Howard Bentley Buick GMC
Albertville, AL
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254 Reviews of Howard Bentley Buick GMC
Just bought a 3500hd denali pain free! Great people to work with would recommend to anyone. Being able to text someone was really nice instead of stuck on phone. work with would recommend to anyone. Being able to text someone was really nice instead of stuck on phone. More
I was experiencing violent acceleration jerks and occasional stalling when the engine restarted after Start-Stop in a 2020 Buick Encore GX with a 1.3L engine and CVT. The Howard Bentley service repr occasional stalling when the engine restarted after Start-Stop in a 2020 Buick Encore GX with a 1.3L engine and CVT. The Howard Bentley service representative, Jimmy Dowdy, witnessed the behavior and worked with GM to address the problem. The process took 3 weeks. During that period, Mr. Dowdy kept us informed of the diagnosis progress. I appreciate the perseverance and dedication of Mr. Dowdy and the service team at Howard Bentley to represent the problem to GM, make associated test drive measurements, and execute a solution recommended by GM. Thus far, after one day, the drivability seems to be restored to what is expected. I have confidence that should the problem exhibit itself again that the Howard Bentley team would figure a solution. More
Friendly, best prices you can get on a new GM. I purchased a new Denali Yukon and Sierra Denali, they had the vehicles no one else has right now and at the best price. purchased a new Denali Yukon and Sierra Denali, they had the vehicles no one else has right now and at the best price. More
Everything was pleasant and as it should be. I sat down with Jake and explained what I was looking for. I showed him a truck that I was interested in which was "in transit" to another dealer. Jake worked o with Jake and explained what I was looking for. I showed him a truck that I was interested in which was "in transit" to another dealer. Jake worked out a dealer transfer and made it happen. Mary Haden in finance is a sweetheart too! Nice dealership with large inventory and great prices. The best place I know of to buy a GMC truck. More
I have nothing but praise for my experience at Howard Bentley. Jake Cranford, was my salesman. Friendly, funny , courteous and very knowledgeable about my new car. He is awesome and I would recommend J Bentley. Jake Cranford, was my salesman. Friendly, funny , courteous and very knowledgeable about my new car. He is awesome and I would recommend Jake and Howard Bentley to anyone. More
Quick and easy oil change. Have purchased many vehicles from the dealership. Good folks in every department. Everyone is professional and treat you with respect. from the dealership. Good folks in every department. Everyone is professional and treat you with respect. More
I absolutely loved the entire experience, from the time that I pulled into the parking lot to the day they called and told me that my car was ready. My car is under factory warranty and had an oil leak tha that I pulled into the parking lot to the day they called and told me that my car was ready. My car is under factory warranty and had an oil leak that involved the PCV valve and the valve cover. I took it to Donohoo Chevrolet in Fort Payne only to be told that diesels leak oil. I called and made an appointment with Howard Bentley and took it in, told them about the leak and showed them and they called me after they fixed it. Never once did they try to get out of doing the job or try to just blow my concern off like it wasn’t anything. I will never go anywhere else for anything, repair wise or even to buy a new vehicle! Thanks Howard Bentley! More
Josh Driver was the BEST sales associate I've ever worked with! Clean facility with friendly staff. Josh went out of his way to see that I was a satisfied customer!!! with! Clean facility with friendly staff. Josh went out of his way to see that I was a satisfied customer!!! More
Jake Cranford is a great salesman. Very professional and easy to work with. He goes above and beyond for his customers and you can’t get any better than that. I will definitely be recommending him to ever easy to work with. He goes above and beyond for his customers and you can’t get any better than that. I will definitely be recommending him to everyone I know that’s looking for a great vehicle. Thank you Jake and Howard Bentley for helping me get in my 2020 GMC Denali terrain More
Worked with Josh Driver to get the quality used vehicle I was looking for. He was very honest and professional..a very friendly and efficient salesman. Transaction was smooth and quick. Will definitly be a r was looking for. He was very honest and professional..a very friendly and efficient salesman. Transaction was smooth and quick. Will definitly be a return customer! More