
Honda of Staten Island
Staten Island, NY
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741 Reviews of Honda of Staten Island
🚨 WARNING: Dishonest Dealership – Stay Far Away from Honda of Staten Island 🚨 On August 16, 2022, I purchased a 2019 Genesis G70 (VIN: KMTG44LA9KU029847, Stock #KU029847) with 14,511 miles for $36,9 Honda of Staten Island 🚨 On August 16, 2022, I purchased a 2019 Genesis G70 (VIN: KMTG44LA9KU029847, Stock #KU029847) with 14,511 miles for $36,990. The car was advertised with a clean title and a clean Carfax, with “no accidents reported.” The dealership even gave me a clean Carfax , front page clearly showing “no accident reported, Carfax guaranteed.” Fast forward almost 3 years and countless issues later, I tried selling the car — only to be told its value was far below market because of a serious accident history. When I received the real Carfax, I found the truth: 👉 The car had major damage to the front, side, rear, and roof. Not a minor accident, but a wreck that destroyed value and safety. The Carfax Honda of Staten Island gave me in 2022 had the first page altered and the middle pages removed — the exact ones showing this damage. I still have both reports, the fake one they gave me and the real one that proves the fraud. This is outright fraud. They knowingly sold me a car with a falsified Carfax, hid the real history, and passed it off as clean, a direct violation of consumer protection laws. I emailed them multiple times, zero response. No accountability, no effort to resolve. Clearly, this isn’t the first time they’ve pulled this scam. But this time, they picked the wrong person. I’ve spoken with 2 attorneys and am preparing legal action. I'll also be a filing complaint with the BBB, Honda corporate headquarters, and the District Attorney’s office to investigate. If you’re considering buying a car here, ask yourself first, Do you want to risk paying top dollar for a car that was wrecked? Do you want to be handed a fake Carfax report while they smile and shake your hand? Do you want years of headaches and a worthless resale value? If your answer is yes, then shop here. Otherwise, save yourself the nightmare and RUN from Honda of Staten Island. There are plenty of honest dealerships out there, this is absolutely not one of them. More
upon arrival service department was met by staff who were couteous.very efficient especially Jeff Pasenkoff..service was done in a timely manner. couteous.very efficient especially Jeff Pasenkoff..service was done in a timely manner. More
We just wanted to send a quick note to thank Andre Aoun for all of his help with our recent purchase of the Honda CR-V. From start to finish, he made the process smooth, stress-free, and even enjoyable! for all of his help with our recent purchase of the Honda CR-V. From start to finish, he made the process smooth, stress-free, and even enjoyable! We really appreciated his patience, knowledge, and the time he took to answer all our questions. His professionalism and friendly approach made a big difference, and we’re so happy with our car. Thanks again for everything—you were a pleasure to work with! More
The dealership is very efficient and very customer friendly. My interaction with Denise Deas was very successful. She is so knowledgeable and accommodating. friendly. My interaction with Denise Deas was very successful. She is so knowledgeable and accommodating. More
Jason Meinero at Staten Island Honda Service department is the best representative ever. He's professional, competent and most of all...honest. Thank you Jason. is the best representative ever. He's professional, competent and most of all...honest. Thank you Jason. More
My last oil change at this dealership was disappointing. My advisor, Elaine, is not there, and Mr. Torres assisted me. I arrived at 10:55 a.m., and my appointment was scheduled for 11:15 a.m. The service wa My advisor, Elaine, is not there, and Mr. Torres assisted me. I arrived at 10:55 a.m., and my appointment was scheduled for 11:15 a.m. The service was completed at 1:55 p.m., and a few recommendations were made to change my cabin and air filter. I have no problem with that, except that I changed my cabin and air filter just one month ago. This indicates that the technician who performed the check did not do so correctly. Was it an error, or was it an intentional deception of the customers? More
Was happy with the car given us when I went to look for a new car. Adam Gilani was very professional, knowledgeable and friendly. Made feel comfortable. Found me my new car in red. new car. Adam Gilani was very professional, knowledgeable and friendly. Made feel comfortable. Found me my new car in red. More
Denise Dias was professional, articulate, and well-organized. She kept me informed about the status of my vehicle without me having to ask and ensured I had everything I needed in the waiting are well-organized. She kept me informed about the status of my vehicle without me having to ask and ensured I had everything I needed in the waiting area. She’s an excellent service representative, and I wish her continued success with Honda. Andres Bermudez More