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Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,231 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 1,231 reviews

September 05, 2024

Michaela was so wonderful and helpful throughout my entire service process. 100/10 recommend her as your service advisor. More

by T.Driscoll1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
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Sep 07, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Thanks for the recommendation, and have an amazing day!

September 05, 2024

Yvonne and the Service manager helped correct a mistake that happened during my service visit. I left satisfied with the solution provided. This is, and continues being my favorite Subaru service center More

by fmcaraballo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne, Daniel Hutt
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Sep 07, 2024 -

Ira Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

The lady who attended to me was so helpful. I also like the new waiting area they’re bigger. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll, Daniel Hutt
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Sep 06, 2024 -

Ira Subaru responded

Hi Jenny, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Great job and assistant at desk was wonderful. I Was happy with service. Only complaint was I was told 4 hours and took 7. More

by Mbwmh74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Sep 06, 2024 -

Ira Subaru responded

Mbwmh74, Thank you for your kind words about our service and the assistant at the desk. We are thrilled to hear you had a positive experience with our team. We apologize for the extended wait time. While we initially estimated 4 hours, unforeseen factors extended the service to 7 hours. We understand how this can be frustrating and appreciate your patience. Your feedback is valuable, and we will work to improve our time estimates in the future. If you have any further concerns, please feel free to reach out to us directly. Roscoe Robinson General Manager roscoerobinson@group1auto.com

August 29, 2024

Lyndsy Picard is extraordinary. Excellent customer service very knowledgeable if the Subaru product and maintenance More

by Pve14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Aug 31, 2024 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Yvonne was helpful, patient, and kind and exhibited an expertise in understanding the mechanical/technical aspects of the results. More

by Catrauseo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJongh
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Aug 31, 2024 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience with Yvonne! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

I visited this dealer a few months ago when my wife was looking to replace a Volvo. She was impressed by IRA Subaru, as was I. She eventually went with another model car, but I was so impressed with how we More

by ega116
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Looney, Charles Lambropoulos
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Aug 31, 2024 -

Ira Subaru responded

Hi, thank you so much for your positive comments about Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

To me, they provided what I asked for for that particular situation, friendly and courteous More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne, Daniel Hutt
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Aug 31, 2024 -

Ira Subaru responded

Hi Randall, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

Customer service representative was nice and helpful . Express service department forgot to wash my car. More

by Keith
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Aug 28, 2024 -

Ira Subaru responded

Hi Keith, Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our customer service! I want to sincerely apologize for the oversight with your car wash. We’d love to make it right for you. Please feel free to swing by anytime, and we’ll take care of that car wash for you. Thanks again for your understanding and your feedback. Roscoe Robinson General Manager roscoerobinson@group1auto.com

August 24, 2024

Good experience with this service event. Quite honest. Yvonne is really good. They didn’t try to upsell anything and were straight fwd about an issue I had that could possibly be under warra More

by bcrovs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Aug 31, 2024 -

Ira Subaru responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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