Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.5
764 Reviews
Contact Dealership

8751 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 764 reviews

May 29, 2024

I loved my sale person JP . He was perfect for helping me figure out my new vehicle. Very understanding of my budget. Also the manager was very supportive of my request . From More

by BKEISHAB1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Vock
Report | Print
Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your glowing review! We're thrilled to hear that JP and our manager provided you with such a positive and seamless experience. It's wonderful to know that JP's understanding of your budget and the team's support made the process easy for you. We're delighted that you love your new QX60! If you need anything in the future, don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing us! Best Wishes, INFINITI Of Orland Park

May 29, 2024

There are a few cosmetic blemishes on the car that need to be addressed. I'm taking the car in to be serviced this week. More

by Jacqueline.WhalumClay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Galifos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mimi Nofal, Joseph Ruiz, Sebastian Badillo
Report | Print
Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you for your review and for bringing the cosmetic blemishes to our attention. We're glad to hear that you're satisfied with your car and appreciate your patience as we address these issues. Our team is committed to ensuring that every customer has a perfect experience, and we're confident that your service appointment will go smoothly. Please don't hesitate to reach out if you have any further concerns or questions. We look forward to your updated review and to continuing to serve you in the future! Best Wishes, INFINITI Of Orland Park

May 28, 2024

JP was outstanding at his job. He is VERY informative and he makes sure you understand what he’s telling you before your big purchase. What a amazing guy! More

by timotheus_sanders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you for your glowing review! We'll be sure to pass along your compliments to JP and the rest of the team. Thank you for choosing us, and if you have any further questions or need assistance, please don't hesitate to reach out. Best Wishes, INFINITI Of Orland Park

May 28, 2024

Very knowledgeable and professional! Knew what I needed before I did. Thank you Orland Infiniti More

by sllief1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Vock, Mimi Nofal, Joseph Ruiz
Report | Print
Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or require assistance, please don't hesitate to reach out. Best Wishes, INFINITI Of Orland Park

May 26, 2024

Customer service was great and gave me great incite on my car will be returning More

by VERA.JONES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
Report | Print
Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service team and that they provided valuable insights about your car. We look forward to welcoming you back for future services. If you have any questions or need further assistance, please don't hesitate to reach out. Best Wishes, INFINITI Of Orland Park

May 26, 2024

Very efficient and effective. Timely with great accessibility. Provide completed diagnostic with plenty recourses. Superb customer services More

by Qx802019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We are delighted to hear that you found our service efficient and effective, with timely and accessible support. Providing a comprehensive diagnostic and excellent customer service is our priority, and we're thrilled to know we met your expectations. Your kind words mean a lot to us. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

May 25, 2024

Had to get my vehicle serviced. Kerrie in service was attentive and what I would call the epitome of great customer service. More

by MzGab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
Report | Print
Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Kerrie provided attentive and outstanding customer service during your recent visit. Thank you for choosing our service center. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

May 24, 2024

Great service from the time I drove up to the time I left. The service attendant was prompt, well abreast of my concerns and the waiting area was clean. More

by KME3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Vock
Report | Print
Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us. It's wonderful to know that our service attendant was attentive to your concerns and that you found our waiting area clean and comfortable. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

May 23, 2024

I recently visited the service center for a routine oil change, and the experience turned out to be exceptional, thanks to the outstanding service provided by LaToya. During the standard inspection, it was More

by OFLORES2313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya
Report | Print
May 23, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your glowing feedback! We're thrilled to hear that your recent visit to our service center for a routine oil change turned out to be exceptional, all thanks to the outstanding service provided by LaToya. It's fantastic to know that LaToya's professionalism, transparency, and courtesy made the entire process smooth and stress-free for you. We're proud to have her on our team and will be sure to pass along your kind words. We're delighted that we could provide you with a loaner vehicle to ensure your daily schedule remained uninterrupted while your car was being serviced. Your satisfaction and convenience are always our top priorities. Thank you for recommending our service center and specifically highlighting LaToya for her reliability and honesty in car maintenance. We truly value your trust and loyalty, and we look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

May 20, 2024

Great place to have your car Serviced trusted technicians great customer service more importantly, Reliable More

by TREYFLOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics are Number one
Report | Print
May 23, 2024 -

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We're thrilled to hear that you found our service to be great, with trusted technicians and excellent customer service. Reliability is very important to us, and we’re glad to know we’ve met your expectations. We appreciate your trust and look forward to continuing to provide you with top-notch service. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best Wishes, INFINITI Of Orland Park

1
...
18
19
20
...
77