vehicle. However, we are always promoting discounts on our oil change service and I would encourage you to view our website and any emails that we send out prior to your next service to take full advantage of any promotions or discounts that we are running at that time. I am sure that there will be some! Outside of the price, I hope that everything else was to your satisfaction and we hope to see you again soon! Best, Roscoe Robinson General Manager roscoerobinson@group1auto.com

September 06, 2024

I‘be been happy with the service - I am often unhappy about how much they charge for maintenance More

by Kshailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?Michaela
Report | Print
Sep 10, 2024 -

Ira Subaru responded

Thank you very much for your review Kshailor, We appreciate you taking the time to provide your great experience. It is unfortunate that you feel our prices are a bit on the high side as we shop our major and minor competition to ensure we have the most aggressive prices in the area. I would be more than willing to have you come in at your convenience and I can demonstrate to you how great our prices are vs the competition. Please contact me on your next visit and I will be sure to spend some time with you so that you know you’re not only getting great service from Subaru Certified Technicians but also receiving the most aggressive prices in the area. Thanks again for your review! Roscoe Robinson General Manager roscoerobinson@group1auto.com

September 06, 2024

Professional, clear explanations of proposed services, if somewhat pedantic, courteously provided. Video of under carriage inspection provided reassurance of the need of their recommendations. Comfortable More

by j.peter.hobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Report | Print
Sep 09, 2024 -

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

1
...
57
58
59
...
128