Indy Honda

I had a wonderful experience. It was a pleasure working I had a wonderful experience. It was a pleasure working with Nicolas Ferraro. He was efficient and knowledgeable. I had a wonderful experience. It was a pleasure working with Nicolas Ferraro. He was efficient and knowledgeable. More

I am from out of town but was overdue for an oil change. I was able to schedule an appointment on short notice and they got me in and out quickly. I was able to schedule an appointment on short notice and they got me in and out quickly. More

We have gone to their service department for years. This time we had to tow our car in as it would not start. It took 3 days for them to connect us with the car- no return phone calls. No one communicated time we had to tow our car in as it would not start. It took 3 days for them to connect us with the car- no return phone calls. No one communicated within the service department. Once the connection made, the mechanic took 2 more days to get back to us. Every time WE called, no one knew what was going on with the car and HAD to get back to us. THEN the mechanic working on our car went on vacation and no one picked up the work on it!?!? It sat again until we called and complained. The second mechanic called to ask if we wanted new or after market parts. We returned his call within an hour. NO ONE GAVE HIM THE INFO!!! It sat for another day until WE CALLED IN AGAIN. Upon confronting the service manager- nothing but excuses. NO apologies for poor customer service!!! Will not be going back!!! More

Professional in every way! Gave me an estimated pick up time - and it was accurate. time - and it was accurate. More

No complaints. I am always treated with courtesy and respect and service people are always polite and efficient. respect and service people are always polite and efficient. More

Hey were great with service very customer friendly. Very helpful in getting car fixed great environment helpful in getting car fixed great environment More

Everyone from sales to service were professional and very pleasant to work with! Kevin in service is especially helpful. pleasant to work with! Kevin in service is especially helpful. More

They squeezed my repair in on the next day when Avon was booked up. It was a longer drive to the south side, but I needed to get the work done before my daughter went back to New Orleans. Indy Honda came booked up. It was a longer drive to the south side, but I needed to get the work done before my daughter went back to New Orleans. Indy Honda came through for me. More

My service advisor, Nicholas Goodrich, was extremely helpful, and he went above and beyond in correcting a problem. I have always appreciated the great customer care I have received at Indy Honda. helpful, and he went above and beyond in correcting a problem. I have always appreciated the great customer care I have received at Indy Honda. More

Service was the usual efficiency and quickness but there is always room for improvement that can only be identified by management. is always room for improvement that can only be identified by management. More