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Honda of Staten Island
Staten Island, NY
849 Reviews
For over 40 years, Honda of Staten Island has been proudly serving Honda shoppers in New York, New Jersey and surrounding areas from our convenient Staten Island location. Honda cars offer outstanding long-term value, innovative technology, distinctive looks and character. Highly trained professionals and a dedicated management team are at the core of our dealership, and it shows in how we treat our customers. Customers will find the buying experience unsurpassed and hassle free, with the focus on getting you the vehicle that fits your lifestyle and budget. We know there are many Honda dealers and we truly thank you for choosing us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 849 reviews
May 02, 2026
Staten Island Honda has met my needs providing a good lease deal with professional and excellent personal service. They always provide me with great service. lease deal with professional and excellent personal service. They always provide me with great service. More
by Pete_bourboulis
Verified CustomerEmployees Worked With
Other Employees :
Daniel Encarnacio
April 30, 2026
On March 26th, I took my 2017 Honda Civic in to be repaired under the extended warranty for AC condenser leaks (TSB 19-091) and compressor shaft seal leaks (TSB 23-039). These defects caused my civic repaired under the extended warranty for AC condenser leaks (TSB 19-091) and compressor shaft seal leaks (TSB 23-039). These defects caused my civic to stop blowing cold air due to leaks in the condenser or compressor. I was told Staten Island Honda could not honor the warranty cause I put the wrong freon in. The last time the AC system was touched was from Staten Island Honda when it was previously fixed under the same recall a few years previously. I NEVER had the AC touched anywhere besides Staten Island Honda. Turns out the wrong Freon is a common issue with the 2017 Honda Civic’s as per a Class Action Lawsuit- not something unique to my car, even though I was falsely accused of voiding the warranty. My car was at Staten Island Honda for two weeks while we were waiting to hear from Honda Corporate if the repairs would be covered under warranty. Finally, I picked up car up so I could use it while we were waiting. I was contacted by SI Honda said the repair would be covered under the recall (this issue is clear no reason it should’ve taken 3 weeks to be covered) and to bring the Civic back on April 22nd. Shortly after dropping the car off I am contacted and told there is now a different issue with the compressor. SI Honda had my car for two weeks- and it underwent a AC diagnostic on day 1. Why are new issues now popping up? This should’ve been caught on the initial AC diagnostic that was run- while my car was sitting in the shop for two weeks. I was told I’d have to pay out of pocket and the cost would be significant. This new issue with the compressor was caused as a result of the issues with the recall and should also be covered under the warranty. I contacted Staten Island Honda and was told a part had to be ordered and it would take some time, leading me to believe it would be covered. My car has been in the shop for over three weeks total with no end in sight. This issue is straightforward. I asked if I could pickup my car while we were waiting for the part- and I was told no cause it was disassembled, just waiting for the part. On 4/29, I observed my car sitting in front of the shop- not being worked on and not taken apart. I was lied to. I could’ve been using the car while we wait for the part. This is no way to treat a loyal customer that’s been going here for service since 2008 with various Honda’s. There is no sense of urgency leaving me and my family without a car, and up in the air for over a month. It’s clear Honda doesn’t want to honor the recall/warranty. More
by ben
Employees Worked With
Honda
April 29, 2026
The service was great - Thank you! Nice communication; The service was excellent, fast waiting, Have used them before. Nice communication; The service was excellent, fast waiting, Have used them before. More
by irina.kireyeva2
April 25, 2026
Just came in for a price and did not intend to lease that day. Ray Valenzuela gave me all I asked for so I did the deal that day. day. Ray Valenzuela gave me all I asked for so I did the deal that day. More
by Bacocozza
Employees Worked With
