Honda of Staten Island

EXCELLANT SALESMAN--- Raymund Valenzuela great experience dealing with Raymond for a 2015 honda accord lx, friendly ,very professional, great price, down to earth , NOT pushy at all, no high great experience dealing with Raymond for a 2015 honda accord lx, friendly ,very professional, great price, down to earth , NOT pushy at all, no high pressure sales pitch. would def. refer people in the future. a real pleasure, and buying a new car can be a major problem, but not here !!!! thank you very much Richard and Maricar 10/21/2015 More

Great Experince Everyone was very helpful,professional ,and kind. They helped answer our questions and concerns . Our salesmen Arkady was very helpful and caring . It Everyone was very helpful,professional ,and kind. They helped answer our questions and concerns . Our salesmen Arkady was very helpful and caring . It was an overall great experience ! More

They need the consumer not the other way around Went there last Sunday and began the paperwork to purchase a 2013 Civic. I asked the salesman Phil to run it past the finance manager on Monday and Went there last Sunday and began the paperwork to purchase a 2013 Civic. I asked the salesman Phil to run it past the finance manager on Monday and if it came in at my price range I would pick it up on Tuesday. I got a call on Monday from Phil stating it came in from finance in my price range and I could drive home with it on Tuesday- awesome right? Tuesday arrives, and I get to the dealership. Phil the salesman wants me to wait and sit with their finance manger "it'll be five minutes". 5 minutes turns into almost 2 hours with Phil the salesman giving me tours of the car that I'd already decided on buying. I finally get in to see the finance manager and the price" is is literally $120 more than what I was quoted 24 hours before so I walked out! Of course, the sales manager Greg Samborski follows me out quoting a price that's only $60 more than than what I was originally quoted. Why? Because I was lied to? Because I was walking out? Why are they playing games? I was understandably uncomfortable with the situation at that point so I told Mr.Samborski to call me on Wednesday if he wants to make the sale. Wednesday comes, no call from Mr. Samborski (of course) but he does have the on site insurance broker ( who is insuring my current vehicle) call me with quotes on the car price!!! Lmao !! Of course I was not comfortable with this.... If I like the quote am I gonna buy the car from an insurance broker ? I requested from the broker that whoever gave him those quotes give them back to him and tell him to man up and call me himself. Of course, I never received a call. These guys don't understand that they need the consumer not the other way around! I'll just go to the dealership across the street. More

Neve buy a Certified named used car Here is my updated review after 4months of buying the " Certified" used car. " I RECOMMAND NOT TO PURCHASE any kind of used car from THE STATAN Here is my updated review after 4months of buying the " Certified" used car. " I RECOMMAND NOT TO PURCHASE any kind of used car from THE STATAN ISLAND HONDA dealers. " my fellow consumers dont waste your time and money at SI HONDA because they are fraud and not legit Dealers. First of all As per Honda of America certification process -- there need to be 182 point inspection as per their process. A car cannot be certified if there is a problem with any of the parts before selling to customer like bumper with repaints, and visible scratches, bad rotors, break pads, after market parts, bad lights, bad AC condition, etc .. what ever comes under 182 point. But SI Honda did not do any such After few days of writing the previous review, with all sale team drama finally they convinced me to purchase the car as a great car. Intact i had waited many days to find a good coupe with v6 engine for many days, so couldn't wait much long so purchased the car. Where they have not provided the 182 point inspection and Honda warranty documents. The SI Honda charged me( the customer) for the certification fee in the purchase order and they didn't do changes in the car parts as per Honda 182 point inspection process before they sell that to me(customer). Current issues with my pre owned Certified : 1. With in First 2 weeks after purchasing the car, i had serious problem with front whell rotors and breaks. I immediately called them and ran to SI Honda paying "15$ toll" with 2 hours traveling in traffic to show the problem i am facing to SI Honda Dealers. "They said sorry my friend its our mistake, we will resurface the rotors of the car" and they resurfaced it, Here they made me wait for 4 hours to complete the resurface the rotors. 2. All the tires are not same brand/make, one of the tire is after market brand tire -- because of the bad tire i hear a lot of noise inside the car -- usually when dealers certify as Certified car with Honda of America, they need to be diligence to make sure all the tires are same make , and if there is any bad tire they need to replace with same brand tire before certify. 3. One of The front light is a aftermarket parts (not a honda parts). -- I got issue with the front light after few months, i been to one of the Honda Service center thinking my car is covered bumper to bumper for the first year on all the parts. the Service guys opened and said, the honda warranty doesn't cover the after mark parts present in the car. So again SI Honda didn't do changes on the car before certified. 4. AC is not working properly --- Its not cooling my car. 5. Front bumper with all scratches and repainted - should not be certified as per Honda of America certification process. 7. Front bumper popping up at front hinges when we drive on highway at 60/70 miles speed - should not be certified as per Honda of America certification process. 8. They charged me for preparing and detailing the car from inside and outside in the purchase --- but they didn't do that before handing over the car keys to me, all they did is just water cleaning from outside and vacuuming from inside. I raised a compliant/case with Honda of America about my following issues. They said "you purchased the car from the privately owned Honda Dealers, so you need to work with them and we have no control on them". But Honda of America are helping me to work with SI Honda Dealers if they can do any thing on these issues. Currently due to work reason, i couldn't go back and ask the dealers to address the issues as i am 1000 miles away from SI Honda. -------------------- Old review: Very bad attitude, no good English speaking sales person, worst behavior and sneaky people. They hided the extra charges until i sign on documents and give downpayment. When i see the actual price after all signing they tired to rob me around 3000$ extra on actual internet price. Luckily I cancelled deal with them but my money got stuck with them untill i get them. NEVER NEVER GO TO THIS DEALER. This is not SINHONDA. More

