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Ira Subaru

Danvers, MA

4.7
777 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 777 reviews

July 12, 2024

Everyone at the dealership was great. My salesmen was informative, polite and courteous. I wound highly recommend this Subaru dealership. More

by Ragezonegear1515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lambropoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Ragezonegear1515 responded

Great car buying experience.

July 11, 2024

We have used them for twenty years and could not be happier. My 2015 Forrester runs like a dream More

by Terblan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Jul 12, 2024 -

Ira Subaru responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

2 stars for thoroughness of techs doing multi-point inspection. 5 stars for dealing with an out-of-warranty issue that should have been caught while still under warranty. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Jul 12, 2024 -

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 09, 2024

Salesman was above phenomenal and went to great lengths to ensure I got the car I wanted. Very satisfied and highly recommend More

by Jerhashem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgio El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ira Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

July 09, 2024

Salesman Georgio did a great job. .answered all questions new the product very happy with his handling of the. Transaction More

by jpydynko
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

July 06, 2024

Service appointment went quickly and the dealership had snacks and drinks available for the wait. More

by samanthaandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Jul 08, 2024 -

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2024

Was a good visit car performs as it should will be back thank you guys at subaru More

by cd5amado
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jun 22, 2024 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2024

Very disappointed next day after going to Ira for multi point inspection. My AC ended up leaking all over back rugs. Also another Subaru dealer this time in Norwood showed photos of two dirty filters that More

by zrphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Hutt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Ira Subaru responded

Thank you for sharing your experience with us. We regret to hear about the issues you encountered with your AC system and filters after your recent visit. Our goal is to ensure every customer receives thorough and accurate service. We would like the opportunity to inspect your vehicle again and understand the specifics of the situation to provide an appropriate resolution. Please contact our service manager, Daniel Hutt via his email, dhutt@Group1Auto.com at your earliest convenience. We are committed to addressing your concerns and restoring your confidence in our service. Roscoe Robinson General Manager

June 18, 2024

Looked online for a car with low milage. Found 2 at a price we could afford. Test drove them, really liked both, then spent almost 3 hours at the dealership, only to find out that the online More

by S.L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Sabet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Ira Subaru responded

S.L., Thank you for your review and I am sorry for any confusion. Ira Subaru offers the lowest prices in the region! Please, contact me at roscoerobinson@group1auto.com and I will ensure you receive the best price possible. Thank you for your business in advance and I look forward to working with you soon! Roscoe Robinson General Manager roscoerobinson@group1auto.com

June 18, 2024

Can’t even give my car a good wash when I picked it up! !SMH Very disappointing!!Chad was very professional tho..Thanks Chad More

by ssok5916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Ira Subaru responded

Thank you so much for your review. We are very happy that you found Chad, your sales consultant professional. It was unfortunate, that the car wash was inoperable at the time of your visit. However, I am sure it will be on your next visit, as we just upgraded the car wash. Additionally, please show this email for an extra 20% discount on your next service visit. Thank you for being such a great customer and we look forward to working with you soon! Roscoe Robinson General Manager roscoerobinson@group1auto.com

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