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Honda of the Avenues
Jacksonville, FL
5,258 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as:
All New Honda Models
A Wide Selection of Used Vehicles
Excellent Finance and Lease Options
Certified Service, Auto Repairs, and Honda Maintenance
Genuine Honda Parts and Honda Accessories
We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,258 reviews
July 16, 2025
Brian was great! Realistic time expectation was given up front and very communicative! Made sure I could reach him at any time. Realistic time expectation was given up front and very communicative! Made sure I could reach him at any time. More
by nicolehurley
Verified CustomerEmployees Worked With
July 16, 2025
I chose Bobby as an advisor due to my prior visit for service. He has been a great advisor both times and I will choose him if he is available the next time I’m in for service service. He has been a great advisor both times and I will choose him if he is available the next time I’m in for service More
by k_davis32
Employees Worked With
July 16, 2025
He explained a lot about how to take care of a newer car and really helped me understand it and really helped me understand it More
by tgroovy
Employees Worked With
July 15, 2025
Service was provided with no pressure for an upsale. Very professional and they finished the job in less time then expected. Very professional and they finished the job in less time then expected. More
by RMCDADE
Employees Worked With
July 14, 2025
During my two visits to the dealer, there was never any pressure out on me to make a deal. Everyone I engages with was courteous and answered all my questions. pressure out on me to make a deal. Everyone I engages with was courteous and answered all my questions. More
by tlenda44
July 13, 2025
One salesman needs training. I felt he was judging me. I asked about the Civic Si and he said it wasn’t available. I almost left the parking lot and drove back around. Luckily fo I felt he was judging me. I asked about the Civic Si and he said it wasn’t available. I almost left the parking lot and drove back around. Luckily for your business - he sold me a 2026 Civic Si that was clearly sitting in the lot. I don’t like being judged. I put $15000 cash down on a new car. More
by wshawntaylor
July 11, 2025
As an update - when I called today to speak with the Service department, Bobby claimed it was just coincidental and had nothing to do with any of their work over the last two weeks. They offered nothing Service department, Bobby claimed it was just coincidental and had nothing to do with any of their work over the last two weeks. They offered nothing to correct their own mistakes. Completely dishonest and untrustworthy. No one should ever bring their vehicle here for service. Their customer service is equally abysmal. Do not have your vehicles serviced here unless you want to pay thousands of dollars for them to leave your vehicle more broken than when you brought it in. We dropped off van for servicing because AC was not blowing at full strength. Honda said evaporator was clogged and needed to be flushed. However on day after we picked it up, it still sounded clogged and did not blow properly/cool. Ultimately, we took the van back and this time they said a dead mouse clogged the evaporator, which caused water damage underneath the carpet, ruined the blower, and caused the smell. This should have been caught the first time we dropped off the van, but I gave them a second chance. After paying another $2k to fix it properly, we went to pick up the van yesterday and the lift gate would not work. It has only been in Honda’s care for the last fourteen days yet they want another $1344 to fix what they broke. It worked properly when we dropped it off, and the van is less than 5 years old. After 16 days in their service shop over the last month, my van is still not fixed properly. And I am told that the lift gate breaking while in their care is “just a coincidence” because of a sealing issue yet somehow my car hard been in a covered garage for two weeks. Terrible experience. More
by HondaOdyssey
Employees Worked With
July 11, 2025
Very professional , great communication, timely, I had no issues and a great service experience at the dealership no issues and a great service experience at the dealership More
by JS622
Employees Worked With
July 09, 2025
Brett and AJ was very helpful, friendly and knowledgeable. I grew to trust them. Any question I may have had, they took the time to explain everything and made sure I fully understood their res knowledgeable. I grew to trust them. Any question I may have had, they took the time to explain everything and made sure I fully understood their response. If there was a question I asked and they did not know the answer, they took the time to find the answer and delivered it to me. More
by Nataniel O.
July 09, 2025
Jared Pauls Is a 5 Star, (and very patient) salesman. Goes the extra mile for you! Goes the extra mile for you! More
by ejm
