Hyundai of Palm Springs
Palm Springs, CA
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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What makes this dealership great is the caring and knowledgeable employees. Jena Porter is the best and most customer oriented service manager I have ever worked with. She is the face of your dealersh knowledgeable employees. Jena Porter is the best and most customer oriented service manager I have ever worked with. She is the face of your dealership. More
Love this dealership Very clean and the coffee and water grat Love that friendly employees grat Love that friendly employees More
It's a well-run, well organized, clean service department. It's well stocked with bottled water and an excellent coffee machine. It's also wonderful that they are very dog friendly. My expectation department. It's well stocked with bottled water and an excellent coffee machine. It's also wonderful that they are very dog friendly. My expectations for an oil change are 1 hour to an hour and a half, and they've met that expectation every time. More
I have been a customer here for many years. Throughout much of that time Josh in your service department has been handling my on going scheduled maintenance and services requirements. I cannot Throughout much of that time Josh in your service department has been handling my on going scheduled maintenance and services requirements. I cannot tell you enough how great Josh has been to work with. We should all be so lucky to have staff of his quality in our own organizations. More
This is my third Hyundai and the Palm Springs service department is excellent. The friendliness and communication from everyone there is refreshing. Eric (and the other service people) is always transpar department is excellent. The friendliness and communication from everyone there is refreshing. Eric (and the other service people) is always transparent with what needs to be done and is compassionate when there have been problems with solutions that have really been appreciated. More
Genesis is a great place to get your car serviced Jena is excellent at her job and can easily answer any questions you might have about your service. The entire staff is friendly and helpful. excellent at her job and can easily answer any questions you might have about your service. The entire staff is friendly and helpful. More
Work was done on my car that I did not ask for. While Josh rectified this with a $20 credit on my account for future service, he did so reluctantly. I also presented a coupon for $15 off of my oil While Josh rectified this with a $20 credit on my account for future service, he did so reluctantly. I also presented a coupon for $15 off of my oil change. In spite of that and the adjustment of $20 for the tire rotation, I still paid $61.37. I do not think the coupon was applied. Had it been, my bill would have been more in line with what I have paid in the past. When I asked Josh about this, he said that he just adjusted the cost for parts by $15. I do not believe him, it seems like smoke and mirrors. I would have expected to see a line on my bill for a coupon reduction of $15, not a blind adjustment to parts. I will not deal with him again, but I will return to this dealership for service, as I have been very pleased with them and their work dating back to 2016. I would like someone from Palm Springs Hyundai to examine my bill and explain to me why I am wrong, but I just can't see it when I examine my previous bills for an oil change and filter replacement. More




