Honda of Sarasota - Service Center

Darin was great to work with. Explained everything and kept me updated throughout. Will surely come back again Explained everything and kept me updated throughout. Will surely come back again More

A very pleasant, thorough and professional experience. Also happy their service dept are open Sundays. Thank you.. Also happy their service dept are open Sundays. Thank you.. More

Darin was great to work with. Got my service done quickly and kept me up to date with the whole process Got my service done quickly and kept me up to date with the whole process More

Jessica was extremely nice, she got me in and out of the dealership. Excellent service from Jessica dealership. Excellent service from Jessica More

Jessica was very professional, a great communicator and extremely helpful! I enjoyed working with her and would definitely recommend her for kudos!! extremely helpful! I enjoyed working with her and would definitely recommend her for kudos!! More

My granddaughter brought the car in since she is using it. She said everything went well. it. She said everything went well. More

Our experience with Sarasota Honda was bizarre and disturbing. The only bright side was Luke. He was kind and understanding and helpful and that's where it ends. Work was done on our vehicle and I don disturbing. The only bright side was Luke. He was kind and understanding and helpful and that's where it ends. Work was done on our vehicle and I don't even know what they did. The bill shows what was done but I feel nothing different on the car. And I asked for the undercarriage of the car to be dealt with since the guard was ripped off. They didn't even remove the tape that's now still hanging down from where I had to tape it up. Was it that difficult to just take the tape off while it was up on the lift? Then, I was randomly called by someone wanting me to trade in my car for a new one. I had no intention, and still no intention of turning in my vehicle. I pile the miles on for my job and we still owe a lot on it. I had a couple of different sales reps call me and talk to me. The last one was the straw that broke the camels back. He suggested that I could get into an accident and have the car totaled so I could get rid of it or I could voluntarily surrender it. Are you kidding me? I'm not even looking to sell it! I like my car. I'm keeping it. I will NEVER come back to this store. Disgusting people you have working for you. More

Went to the dealership on Thursday looking for a red Civic. I was told it was available in a different lot and they would have it delivered to the dealership within an hour. Two hours later still no car Civic. I was told it was available in a different lot and they would have it delivered to the dealership within an hour. Two hours later still no car. I left and was advised it would be there first thing in the morning. I said I’d be basic at 10:00am. Arrived next morning, no car but “it would better by noon”. At noon, no car. They gave me a courtesy car and said they would drive my new car to my house later that day. Courtesy car had less than 1/4 tank of gas. 6:00pm I called and the car was there but needed tinting. The one person who does tinting wouldn’t be in until Monday. Car delivered after 4:00pm on Monday. I like the car. It was the way I was constantly misled and not treated as a valued customer that made for a poor car buying experience More

Darin is always very courteous and professional. He gets us in and out in a timely manner He gets us in and out in a timely manner More

Scheduling was easy. Lisa was friendly, professional and proficient. Work was done within the promised time frame. Desiree was a little pushy but just doing her job. Lisa was friendly, professional and proficient. Work was done within the promised time frame. Desiree was a little pushy but just doing her job. More