INFINITI OF DENVER

The best things about this dealership for me is my service representative Clark, who always takes care of me and patiently explains things I'm not sure of. The downside is their prices. service representative Clark, who always takes care of me and patiently explains things I'm not sure of. The downside is their prices. More

Everyone is very nice there and extremely helpful. I would definitely buy another car from them I would definitely buy another car from them More

This dealership is warm and inviting. They make customers feel welcome and give an elevated experience throughout the whole process. Honestly feels like shopping in an upscale boutique. T They make customers feel welcome and give an elevated experience throughout the whole process. Honestly feels like shopping in an upscale boutique. The customer service in sales and finance is top notch. More

The best service could ask for! !! Very happy with the deal and the car. Staff makes the buying process very easy. !! Very happy with the deal and the car. Staff makes the buying process very easy. More

This is the 5th QX80 I have purchased at Infiniti of Denver. Love the vehicle, staff, and valet service. Denver. Love the vehicle, staff, and valet service. More

After multiple purchases, I can confidently say INFINITI OF DENVER does things differently—in the best way. The team is honest, efficient, and respectful of your time. Service is thorough and well explained OF DENVER does things differently—in the best way. The team is honest, efficient, and respectful of your time. Service is thorough and well explained, and the entire experience feels elevated without being over the top. The convenience of their valet service is unmatched. This is a dealership you stick with. More

I had an extremely negative experience at Infiniti of Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive, and unprofessional. Instead of explaining paperwork, he would aggressively slide documents across the table without any explanation. During the test drive, he abruptly barked directions like “right here” or “left here,” making the entire experience uncomfortable. We felt like a burden the entire time, despite being serious buyers. His behavior throughout the process was honestly sad and pathetic. After we believed everything was finalized, we were contacted and told our monthly payment would increase by $200. That immediately raised red flags and felt deceptive, so we chose to return the vehicle. That’s when things became completely unacceptable. We were told we could not return the car because our trade-in lien had already been paid off—which was NOT true. As we questioned this, their story kept changing multiple times, making it clear we were being misled. What made this experience even worse was how we were treated in person. We spent over two hours dealing with Leshun Veasley, Karen Kochkanyan, and management, who argued with us and repeatedly raised their voices. No customer should ever be yelled at—period. It is disrespectful, unprofessional, and completely unacceptable. We have rights as consumers, and being treated this way while simply trying to resolve a situation is outrageous. On top of everything, this entire situation was a complete waste of our time and energy. What should have been a straightforward process turned into a stressful and frustrating ordeal. I strongly recommend staying far away from this dealership. Between the rude behavior, constantly changing stories, and aggressive treatment, this was one of the worst customer service experiences I’ve ever had. More

Seamless recall service! Convenient home pickup/drop-off and clear communication. A truly excellent experience. Convenient home pickup/drop-off and clear communication. A truly excellent experience. More

Great walk in service, great waiting area, courteous staff, great drop off/pick up service staff, great drop off/pick up service More

Infiniti of Denver is the best, most professional, and fair dealership, featuring beautiful vehicles and quick service from Leshaun. The team is amazing, the environment comfortable, and they make car buy fair dealership, featuring beautiful vehicles and quick service from Leshaun. The team is amazing, the environment comfortable, and they make car buying enjoyable. As long as I am in Colorado, I will always choose them. The staff is fantastic, making for a truly stress-free experience. More