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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.8
834 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 834 reviews

April 25, 2026

The service advisor did not disclose that they was a $250 diagnostic charge. The actenuator was failing in the rear driver's side passenger door. What diagnostics were required. I figured it out and told More

by LYN HOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Prado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

INFINITI Roseville responded

Lyn, thank you for taking the time to speak with us directly about your visit. We appreciated the chance to walk through the repair with you and explain the actuator replacement. As mentioned, while it's a small-looking component, it's an actual door motor assembly, which is reflected in the parts cost. We're glad we were able to come to a resolution together and we look forward to seeing you on May 5 to take care of your rear brakes. Thank you for giving us the opportunity to continue earning your business.

April 24, 2026

good customer service people in the front are helpful with all the questions you have !! More

by angelcuevas418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2026 -

INFINITI Roseville responded

We’re so happy to hear our team provided a great customer service! It’s wonderful to know the front team was helpful and able to answer all your questions. Thank you for choosing INFINITI Roseville!

April 23, 2026

Smooth, efficient interaction. Jairo was courteous, knowledgeable and professional. All in all, a pleasant experience! More

by ascengineer
Recommend Dealer
Yes
Employees Worked With
Jairo
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Apr 23, 2026 -

INFINITI Roseville responded

We’re so happy to hear Jairo provided a smooth and efficient experience! It’s great to know he was courteous, knowledgeable, and professional throughout your visit. We truly appreciate your trust and we look forward to seeing you again.

April 19, 2026

Professional attention to detail on a concern with the front seat. And very timely and finishing the service. More

by Jcwooton56
Recommend Dealer
Yes
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Apr 20, 2026 -

INFINITI Roseville responded

We're so happy to hear everything was handled with care and completed in a timely manner. Thank you for choosing INFINITI Roseville and we look forward to taking care of your service needs again!

April 19, 2026

Responsive and honest Miguel is helpful and makes me feel confident in continuing to return for any future needs More

by Mdbrown72
Recommend Dealer
Yes
Employees Worked With
Miguel
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Apr 20, 2026 -

INFINITI Roseville responded

Thank you for your kind words. We're so glad to hear Miguel provided responsive and honest service and helped you feel confident about returning. We truly appreciate your trust and look forward to assisting you with any future needs at INFINITI Roseville!

April 16, 2026

Nice and caring people. Great customer service and they take really good care of your car. More

by Stoddard7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Driebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadine Dillman
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Apr 16, 2026 -

INFINITI Roseville responded

We’re so glad to hear you experienced great customer service and felt well taken care of. It’s wonderful to know our team made a positive impression. Thank you for choosing INFINITI Roseville.

April 16, 2026

I had been extremely upset with Infiniti Roseville after my last service, however Jairo renewed my trust in your dealership. He provided great service and actually listened to me, unlike the last Service More

by KARIGILLERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

INFINITI Roseville responded

We truly appreciate you sharing this with us. We’re so glad Jairo was able to renew your trust and provide the attentive service you deserved. It means a lot to know he listened and helped turn your experience around. Thank you for giving us another opportunity and for choosing INFINITI of Roseville. We look forward to taking great care of you and your vehicle.

April 15, 2026

While I don't care for the service dept. manager Mike at all (he is a incredibly difficult to work with), Miguel is great and super helpful. He communicates well and keeps me updated on my v More

by ASEEBACH7
Recommend Dealer
Yes
Employees Worked With
Miquel
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Apr 16, 2026 -

INFINITI Roseville responded

We appreciate you sharing your experience with us. We’re so glad to hear that Miguel provided a helpful service and kept you well informed throughout your visit. Your feedback is important to us, and we’re always working to provide the best possible experience. Thank you for choosing INFINITI Roseville.

April 15, 2026

Warm and professional Jairo was good in communication and follow through. And the car work was great More

by Hector27
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Apr 15, 2026 -

INFINITI Roseville responded

We’re so happy to hear Jairo provided warm, professional service and kept you well informed throughout the process. It’s great to know you were pleased with the work on your vehicle. Thank you for choosing INFINITI of Roseville!

April 10, 2026

Everyone was very friendly and helpful throughout the whole process. I did have to be rescheduled with my first appointment due to 3 techs being out but Jairo took care of me with a loaner car on the ne More

by Jennygrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

INFINITI Roseville responded

Jenny, We’re so glad to hear our team was friendly and helpful throughout your experience. We also appreciate your understanding with the reschedule and are happy Jairo was able to take care of you with a loaner on your next visit. Thank you for choosing INFINITI Roseville. We look forward to seeing you again.

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