
Ira Subaru
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Took me as a walk in when my emergency brake warning light came on while travel g. They found the problem and it had a recall so got it fixed for free on short notice. Great service light came on while travel g. They found the problem and it had a recall so got it fixed for free on short notice. Great service More
Have to say - didn't have any issue with this Dealer before (visited them twice), but today few remarks: First: 6qt engine oil in the bill (Subaru Crosstrek 2023 2.0L has oil capacity less than 5qt) before (visited them twice), but today few remarks: First: 6qt engine oil in the bill (Subaru Crosstrek 2023 2.0L has oil capacity less than 5qt) - will check actual oil level and have to drain if it is really high. Second: After the service found new engine oil filter near torpedo, looks like they forgot to change it at all (have no other idea why it included) - have to do it by myself just in case. More
Ira Subaru is a fabulous dealer to work with. Had a 12,000 mile checkup today. Quick and efficient. Waiting time was short. Service was beyond expectations. Matthew was particularly awesome to wo Had a 12,000 mile checkup today. Quick and efficient. Waiting time was short. Service was beyond expectations. Matthew was particularly awesome to work with. Thank you. More
Had to wait almost 4 hours to get the results and price out work from a multi-point inspection then was given a loaner to come back the next day and after $2500 + spent on front brakes, CV axil, 4 new tire out work from a multi-point inspection then was given a loaner to come back the next day and after $2500 + spent on front brakes, CV axil, 4 new tires only to bring my car home from a 30 minute drive to find the low tire pressure indicator light on so now I need to bring the car in again 3 days in a row and waste more of my precious time not my idea of fun times! I had to call multiple times to get through and what complicated the situation was my Service Advisor was out sick the day my car was picked up. I am not happy about the responsiveness and respect for my time. More
Friendly and professional personnel at front desk. Great waiting area with TV, desks and soft chairs. Always a pleasure to do business with IRA. Great waiting area with TV, desks and soft chairs. Always a pleasure to do business with IRA. More
I had the pleasure of working with Nadge on my appointment this time around. She alone made my experience top notch and made me , a guy who is very anal about his car, feel comfortable and relaxed appointment this time around. She alone made my experience top notch and made me , a guy who is very anal about his car, feel comfortable and relaxed. She kept me informed with honesty about how long my appointment would take and kept me informed on when to come back. It’s because of team members like Nadge and the exceptional service team you guys have that I brought my business here from another dealership, and why I’ll be staying with you guys at IRA Subaru. Your staff does a tremendous job and can’t thank you guys enough. Thank you again Nadge! More
Mechanics high expertise. They don’t try to sell you unnecessary work. Service coordinator knows her car mechanics. They show you the problem with a video of the broken parts. They don’t try to sell you unnecessary work. Service coordinator knows her car mechanics. They show you the problem with a video of the broken parts. More