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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

September 05, 2022

This dealership knows how to do mandatory add-ons to scam the buyer. I would not recommend this dealership to anyone! More

by CBOYCE2280
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bailey Alexander, David Piercefield-poor rating
Sep 06, 2022 -

Indy Honda responded

Your feedback is important to us here at Indy Honda and I would appreciate the opportunity to speak with you to address the review you have shared. Please contact me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800

September 03, 2022

By far the best buying experience I have ever had! Scott and the team are simply amazing. Zero pressure and went out there way to make sure everything went smoothly. Definitely recommend them to famil More

by JUSTINR_MCKAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Sep 04, 2022 -

Indy Honda responded

Hello Justin, we are glad to learn that you had the best buying experience with our Sales Team. Here at Indy Honda, we strive to make it a smooth process. Thank you for your recommendation and your business.

August 29, 2022

Vehicle not cleaned at all: lots of dog hair and old French fries, lint and interior windows not clean. The Ziebart protection package doesn't appear to have been applied, but I did get that new car sme More

by THOLLOW890
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Loughlin, Chance Aubrey, Brandon Kidd, Malcom Fincher
Aug 31, 2022 -

Indy Honda responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your sales experience. Indy Honda always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below?  David Piercefield General Manager (317) 887-0800Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our team did not meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

More
Aug 31, 2022 -

THOLLOW890 responded

Thank you for follow-up on this matter. I left a message and phone number to reach me. {317-696-3390}

August 28, 2022

Excellent, profesional, quality, respectful, helpful and satisfying attention. Described all about the car I was looking for. More

by MERENGUE882012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, Justin Schoettle
Aug 29, 2022 -

Indy Honda responded

Thank you so much for choosing Indy Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 27, 2022

We were treated nicely by the group. Don't quite agree on a used car to have the added Ziebart and Lo-jack security added to my final cost. This was not an option, mandatory to the consu More

by PEGGYWAT1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Pete Balderas, Lamont Hawthorne
Aug 29, 2022 -

Indy Honda responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Indy Honda! Please contact us if you have further questions.

August 27, 2022

Parts came in on time. Service was excellent. The repair was done professionally. I would recommend your service cento my friends More

by JAMESPFUHRMAN
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 29, 2022 -

Indy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

August 26, 2022

Service dept tried to sell me services I did not need. Lost my faith in you as a service center. More

by BGSANDERS2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Sep 01, 2022 -

Indy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.

More
August 26, 2022

Repair was covered by warranty and completed within estimated time frame. Service tech was friendly and professional. More

by ILHACKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gepke
Aug 29, 2022 -

Indy Honda responded

Thank you for choosing Indy Honda. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!

August 25, 2022

Best experience ever, super helpful, friendly and fun, Made the whole process easier with the help we received. More

by WRENNYLYNN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Chance Aubrey, Brandon Kidd, Malcom Fincher, Jerrod Hurst, Lyndsay Strasser, Nick Goodrich, Jami Phillippe, Heath Grepke, Brianna Modugno
Aug 25, 2022 -

Indy Honda responded

Hello Wrenn, we are so glad to provide you the best experience ever and to be super helpful to you here at Indy Honda. Thank you for this remarkable review.

August 25, 2022

Communication isn’t very good. I’ve left messages for multiple service reps and my calls have not been returned. The last time I was there for a oil change and tire rotation, they More

by ISAACLAIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Sep 01, 2022 -

Indy Honda responded

Hello! Your feedback is important to us here at Indy Honda and I would appreciate the opportunity to speak with you to address your recent service visit and our communication. Please reach out to me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you.

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