Honda of Staten Island

This was my first new car ever, a lease but still a new car. Ms Song treated me like Gold from start to finish. Outstanding!!!!! car. Ms Song treated me like Gold from start to finish. Outstanding!!!!! More

went to Staten island Honda highly recommended & was told to speak to Anthony Raucci , Mr. Raucci was extrememly courteous, friendly,helpful & knowledgeable of the auto's i was interested in .i highly r told to speak to Anthony Raucci , Mr. Raucci was extrememly courteous, friendly,helpful & knowledgeable of the auto's i was interested in .i highly recommend this dealership & Mr. Raucci to anyone that's interested in buying a Honda & wants to be treated respectfully ! More

I was so pleased with the service at Staten Island Honda that today we just leased our 3rd Honda all from Anthony Raucci. A surprise for my daughter for College Graduation and Anthony got us her favorite co that today we just leased our 3rd Honda all from Anthony Raucci. A surprise for my daughter for College Graduation and Anthony got us her favorite color and another great deal. So happy :) Anthony Raucci is the best ! I would definitely recomment SI Honda and ask for Anthony. More

Having been dealing with Staten Island Honda, Very professional, understanding and genuine service espically by our salesmen Frank Yu. Great great expierence. Leased 2 cars with him professional, understanding and genuine service espically by our salesmen Frank Yu. Great great expierence. Leased 2 cars with him More

I have given this dealership a 5 star rating. I give a 5 star rating to my sales Consultant, Steve Gallo, as well.. It was the best experience I have ever had leasing a vehicle. Steve Gallo was so helpful a star rating to my sales Consultant, Steve Gallo, as well.. It was the best experience I have ever had leasing a vehicle. Steve Gallo was so helpful and did his best to give me the most courteous and speedy service. There were no games played as I have experienced before leasing a vehicle from other places. I would recommend this dealership and Steve Gallo to anyone I knew was looking to lease or buy a vehicle. Thanks again. More

From the time we walked into the showroom and met Vladimir and Eddie until the time, I signed the contract with Raymond, it was a very pleasurable experience. Each of them were extremely personable a Vladimir and Eddie until the time, I signed the contract with Raymond, it was a very pleasurable experience. Each of them were extremely personable and took the time to answer the many questions we had. I was extremely pleased on how quickly and smoothly the process went. There were no gimmicks and no surprises. I would like to thank each of them once again for a truly pleasurable experience. I would also like to mention that I had my 87 year old mother, Helen, with me, who was equally impressed with their patience, understanding and explanations. By the time we left, it felt as if we were family! Sincerely, Elaine Nelli More

I was hesitant to lease another car from S I Honda this year, however John Gilani worked very hard and worked with me and delivered my car just a few days ago. Since I have leased many cars in the past I w year, however John Gilani worked very hard and worked with me and delivered my car just a few days ago. Since I have leased many cars in the past I was not interested spending hours in a dealership. John called me several times until the deal was made. He knew exactly what I wanted and made it happen. Both John and the general manager were gentlemen and It was a greatly appreciated. I would definitely recommend this dealership and I will be back in 3 years! More

Salesman was very pushy and conniving. Path told me one price, shook my hand and proceeded to swipe $1,000 off of my credit card. He said we were set. Then he dropped me off in the financial advisor's offi price, shook my hand and proceeded to swipe $1,000 off of my credit card. He said we were set. Then he dropped me off in the financial advisor's office) literally dropped me off into the man's office) and left. I was confused because Path told me the deal was settled. The financial advisor told me the price was going to go up over $100! On top of the fact that I was told which car I needed to take. Initially I was told I could pick from a variety of colors but then path told me (midway through the paperwork) that I had to take the one on the floor- apparently I had no choice. Needless to say it was a waste if time and a terrible experience. I did not get a car from there.. I went to Hyundai, got treated 100% better and got a car there (for a much better price). More

We had a great experience! Anthony made the process very easy and there was no stress in the car buying procedure. I would definitely recommend Anthony to my friends and family! easy and there was no stress in the car buying procedure. I would definitely recommend Anthony to my friends and family! More

I brought the certified car - 2011 Honda CRV EX Model. Price mismatch between what we discussed on the Buyer vs Final Bill. Added additional charges without our information, and now they are try to adjuse Price mismatch between what we discussed on the Buyer vs Final Bill. Added additional charges without our information, and now they are try to adjuse the amount by introducing new & new term which never discussed. Buyer Calculation (Before Finance loan request) 1. Cost of the Car 20000 2. Document Fee 395 3. CT Tax at 6.35 % 1295.08 4. Registration Fee 45 Total Amount Sale Amt (before finance calculation) 21735.08 5. Download Payment - 5000 -5000 Finance Amount - 16735.08 Total Sale with out down payment -$ 21735.08 ************************** They told your credit report not up to mark, we are planning go for Honda Finance loan (3.9%) for that you have package warranty - that will @ 2400 after bargain Agree to pay and expected final amount will be = 16735.08 + 2400 + Tax of warranty= 19287.48 (Including tax of the total with Warranty Package) But Itemization bill completely different,didn't observed while signing the final document and trusted fully and never realized will be different amount figure in final bill. *** SUPRIRSED BILL Amount Charged ***** 1. Cost of the Car 20000 2. Document Fee 395 3. Package Warranty- 2400 (Actual worth of Warranty Package Cost is 795 as per Bill - mentioned you are getting @2400 value of package ) 3. Acquisition fee 895 4. Registration Fee 45 5. Bank Fee 300 6. Tax (6.35) 1597 Total Amount Sale Amt - 25632 Down Payment -5000 Finance Amount went for loan - 20632$ It suppose to 16735.08 + 2400 + Tax of warranty= 19287.48 (Including tax of the total with Warranty Package) . Here Issue is, they charged extra $ 1344.52 and not worth of $2400 Warranty package, as per Bill it is mentioned as $ 795 is the cost of extended warranty. Tried to reach Honda Customer service phone numbers - which was mentioned in the Itemization bill not in services. Dont know how to handle this situation, Sale Manager - Shawn Kasai ( shawn.kasai@sihonda.com) and Sale Person: Amarasiughe Path ( pat.amarasiughe@sihonda.com) Not responding properly, and not trying to fix this issue. More