Bad dealer Bought 2 cars from them 1st time they tried to screw me over buy adding on charges after we agreed to a price, which I know a lot of dealers try to do Bought 2 cars from them 1st time they tried to screw me over buy adding on charges after we agreed to a price, which I know a lot of dealers try to do once you meet with the finance manager. But the 2nd time I bought a car from them they really screwed me over, we agreed to a price on the new a car and agreed to have have my 1st car I bought with them paid off and 2 months later I am getting calls from Honda financial that I am past due and the late payment went on my perfect credit report. Called these crooks up and they finally sent payment to Honda for my old car, but in the end I'm stuck with a negative mark in my credit report and there is nothing I can do, not only will I never deal with them again I will never by a Honda because they refused to do anything about it and was told I am responsible for not paying in time when I had no idea that I was late or liable for the old car after I entrusted the dealer to fulfill their end of the agreement. More

Thank you Darin I love my civic ! I went to Staten Island Honda and was amazed at how pleasant the staff was. The receptionist Milly was very welcoming. My salesman was Darin Perez. H I went to Staten Island Honda and was amazed at how pleasant the staff was. The receptionist Milly was very welcoming. My salesman was Darin Perez. He went above and beyond for me and was very patient. Even letting me think about deal over night without question. He made sure I got the best deal for my price range without judgement, he made sure my decision was informed and even gave me tips on getting the most from my civic, since he drives on himself. I would recommend him to anyone. Pat is also a salesman I would recommend he spoke to me both days I was there about honda vehicles and cars in general. Though dealerships can make anyone cringe.(Especially women) This process was made pleasant and simple because of the team at Staten Island Honda. Finance was quick and simple. Also Steve who takes care of insurance was honest and straightforward. More

Great Experience Just got home with my new car! I couldn't be happier with my car and service I received. Raymund is very personable and great to work with. The whole Just got home with my new car! I couldn't be happier with my car and service I received. Raymund is very personable and great to work with. The whole process was a lot easier than I expected it to be and I left happy and feeling that I got the best deal possible! More

Excellent experience This was the best car buying experience I ever had. Our salesman Mr. Murphy was very helpful and extremely accommodating. We were able to buy a car wi This was the best car buying experience I ever had. Our salesman Mr. Murphy was very helpful and extremely accommodating. We were able to buy a car without any of the usual annoying tactics that other dealerships make you go through. More

A great experience as always. This is the third accord I have purchased. the sales process was easy and fully understandable. More important, the after care in the service depart This is the third accord I have purchased. the sales process was easy and fully understandable. More important, the after care in the service department has be consistently timely, well done and courteously delivered. More

OUTSTANDING My son is 21 entering the NYPD Police academy and he wanted to buy a new car. He wanted a Honda, so we went to Honda Of Staten Island on Hylan Blvd. My son is 21 entering the NYPD Police academy and he wanted to buy a new car. He wanted a Honda, so we went to Honda Of Staten Island on Hylan Blvd. He is now a proud owner of a 2015 Honda Civic. Anthony Raucci has to be the BEST sales manager I have ever met. He was kind , caring, patient and honest I felt relaxed not stressed like I have at other dealerships. He had the answers to ALL my questions and explained everything to my son. We took car of Insurance, Keith took car of the Finance part also a great guy and we are VERY, VERY, HAPPY. Thanks again to Anthony you are the face of Phenomenal. Thank you also to Keith and Pat. More