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Howard Bentley Buick GMC

Albertville, AL

4.4
254 Reviews

4321 US Hwy 431

Albertville, AL

35950

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254 Reviews of Howard Bentley Buick GMC

August 15, 2021

Very knowledgeable, helpful and professional sales associate and finance officer. We stated what terms we needed to make the deal work for us and they made it happen. Highly recommend. More

by dhaley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Conner
Aug 18, 2021 -

Howard Bentley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Howard Bentley Buick GMC Team

August 11, 2021

It was a super easy process for someone who is buying out-of-state. I would highly recommend. Julia was fantastic to work with. They also had a great selection of Sierra trucks! More

by anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Kay
Aug 16, 2021 -

Howard Bentley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Howard Bentley Buick GMC Team

August 09, 2021

Fast service and friendly, knowledgable salesman. Highly recommended to friends and family More

by Gyess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Driver
Aug 12, 2021 -

Howard Bentley Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Howard Bentley Buick GMC Team

July 29, 2021

Everyone so attentive to customer’s needs and our salesperson so professional and polite he also made the process easy. Great Howard Bentley Buick GMC More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 03, 2021 -

Howard Bentley Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Howard Bentley Buick GMC Team

July 28, 2021

Sales staff very friendly but high up people are snooty. We are all the same no matter what title you have. Lee Cox was very helpful. More

by Sharonsask
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Cox, Taylor Conner
Aug 02, 2021 -

Howard Bentley Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Howard Bentley Buick GMC Team

Aug 04, 2021 -

Sharonsask responded

went back to have carpet cleaned and tear in seat fixed. Said tear was part of the way the seats are made???We were told that it would be washed and cleaned up and filled up with gas. they rinsed it off because there was still bugs on the windshield and at the bottom of the driver door it is streaked. sales person said it was the coating ??? I don't handle liars very good so I asked for my keys so I could leave. This experience wasn't good at all. it is like after they get your money they don't need you anymore. Would not recommend this place to anyone

July 20, 2021

I arrived a little early, they took my car right in and it was serviced and tires rotated within an hour. Waiting area was pleasant. More

by Judy.Robertson60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Conner
Jul 23, 2021 -

Howard Bentley Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Howard Bentley Buick GMC Team

June 30, 2021

Howard Bentley was terrific! Our salesman was Aaron who was very helpful and there was no pressure at all. We got a great haggle free deal. We would highly encourage others to enjoy the buying experience a More

by hazlewoodminis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Todd
Jul 06, 2021 -

Howard Bentley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Howard Bentley Buick GMC Team

June 21, 2021

I just bought a car from them. It was a wonderful experience in every aspect. Their inventory is diverse; the staff are super helpful, kind and knowledgeable plus a fancy building. More

by Milad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Samantha, Taylor Conner
Aug 16, 2021 -

Howard Bentley Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Howard Bentley Buick GMC Team

June 15, 2021

Great dealer service team! Worked with warranty company to handle my repairs quickly and get my wife’s car back to her in very acceptable time frame! More

by Ike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Lowdley, Taylor Conner
Jun 21, 2021 -

Howard Bentley Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Howard Bentley Buick GMC Team

June 13, 2021

So excited about our 2021 Terrain. Absolute best car buying experience. Awesome salesman, awesome facility awesome finance manager. We will be repeat customers. HIGHLY recommend More

by JoEllen Kirkland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Winkles
Jun 16, 2021 -

Howard Bentley Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Howard Bentley Buick GMC Team

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