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Ira Subaru

Danvers, MA

4.7
777 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 777 reviews

July 31, 2024

Ira Subaru provided excellent service to my 2015 Legacy . Nadge Parker was extremely efficient in arranging the car service as well as taking care of myself. She called Lift to bring me home after I left m More

by Zeya.krasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge Parker
Aug 02, 2024 -

Ira Subaru responded

Hi, we're happy you found Nadge to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Great communication and the applied all the appropriate coupons to my services. Very comfortable place to wait while they’re working on my car. More

by Duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Aug 02, 2024 -

Ira Subaru responded

Hi Duncan, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

July 31, 2024

Best dealership I’ve ever been to. Friendly, knowledgeable and never felt pressured. The Sales Consultant, Rich Metellus was phenomenal. He was so friendly and helped me through the More

by Jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Metellus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie
Aug 02, 2024 -

Ira Subaru responded

Hi Jo, we're happy to hear you had such a positive experience with Rich! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Subaru!

Aug 06, 2024 -

Jo responded

Yes

July 26, 2024

The best customer service I've ever had lo recomiendo a todo el mundo. Bengan More

by vdr0410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Jul 27, 2024 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 27, 2024 -

vdr0410 responded

Thank you so much

July 26, 2024

Dependeble attentive service. Yvonne is a patient and experienced service specialist. Good to comeback to get the necessary services done. More

by zsenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Jul 27, 2024 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Upon entering in one salesman,Rick, was on phone but looked up at me as I walked in as if to a knowledge I was there and would get to me soon He was so Friendly and never pushed high sales on me as I More

by Littlebeardlh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Brazil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metellus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

The Ira team is always friendly and professional. The service team takes the time to update and explain the process. Technicians are always thorough and think safety first. I value my time and apprec More

by Eric Levine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua & Alyssa
Jul 26, 2024 -

Ira Subaru responded

Hi Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! We hope to be of service to you again in the future. Best wishes, Ira Subaru

July 25, 2024

Very poor service on vehicle. Service was scheduled ahead of time for front brakes on a Subaru outback (rotors, pads & calipers). Upon arrival at 7am the rep says parts may not be More

by msachs115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Hutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ira Subaru responded

Dear Mr. Sachs, We would appreciate the opportunity to explore this issue in depth. Thank you for bringing this to our attention. We deeply regret hearing about your recent experience with our service. We understand the importance of timely and reliable service and are disappointed to learn that your visit did not meet your expectations. We strive to provide quality service and take your concerns seriously. We would appreciate the opportunity to discuss this further with you to understand all the details and address your concerns appropriately. Please reach out to us at your earliest convenience so we can work towards a resolution and hopefully restore your confidence in our service. Sincerely, Roscoe Robinson General Manager rroscoerobinson@group1auto.com

July 24, 2024

My salesperson, Devin, was knowledgable, conscientious , and went above and beyond. She made the process easy. Facility was modern. Management was cooperative and helpful. More

by Anthony F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Looney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Ira Subaru responded

Hi Anthony, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 24, 2024

Eli at the sales table and Matt at the service center were both very helpful in aquiring my vehicle and getting my oil change! More

by JordanP23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Jul 26, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

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