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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
411 Reviews

411 Reviews of INFINITI of Lynnwood - Service Center

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August 21, 2023

It was exceptional service and attention to details was above and beyond every thing exceeded my expectations. More

by ibrahimidriss53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing INFINITI of Lynnwood to assist you. We are happy that your experience during your visit exceeded expectations and we will be looking forward to seeing you next time!

August 21, 2023

My experience working with Ben and Lynnwood Infiniti was so easy—scheduling was quick and efficient and I returned to a vacuumed and washed car ready for the next 10,000 miles. More

by CHRIS.MCBRIDE10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Sep 07, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are that happy that Ben provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

August 19, 2023

Always great service at Infiniti of Lynnwood. Ben and the service department take great care. Thanks to Kai for helping reset the repair notifications. And to Kerry and Kyra More

by lsato88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Harkins, Adam Krilevich, Mauricio Monico, Ben Lutz, Kyra Russo
Sep 07, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben, Kai, Kyra and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Lynnwood!

August 17, 2023

Follow through all the way! Kyra was with me throughout the entire process keeping me informed step by step what would happen next. They were very nice to contact my insurance f More

by betty_madden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Russo
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review Betty! We are grateful for your business and happy that Kyra provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

August 15, 2023

one word two words three words four words five words six words seven words eight words More

by cedricda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for your visit with our team and for choosing INFINITI of Lynnwood!

August 15, 2023

Everyone was very professional and courteous. The waiting area was nice and my vechicle service was done faster than expected. More

by d.brodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Russo
Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your 5 star review and for choosing INFINITI of Lynnwood. We appreciate you and your business!

August 14, 2023

I love your commitment to excellent customer service! Thank you for exceeding my expectations! Trust me...That's not easily done. More

by refineme75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for allowing us to assist you and exceed your expectations! We are grateful for you and your business!

August 14, 2023

I received outstanding customer service from service advisor, Kyra and service manager, Chris. They got me in and out quickly and we’re very friendly and professional. I plan to bring all my Infinitis More

by SPJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret, Kyra Russo
Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Kyra, Chris and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Lynnwood!

August 12, 2023

Yes, I would recommend this dealership. I am tired of writing, this is silly to make customers write. More

by thomasbeck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for taking the time to write your review. We are sorry for any inconvenience this caused but please know that we are grateful for you and your business! Thank you for choosing INFINITI of Lynnwood!

August 08, 2023

Ben has been taking care of me and my 2008 infinity for several years now and I always can count on him to be honest and thorough. My car is clean when I pick it up and the customer care break room is so n More

by marilynsiecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your service visit and for taking the time to share your review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit.

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