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Ideal Hyundai Buick GMC
Frederick, MD
1,732 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,732 reviews
Verified Customer
January 21, 2025
Roy Hassan was a dream to work with. He gave me all of the space I could have ever needed to inspect the vehicle I was interested in. He provided all of the vehicle history reports & ser He gave me all of the space I could have ever needed to inspect the vehicle I was interested in. He provided all of the vehicle history reports & service records before I even had the chance to ask. The dealership was even able to have the technician who inspected the vehicle for the state speak with me and address all of my questions. Roy's extensive history with car sales ensured that all of my needs were met. The sales management and GM were all kind & willing to negotiate. The GM of the store took his time to have a genuine conversation with me before Roy & I started the sales process. You don't find this kind of treatment elsewhere. This dealership is ready to do business & make a deal for you.. After all this greatness - they offered me a ride all the way back to my home to drop off my other vehicle & back to the dealer to pick up my truck. Incredible. Please take the time to give them a visit if they ever have a vehicle that could be right for you. Truly an ideal experience. More
by Noah
January 17, 2025
It’s the Second time I had a car service at this dealership. They know what they are doing, very responsible cost and and get things done on a good time frame dealership. They know what they are doing, very responsible cost and and get things done on a good time frame More
by JKline86
Employees Worked With
January 17, 2025
Outstanding customer service & purchase experience. Highly recommend. Integrated team approach. No pressure sales. Thank you Highly recommend. Integrated team approach. No pressure sales. Thank you More
by michelle.bills
January 15, 2025
Very quick process! Staff was friendly and knowledgeable. Highly recommend this team for your next vehicle purchase! Staff was friendly and knowledgeable. Highly recommend this team for your next vehicle purchase! More
by jenny.ahalt
January 13, 2025
Ceidrick was phenomenal. Best sales rep we’ve ever dealt with. However, not pleased with the management for finance department as we were given different fees in the back end Best sales rep we’ve ever dealt with. However, not pleased with the management for finance department as we were given different fees in the back end. Colossal disappointment in that regard. More
by cksv7
Employees Worked With
Other Employees :
Didn’t know the name of the manager. I don’t believe he told us his name.
January 10, 2025
Ideal has EXCELLENT customer service, transparency and great pricing. Abhi, Dom and Chris are great! great pricing. Abhi, Dom and Chris are great! More
by 3 Rs
January 10, 2025
They did great work made sure we got the truck we needed. Thank you Abhimanyu Mishra Thank you Abhimanyu Mishra More
by Zacherygrams
Employees Worked With
January 08, 2025
This is the way I like to buy vehicles just pick them out ask for the best deal and come back and sign the paperwork. Gary is exactly the kind of salesman that I want to deal with. I will be back for the nex ask for the best deal and come back and sign the paperwork. Gary is exactly the kind of salesman that I want to deal with. I will be back for the next purchase. More
by SGRANT2
January 08, 2025
Great experience, friendly and flexiable. Thank you for such a great buying experience. Highly recommend. Thank you for such a great buying experience. Highly recommend. More
by jsantana2081
Employees Worked With
