Indy Honda

Good job! Always do a great job whether I drop it off or wait for it. Everyone is friendly explains what is needs to be done and explains what was done. wait for it. Everyone is friendly explains what is needs to be done and explains what was done. More

Prompt, friendly service. They got the car in the next day, discovered the problem and fixed it. Everyone wore masks and we felt very safe. Thanks day, discovered the problem and fixed it. Everyone wore masks and we felt very safe. Thanks More

The service is excellent. Everyone was considerate and helpful, and I appreciate that they were wearing masks and required all customers to do the same. helpful, and I appreciate that they were wearing masks and required all customers to do the same. More

The service and experience was great - fast, good communication and very friendly staff! I made an appointment and they were right on time and I only had to wait about an hour! communication and very friendly staff! I made an appointment and they were right on time and I only had to wait about an hour! More

I have been taking my Hondas to this location for service since 1998. This is only the second time I was furious when I left. I usually deal with Marshall (who is no longer there) or Jeff Mcneeley -- and the since 1998. This is only the second time I was furious when I left. I usually deal with Marshall (who is no longer there) or Jeff Mcneeley -- and they are amazing. This time, I worked with a newer service agent, Jadon. He told me new brakes all around would be 2.5 hours. It ended up being 5 hours. Now...I can understand waiting a bit longer...things happen. But the fact that my CR-V was brought up front, and I waited 30 minutes before going to find Jadon and ask what was going on...this is unacceptable. He finally came to find me in the lobby and told me he had been helping someone look at new cars. If I ever bring my Honda back to this facility all the way from Cloverdale, IN -- I will only work with Jeff. I am still fuming over how much time I wasted waiting on service while my agent worked with a car buyer. Is that even his job? More

Oil change..it went smoothly. Technician explained everything well and advised me of future maintenance service. Will return to this location for future work on car everything well and advised me of future maintenance service. Will return to this location for future work on car More

Kevin is great to work with and understands my frustration with ongoing issue on new vehicle, Kevin has been very sympathetic regarding issue and takes time to explain frustration with ongoing issue on new vehicle, Kevin has been very sympathetic regarding issue and takes time to explain More

Had a transmission issue with my 2015 Honda Odyssey. They diagnosed and fixed the problem quickly and I was on my way home by 12:30. The Service Mgr. was very friendly and efficient. diagnosed and fixed the problem quickly and I was on my way home by 12:30. The Service Mgr. was very friendly and efficient. More

Everyone is very repsonive helpful and friendly. Time and cost estimates are accurate. Everyone keeps you informed. It is a good place to do business. I like everything but the 25 word minimum! cost estimates are accurate. Everyone keeps you informed. It is a good place to do business. I like everything but the 25 word minimum! More

I was in and out in a timely manner. I would have rated a 5, but once again they put a reminder sticker in my window saying to change oil when it is at 15%. That doesn't pertain to my older car. I had speci 5, but once again they put a reminder sticker in my window saying to change oil when it is at 15%. That doesn't pertain to my older car. I had specifically reminded them about that when I checked in. More