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Honda of the Avenues

Jacksonville, FL

4.8
5,103 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,103 reviews

December 31, 2024

First time experience and it was great. Randy was professional and nice, easy overall process. Helped me out with one other thing and all around ama,ed by the professional coursty. More

by Anandod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Honda of the Avenues responded

Thank you for allowing our team to service your vehicle and we are glad to hear that Randy provided you a 5-Star experience.

December 31, 2024

We didn’t intend on making a purchase. We wanted to test drive a Honda Pilot but also wanted to get my timing belt replaced on my 2012 Odyssey EXL. I spoke with Service Advisor Bobby and r More

by rickcarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that John was able to help you and your spouse find a new AWD Pilot at an acceptable price! I am sure that Bobby will be excited to service your new vehicle!

December 31, 2024

Excellent service; everything was as expected. Waiting area was nice, clean and also enjoyed the amenities (i.e. water, snacks). More

by vancemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that you enjoyed the amenities and had a 5-Star experience.

December 31, 2024

What I was told to repair my vehicle was different from what he printed out. More

by smanns
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Latest service appt was 5 stars. I have been waiting all 2024 for a recall on fuel pump which I have been told will not be available to Feb-Mar 2025! More

by suhl1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our service department was able to get the fuel pump recall completed quicker then originally quoted.

December 28, 2024

Roger (the salesman) and Oral (the finance person) were great. My only complaint was with the webpage. It advertised a very low interest rate. Once we arrived, tested cars, made a selection, and agreed More

by phillipshort
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
December 28, 2024

Great Salesperson and the deal was very smooth and a good one too. Would hit from them again More

by dmoss27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Kanyuira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to provide you a great experience.

December 28, 2024

Happy with the service. Happy with the service. Happy with the service. Happy with the service. More

by mdhansen5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review of your visit.

December 27, 2024

The service I received at this location was nothing less than excellent. The staff has always been generous. More

by kfish24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to provide you with an excellent visit.

December 27, 2024

Dan was great. My mom is so weird about letting new people help her and she was so pleased with his manner and tone when speaking to her. He went over everything i More

by U690204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Honda of the Avenues responded

We are very glad to hear that Dan was able to make your mom feel comfortable during her service visit and kept her informed of the work being completed.

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