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Ideal Hyundai Buick GMC
Frederick, MD
1,955 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,955 reviews
December 09, 2025
Buying a car has always been a chore, but this was hands-down the most low-pressure experience I've ever had—and I've been buying cars for decades. Jadon is an outstanding sales representative who gen hands-down the most low-pressure experience I've ever had—and I've been buying cars for decades. Jadon is an outstanding sales representative who genuinely prioritizes the customer's best interests from start to finish. I couldn't be happier with the outcome and the service. More
by jturner
December 07, 2025
The whole experience was pleasant and enjoyable, no one made me feel pressured or uncomfortable. I would definitely recommend ideal dealership made me feel pressured or uncomfortable. I would definitely recommend ideal dealership More
by Robert
December 07, 2025
We had great service and helpful staff. We had a good experience there. Thanks to all for the help. We had a good experience there. Thanks to all for the help. More
by lizzie.nathan
Verified CustomerDecember 06, 2025
always a great experience with Roy, we've bought cars from him for many years from him for many years More
by pbarto1616
December 05, 2025
Ideal Hyundai was a pleasure to work with. They made the process easy for me from start to finish, and Julian was fantastic despite being relatively new. He went above and beyond in his custom They made the process easy for me from start to finish, and Julian was fantastic despite being relatively new. He went above and beyond in his customer service. More
by allieshellaway
December 05, 2025
They took the time to listen to my needs and to work with me to have them taken care of. Very nice people me to have them taken care of. Very nice people More
by Maria
Employees Worked With
Other Employees :
The phone receptionist (don’t know her name; she was very helpful too
December 05, 2025
I visited several dealerships, but the level of service here stood out immediately. My salesperson Kevin Castillo listened to what I needed instead of trying to upsell me. walked me through the features, here stood out immediately. My salesperson Kevin Castillo listened to what I needed instead of trying to upsell me. walked me through the features, took extra time during the test drive, and even helped set up my phone in the car. I drove away feeling confident and extremely satisfied. More
by Alexander C
Employees Worked With
December 02, 2025
Great people with great personalities who made it easy to communicate with.during the purchase. communicate with.during the purchase. More
by Moffettcp
November 29, 2025
All the team was great, very helpful. I bought my first car and I don’t know a lot about cars. However they took the time to explain the benefits and characteristics of each car until I g I bought my first car and I don’t know a lot about cars. However they took the time to explain the benefits and characteristics of each car until I got the best car for my needs. More
by 14.DANIELAO
Employees Worked With
November 29, 2025
Amazing service. Not pushy and very patient. Great experience. Would definitely recommend and come back for future vehicles Not pushy and very patient. Great experience. Would definitely recommend and come back for future vehicles More
by Antonio.robles07
