Hyundai of La Quinta

Haggle free sale This is the best dealership. We have bought 3 cars in 4 years. Best team w/o all the games most dealerships play on pricing. This is the best dealership. We have bought 3 cars in 4 years. Best team w/o all the games most dealerships play on pricing. More

Only the BEST for me These days the term 'Customer Service' is almost extinct! Most aren't even aware of its true meaning. As a Management Agent, I understand the extreme These days the term 'Customer Service' is almost extinct! Most aren't even aware of its true meaning. As a Management Agent, I understand the extreme value of 'Customer Service' for a company - short-term AND long-term. Additionally, I know that good LISTENing skills are a MUST to take Customer Service to its maximum level (too many fall short). Too often, companies are in a rush to push their products for that almighty dollar, that they forget the humanity behind the job and the sale...not so at Hyundai of La Quinta (HoLQ) - especially Yvonne W. It took me over 3 months (and contact with 6 different car manufacturers - Foreign and American) to make my final decision - though I would not recommend that for everyone =) I had special needs that I had to address, and in the end, it was obvious that HoLQ was perfect my options and needs. Over the 3 months, HoLQ / Yvonne stayed in contact with me, and never pushed - was 'always there' for me and my many questions. When I was finally ready, and after several on-line and over-the-phone chats (MY issues, not theirs), I finally made my way to the dealership. I was greeted in a friendly and professional manner by everyone from the moment I arrived on property, and I did not feel as if it were a 'vulture fest' at any time. [As a side note: it was good to see smiles on so many faces - it was obvious that they enjoyed their work and the company they work for. Wonder if other companies know how important this is for a business's reputation??] Yvonne was extremely patient with me over the 3 hours I spent at the dealership (even though it went a little beyond her time to go home). I was given several options, which surprised me, as under my certain circumstances I thought that I would have been given only a very limited amount (if any at all). The Finance Department and Manager did not, at any time, try the 'hard sell' and were very kind and respectful (a BIG issue in my book). I did not, at any time, feel as though I was being rushed or forced nor that I was just 'another sale' - true humanity! Ultimately, I drove home with a brand new vehicle, all within MY particular needs and requirements. I, of course, got the best warranty ever (believe me, I have done my research, and it IS the best)! =) As my drive from the dealership to home was almost 2 hours, they made sure I had a full tank of gas, the tires were all checked and filled, and the entire car was checked and serviced (engine, interior, exterior, etc) - though I must admit, I noticed this was a standard procedure (a GREAT one I may add) that they provide to each and every person that purchased a vehicle from their lot (YES I 'saw' a lot the entire time I was there!). The follow-up, and the Thank You's, have been awesome but not over-done! Its nice to feel that one is appreciated - big or small. I felt very much welcome and appreciated just for being ME, and that is rare these days. I would HIGHLY recommend Hyundai of La Quinta (and Yvonne) to anyone who wants the best experience EVER (and of course a great vehicle and the BEST warranty ever) - be they interested in a new OR per-owned vehicle. Thank you Hyundai of La Quinta. Thank you Yvonne, I can't say how very important it was to me that someone LISTEN to me and my needs - and you did just that. Additionally, I totally appreciate the respect that all at the dealership showed to me. More

Changed my view of Hyundai After researching and shopping around for a luxury sedan it was unbelievable to my family that we picked the Hyundai Genisis. We were on the fence of After researching and shopping around for a luxury sedan it was unbelievable to my family that we picked the Hyundai Genisis. We were on the fence of picking a MB or BMW, but after a quick glance at the Genisis, that glance became the choice. Not only did the car impress me, but our internet sales person Doug bent over backwards to make the whole car buying process painless and fast. More

Delivered on Every Level With A Smile Great car buying experience, no smoke and mirrors Ian McHenry was amazing. Finance was great and they meet my criteria and my budget requirements. Hig Great car buying experience, no smoke and mirrors Ian McHenry was amazing. Finance was great and they meet my criteria and my budget requirements. Highly recommend you check this dealership out! More

LOVE THE NO HAGGLE PURCHASE Told my sales man from start that I basically just wanted to swap keys and that is pretty much what we did. I traded from a 2013 Elantra to a 2016 El Told my sales man from start that I basically just wanted to swap keys and that is pretty much what we did. I traded from a 2013 Elantra to a 2016 Elantra they have made so many great improvements. I love my new car. thank you More

No Pressure Buying Everyone is so friendly and I did not feel pressured into buying. The whole experience was great and Martin, my salesman, really spent time listening Everyone is so friendly and I did not feel pressured into buying. The whole experience was great and Martin, my salesman, really spent time listening to what I was looking for. More

Happpy My sales person Jeff, General Manager Bobby, and Finance Phred were all terrific I don't need 25 words to describe how satisfied I am with my experien My sales person Jeff, General Manager Bobby, and Finance Phred were all terrific I don't need 25 words to describe how satisfied I am with my experience. More

exelent Just excellent sales person friendly and professional knows the product and the most important respectful. I felt comfortable talking to the salesman Just excellent sales person friendly and professional knows the product and the most important respectful. I felt comfortable talking to the salesman. He listened to all of our desires. More

Best experience Horsey, Robert, Bobby and Sarah all made the buying experience easy, gentle and fulfilling. There was no pressure, the follow up was pleasant and time Horsey, Robert, Bobby and Sarah all made the buying experience easy, gentle and fulfilling. There was no pressure, the follow up was pleasant and timely. Overall a great experience. Trade In value on my BMW Was MORE THAN FAIR and the end result was anew Azera for me for exactly what I wanted to pay. Thanks all More

Happy Owner Great Customer Service. I'm very happy with my new car purchase. I didn't feel pressured at all. I shopped and hit what I wanted. Thank you Hyundai of Great Customer Service. I'm very happy with my new car purchase. I didn't feel pressured at all. I shopped and hit what I wanted. Thank you Hyundai of La Quinta More