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Hudson Toyota
Jersey City, NJ
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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612 Reviews of Hudson Toyota
February 09, 2013
I bought a Toyota Sequia 10 years ago from Hudson Toyota, and knew wanted to go back when I was ready to trade in my car. I purchased a Toyota Highlander from Mario. He was knowledgeable about the car and wa and knew wanted to go back when I was ready to trade in my car. I purchased a Toyota Highlander from Mario. He was knowledgeable about the car and was pleasant to deal with. He even followed up to see if I had any questions about my vehicle. Warren Lustig was also a pleasure to work with. They were both helpful and dealing with Hudson Toyota was a wonderful experience More
by LyndaPerel
Employees Worked With
Mario Diogo & Warren Lustig
January 22, 2013
Too bad there no such rating option as "pathetic", "deceptive" or "horrific". "Very bad" is no where close to my experience of deccption that I experienced. Was promised that if I refer "pathetic", "deceptive" or "horrific". "Very bad" is no where close to my experience of deccption that I experienced. Was promised that if I referred a new customer who actually buys a new vehicle, that I would have a $100 award. Indeed I travelled from south Jersey to bring a friend (though the friend lives in Jersey City). She bought a 2012 Rav 4. Since July I have been asking for this $100 from Tayo and have been given more than sufficient run-around. I gave my Driving Licence the same day my friend purchased the Rav 4, waited till Nov. Contacted Tayo again in Nov, and severally in December. He asked me to fax over my Driving licence again. I did. He claimed it wasn't clear. I scanned and emailed it with the email address he provided me with. Still he claimed it wasn't clear enough. $100 may be too small, and I know I have invested time worth 10 times that amount, but I am making these last effort to confirm that this is the level of integrity of Hudson Toyota. Or to be proven otherwise. So far, the experience is not "Very bad" but "HORRIFIC, at least seems "DECEPTIVE". I have also made phone calls and left messages to the lady that takes care of "customers' satsifaction. I did not get any phone call back. So far, I have not seen anything to show me that this practice is not endemic. More
by mezeatu
Employees Worked With
Tayo
January 08, 2013
Cesar A Ronquillo excellent salesman he had so much Cesar A Ronquillo excellent salesman he had so much patience and took the time Of explaining my monthly payments different ways. He really made my Cesar A Ronquillo excellent salesman he had so much patience and took the time Of explaining my monthly payments different ways. He really made my payments to fit my budget. I say Thank you to Hudson Toyota and Cesar A Ronquillo More
by sampsca
Employees Worked With
Cesar A Ronquillo
December 29, 2012
I brought my Prius for maintenance on Friday. Even though I was late for my appointment, Edwar patiently listened to my litany of lists of check points, and went over each one of them, one at a time, though I was late for my appointment, Edwar patiently listened to my litany of lists of check points, and went over each one of them, one at a time, personally instructing the assistants and mechanics. He quickly became aware of my love for my Prius. Throughout the afternoon, he kept me posted of the progress on my vehicle. And upon paying, he ensured that I qualified for the most vis-á-vis discounts. I had seen him on the sales floor before; he's personally and, indeed, realizes --like top mngr. Jake-- that they are not just in the automobile business but, rather, in people business, thus, each client is part of that people to be served. I highly recommend Edwar @ Hudson Toyota. More
by ralum
Employees Worked With
Edwar Guzman
December 29, 2012
Simply put, great customer service, Would highly recomend him to family and friends. He took the time to show me several vehicles, explained the difference and actually helped me make my choice. recomend him to family and friends. He took the time to show me several vehicles, explained the difference and actually helped me make my choice. Was very attentive. Thanks Mario More
by esibaby1
Employees Worked With
Mario Diogo
December 17, 2012
When I first purchased my Certified 2010 Camry from your dealership I was very upset and dissatisfied because it had problems. It was missing the master key, also missing was the CVR console box hole cover dealership I was very upset and dissatisfied because it had problems. It was missing the master key, also missing was the CVR console box hole cover and it had non-matching tires. I have had worked in dealerships for over 33 years and knew that this was totally wrong for a Certified Vehicle. The Sales Managers Tom Rivers and Bill Pirzada gave me a 'we-owe' for a master key and to add 1 tire to match the other 3 tires, I wasn't happy. The console cover I purchased myself from the Parts Department and it was installed by Edwar Guzman in the Service Department. Now the Service Department, Tony Vasquez, just informed me that they will be replacing all 4 tires for a better and safer ride. Now I am a satisfied customer. I appreciate the help that I got from the Service Department, Edwar Guzman and Tony Vasquez, totally Excellent service. Thank You & Happy Holidays!!! Vicky Georgoulis More
by Vicky.Vasiliki
Employees Worked With
Edwar Guzman, Tony Vasquez, Tom Rivers, Bill Pirzada
December 15, 2012
Tung was an awesome salesman. He carefully explained Tung was an awesome salesman. He carefully explained details about my camry and was very helpful in answering all of my questions. Really professiona Tung was an awesome salesman. He carefully explained details about my camry and was very helpful in answering all of my questions. Really professional yet down to Earth guy and it was a pleasure doing business with him. He worked really hard to get me my perfect car and I feel really great about my purchase. I look forward to buying my second car from him. More
by amohamed
Employees Worked With
Tung Nguyen
December 13, 2012
I received the better attention that I never imagine. Cesar is a really good man and salesman, and that combination make me feel so comfortable, and the solution he got for me was impress! Cesar is a really good man and salesman, and that combination make me feel so comfortable, and the solution he got for me was impress! More
by norman.pleitez
Employees Worked With
Cesar A Ronquillo, Steve
November 25, 2012
Mr Diogo was very knowledgeable and took his time to answer all questions that I had as well as to let me drive whatever models I wanted. He even stayed till almost 10pm (they closed at 9) to ensure tha answer all questions that I had as well as to let me drive whatever models I wanted. He even stayed till almost 10pm (they closed at 9) to ensure that I was all set with my purchase More
by mak0727
Employees Worked With
Mario Diogo
November 02, 2012
Mr. Diogo was very knowledgeable and patient when Mr. Diogo was very knowledgeable and patient when assisting me with the purchase of my Hummer H3. I am content and happy with the performance of this Mr. Diogo was very knowledgeable and patient when assisting me with the purchase of my Hummer H3. I am content and happy with the performance of this vehicle. I will gladly go back to see Mr. Diogo for my next future purchase. More
by paulsolano
Employees Worked With
Mario Diogo
