Honda of Staten Island

HONDA AND ANTHONY RAUCCI-A GREAT COMBINATION I RECENTLY PICKED UP MY PILOT TOURING AND THOUGHT IT WAS BETTER THAN I REMEMBERED. ANTHONY RAUCCI,THE SALESMAN WAS AWESOME.HE TAUGHT ME HOW TO USE ALL I RECENTLY PICKED UP MY PILOT TOURING AND THOUGHT IT WAS BETTER THAN I REMEMBERED. ANTHONY RAUCCI,THE SALESMAN WAS AWESOME.HE TAUGHT ME HOW TO USE ALL OF THE AMENITIES THAT CAME WITH THE VEHICLE WITH THE SKILL OF A MASTER TEACHER.HIS KINDNESS PROMOTES CUSTOMER LOYALTY AND CUSTOMER SATISFACTION.HE IS A TRUE GENTLEMAN.THANNK YOU.THANK YOU. THANK YOU. More

Unfriendly Went there for replacement tires and after waiting 1 1/2 hours, they gave me my car key broken. The fob was cracked. I noticed as soon as I put the ke Went there for replacement tires and after waiting 1 1/2 hours, they gave me my car key broken. The fob was cracked. I noticed as soon as I put the key in the ignition. The mechanic who did the work must have did it, hopefully by accident, but didn't say anything. I alerted the manager inside and he took a look at it and asked what the problem was. At the end, he gave me a new key but not once did he apologize. I was not feeling well and wanted to leave soon after I arrived. I asked what happened to my key and he said nobody dropped it or anything. I left with a bad taste in my mouth. Terrible customer service. More

I just picked up my 2014 Pilot from Honda of Staten Island and I couldn't be happier! Everything went as expected and for the first time I had a stress-free experience at a car dealer. I also should sa Island and I couldn't be happier! Everything went as expected and for the first time I had a stress-free experience at a car dealer. I also should say that I traveled from South Jersey to this dealership, a two-hour trip each way because they were offering the best deal I could find for this car. So before you sign on the dotted line with any other Honda dealer, check out what Staten Island Honda has to offer. And thank you to Angelo and my salesman Emil for taking the time to make sure everything was perfect! More

This is the 3rd car that I purchased from Honda of Staten Island and I couldn't be happier. Ellen Song is great, friendly and honest! I wouldn't buy a car from anywhere else!!! Island and I couldn't be happier. Ellen Song is great, friendly and honest! I wouldn't buy a car from anywhere else!!! More

Before i even walked through the doors of Honda of Staten Island, I was immediately greeted and asked a variety of questions to get my shopping experience going. The employee I was helped by was Frank Yu. Fr Island, I was immediately greeted and asked a variety of questions to get my shopping experience going. The employee I was helped by was Frank Yu. Frank was very helpful, friendly and a real professional. He worked with me the whole way through the sale, answered all my questions and worked with me to find the best and most suitable price for me. In the end I walked out very pleased and i highly recommend anyone looking to purchase or leasing a car to go to Honda of Staten Island. I have chosen to give these ratings because i truly feel out of all the dealerships i went to, this one was the best. More

Highly recommended, greeting was excellent with an excellent customer service. I highly recommend anyone who wants to buy a car to go to honda of Staten Island . Few words to describe is: professional excellent customer service. I highly recommend anyone who wants to buy a car to go to honda of Staten Island . Few words to describe is: professional, friendly and fast. More

Having never considered a Honda before, there is a lot to be said as I left the dealership with a new car that day. Raymund spent a considerable amount of time with me test driving the civic and going over a be said as I left the dealership with a new car that day. Raymund spent a considerable amount of time with me test driving the civic and going over all of the questions I had. He was very thorough and helped me obtain insurance, return my Ford, and obtain license plates through the DMV. I love the new car and am grateful for Raymund's service throughout the entire process. More

The salesman (David ) was very friendly and worked hard to keep me in my budget and still get a nice car. Jeff in the service department is very accommodating and runs an efficient service department. H to keep me in my budget and still get a nice car. Jeff in the service department is very accommodating and runs an efficient service department. He made sure that my car was ready on time. The used car managers Randy and Greg Samborski are two stand-up guys. They stand behind their cars and look out for the best interests of their customers. You don't really find that around these days and I'm glad to made the decision to buy from Staten island Honda. Thank You More

This dealership was recommended by my cousin who lives in Staten Island. I met with Anthony Raucci who helped me decide what car to lease. He took the time to address my concerns and questions without be Staten Island. I met with Anthony Raucci who helped me decide what car to lease. He took the time to address my concerns and questions without being too pushy. I appreciated that very much. He wanted to make sure I was satisfied with the price and performance of the car rather than making a quick sale (as I'm sure everyone has experienced before). His schedule was always flexible and he made himself available to us for whatever we needed i.e test drive, explanation of car features, fuel economy etc. I chose to lease a 2013 Honda Accord for a very reasonable price. When I left the dealership, Anthony stressed to keep in touch and let him know how things are going with my new car. He's a salesman who takes his work seriously and wants to do right by customers. I highly recommend him to anyone interested in buying/leasing a Honda. Thanks Anthony, Jimmy Sofronis More

Background: I leased a 2013 Honda Pilot Touring. Background: I leased a 2013 Honda Pilot Touring. Customer Service: Frank Yu provided good customer service. He is a listener and a performer. As a Background: I leased a 2013 Honda Pilot Touring. Customer Service: Frank Yu provided good customer service. He is a listener and a performer. As a person with a busy schedule, I had asked Frank to initiate and perform the paperwork (i.e. credit check and etc.) prior to my arrival. The purpose was to avoid the wait time I would have had to spend while all the paperwork and formalities were attended to. Frank and I agreed that I would come by their location at 6 p.m. after work. Frank performed my requests and saved me time. Additionally, Frank took the time to explain the SUV's features and instrument functionality prior to me departing the dealer site. Quality of Work: Based on Frank’s customer service performance, I felt that he provided good quality of work. He paid attention to detail. As an example, the date printed on my insurance documentation was dated the day after the sale date. He brought this to my attention and he initiated a call to my insurance company. The issue was fixed immediately. Friendliness: Frank was friendly. Overall Experience: I had a good experience dealing with Frank. He made the transaction seamless. Pricing: I had a fair price. I know what I wanted for a lease price. I would advise buyers to educate themselves to save time and headache prior to visiting any car dealer. More