Honda of Staten Island

To all of you who had a positive experience at this dealership: You have one thing in common, you are buying a NEW car. They were very nice and polite and courteous to me as well when I first went in dealership: You have one thing in common, you are buying a NEW car. They were very nice and polite and courteous to me as well when I first went in there three years ago. They have to be to get your business!!! Wait until you have to get your car serviced though or if you leased your car, wait until your lease is up. Read down a few stories and see my experience. These people are big time crooks! This story is about our SECOND negative experience at this dealership. My father went in there and purchased an extended warranty on his vehicle. They were quick to cash his check, but not so quick to send the paperwork in. He went for service a few months later, and lo and behold. Honda had no record of any service contract. We called the sales manager who sold us the warranty. He never returned our calls and everytime we called back, conveniently he was in a meeting. After 4 to 5 days of being given the runaround we went to the dealership in person. We waited for THREE hours. My father walked into the sales manager's office, and the man's response was "Make it quick, I don't have time." Courtesy and professionalism? On what planet? We ended up getting the issue resolved outside of the dealership. More

From the time I first walked in the door to purchase an accord, I was treated very nicely by the salesman Johnny Guillett, jr. I was not pressured nor did I feel I was being tricked into something. He was accord, I was treated very nicely by the salesman Johnny Guillett, jr. I was not pressured nor did I feel I was being tricked into something. He was very informative with a great sense of humor. I felt at ease and the whole process of buying my vehicle was quite relaxed. I did buy an Accord EX-L which I felt I got a great price and a great car in all aspects. I definitely would recommend the dealership and my salesman. It was a refreshing and a welcome change to deal with a salesman of such caliber. Thank you Staten Island Honda, and thank you Johnny for making it fun to purchase a car. Sincerely, Roy More

I recently purchased a new 2008 Accord through Staten Island Honda. Due to the great help provided at the dealership, I felt it was right to write a review on how I was handled. The salesman who had help Island Honda. Due to the great help provided at the dealership, I felt it was right to write a review on how I was handled. The salesman who had helped me (Mr. George Engel) was very informative and explained several features about the car as it related to safety, economy and performance. He let me know consumers reports had chosen the Accord as it's number 1 pick. This information helped me decide to ultimately buy the vehicle. I really appreciated the assistance of (Mr Engel) and also the assistance of the finance manger, Simon. Simon explained my options for financing the car. I ultimately picked one that I was happy with. I found the process of buying my car at Staten Island Honda extremely easy and as such I have already recommended the dealership to a few friends and family members. Thank you Staten Island Honda, Jimmy Tinzellis More

I have read alot of the postings about this dealer, and in all fairness, I had a great experiance with my salesman, he was a gentleman, very imformative, and made it a pleasure to deal with his professiona in all fairness, I had a great experiance with my salesman, he was a gentleman, very imformative, and made it a pleasure to deal with his professionalism. I would definately recommend him to the rest of my family, friends, and co-workers. More

I had an excellent experiance wuth the sales person. He was very polite and knowledgeable. I wasn't ready to make a purchase at the time, but Manny took the time to explain the car to me in full detail, an was very polite and knowledgeable. I wasn't ready to make a purchase at the time, but Manny took the time to explain the car to me in full detail, and I will return to make my purchase form him soon. More

I had an excellent experiance wuth the sales person. He was very polite and knowledgeable. I wasn't ready to make a purchase at the time, but Manny took the time to explain the car to me in full detail, an was very polite and knowledgeable. I wasn't ready to make a purchase at the time, but Manny took the time to explain the car to me in full detail, and I will return to make my purchase form him soon. More

just wanted to write a short letter to notify you of the fine experience i had when buying my car at Staten Island Honda. I was searching for a Civic and with the help of the salesman I know I made the righ fine experience i had when buying my car at Staten Island Honda. I was searching for a Civic and with the help of the salesman I know I made the right choice. He took the time out to explain everything about the car. I was a little uncomfortable going to into the finance office but after meeting Simon, the process of financing was easy and not as stressful as I would have thought. My experience was great and I will be back here for my next car. More

I recently leased a used car 2006 in late August. It was agreed that the car was to be given to me for 16K and I kept inquiring for my breakdown and invoice. I never received until finally a week before its agreed that the car was to be given to me for 16K and I kept inquiring for my breakdown and invoice. I never received until finally a week before its due date, stating I owe 20K but in actualization when you do the calculations of monthly payments, its 27K. They quote one price and submit a differnet one to Honda Financial Services. They had me sign one tedious document and then used my signature and altered the breakdown which they faxed to Honda Financial Srv. I am writing b/c I want people to know the truth and take stand of this issue. for this price I could have invested in purchasing a brand new 2009 Civic...what individual would commit to a 2006 Civic for that price? NO ONE ...its clear they illegally modify documents & prices behind consumer's knowledge. I am not letting this issue go ...I will contact whomever to be heard regarding this dealership and YOU SHOULD AS WELL. More

James was more then helpful for me and my Fiancé. After getting out of a Lease with Nissan (horrible) he gave us the BEST price for my new 2008 Accord (that I LOVE!) My credit isn’t great by any means and getting out of a Lease with Nissan (horrible) he gave us the BEST price for my new 2008 Accord (that I LOVE!) My credit isn’t great by any means and he worked me through ALL the possible options I could do Btw Leasing, Financing for how long how much etc... My overall experience was EXCELLENT I couldn’t ask for anything more, they were friendly, personable and most of all Helpful!! The best part I have a car that’s great for an even BETTER Price then I could have imagined. I gave them the highest Level for rating because I can’t complain about anything, from the moment I walked in the door I was greeted with a huge SMILE and then introduced to James who was a TRUE professional. I recommend for everyone to go there it was such an easy process and made my Car buying experience a GREAT ONE !! Thank you !!!!!!!!!! More

Very dishonest and tricky dearlership! Worst car leasing experience ever! Would not recommend to anybody! If you must go there, please stay away from the salesperson Alex Siu and the finance manager Majic. experience ever! Would not recommend to anybody! If you must go there, please stay away from the salesperson Alex Siu and the finance manager Majic. They lie and trick you. Don't give them a chance to trap you! More