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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

November 10, 2020

Very pleased with the attention to detail Kevin provided when he was finished. He reviewed all the details of the work completed for me! I’ll be back for sure. More

by kyleighaharo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Nov 11, 2020 -

Indy Honda responded

Kyle, thank you for your kind review; we are happy to pass along your comments to the team! Thank you again for choosing Kevin, and we hope to see you again soon!

November 10, 2020

I was very displeased with my service appointment. During a 1 hour appointment I noticed 4 employees were not wearing masks while walking around and communicating with people, I also witnessed 6 other people More

by EBRINSON999
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Nov 11, 2020 -

Indy Honda responded

Hello, I regret to learn of your disappointment with your recent experience with us. As our customer, we value your feedback and would like to connect with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, David Piercefield General Manager (317) 887-0800

November 10, 2020

Good experience. Friendly and nice customer service. Love how they informed the customer about what part has to be fix and do not has to fix. I am impressed. More

by danielvancunglian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Jim Mills, Heather Schultz
Nov 11, 2020 -

Indy Honda responded

Daniel, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 09, 2020

The car was making a front end clunking noise on rough roads. Indy Honda drove the car, heard the noise, conducted an inspection and recommended replacement of several suspension components. I was surpr More

by DAVIDDINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon Landis
Nov 10, 2020 -

Indy Honda responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good service experience with us and to know that our team provided excellent customer service. We appreciate your business!

November 09, 2020

Great experience! Very nice people! I appreciate how much time they spent with us and how good of a deal they face is. Good job! More

by VALARIEBAGWELLCFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, Pamu Mand
Nov 10, 2020 -

Indy Honda responded

Thank you for the positive feedback! We are happy to know that you had a great experience with us and to know that our team was friendly. We value your business and we look forward to any future visits!

November 09, 2020

I was there for service on my 2015 Honda Fit. The service was efficient and prompt. Information on needed service was clear. Highly recommend them👌. More

by FRANCOISEDKOUADIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Heather Schultz
Nov 10, 2020 -

Indy Honda responded

Thank you for the wonderful feedback! We are delighted to know that you had a good service experience with us and to know that our team was efficient and prompt. We appreciate you recommending us and we look forward to any future visits!

November 09, 2020

I was very dissatisfied. I was told that I needed all my brakes replaced for a cost of $1100. I requested to just have rear brakes done. When I picked up the car, I was told that now the rear brakes did not More

by EAGLEFAITH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jadon, Teresa King
Nov 09, 2020 -

Indy Honda responded

Hello, I am troubled to learn of your dissatisfaction with your recent service experience that wasn't to your standards. As our customer, we take your feedback seriously and would like to connect with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, David Piercefield General Manager (317) 887-0800

November 09, 2020

Quick, friendly service!! No hassle and always pleasant experience. I had another appointment to get to that morning so they were very quick to get me checked in. More

by tbrown170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel
Nov 11, 2020 -

Indy Honda responded

Thank you for the excellent review! We are so pleased to see that your visit was timely and personable. If we can do anything else for you, please be sure to let us know.

November 08, 2020

I had an issue after oil change. Brought the car back in and the issue was fixed. I was not charged a fee for the additional work and the work was done in a timely manner. More

by jdever20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon Landis
Nov 08, 2020 -

Indy Honda responded

That's great to see! We appreciate your kind words and will be sure to share them with our Service team. If there is anything else you or your vehicle need, please be sure to let us know.

November 07, 2020

Very knowledgeable people and very helpful every single time. I would definitely recommend this service department over any other. Great process even through this pandemic. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Nov 08, 2020 -

Indy Honda responded

Ryan, we're honored to see such an incredible recommendation from you. We strive to provide an exceptional experience to valued guests such as yourself, and we're thrilled to know the Service Department exceeded your expectations. Until next time!

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