Honda of Santa Maria

I took our 2018 Honda CRV in for a regular service at Santa Maria Honda. Upon completion of the service, I drove the car home and decided to look under the hood to ascertain if everything that was told m Santa Maria Honda. Upon completion of the service, I drove the car home and decided to look under the hood to ascertain if everything that was told me per their inspection sheet had been accomplished. I opened the hood and immediately saw the windshield reservoir cap was left open. I checked the reservoir and it had not been filled. It was half empty. I then checked the air filter and cabin filter and both were extremely dirty. I had asked for the tires to be rotated and per the service agreement the brakes would also be checked. The brakes had not been checked which left doubt as to whether or not the tires had been rotated. I took the Honda back to the dealership and spoke with the service manager. The service manager listened, but could have cared less as to my findings. I advised him I was going to leave the two filters as evidence so that he could show them to the technician. He advised me to take the two filters as he did not need them. I told him I was not going to take the two filters but leave them there as I said as evidence. He said he did not want them on his desk, and that I was to take them with me. I told him that if I took the two boxes, I would not ever bring back my Honda for a service or any type of work. He looked at me, said nothing and I left with the understanding that he thought it more important not to dispose of two filters on his desk but to lose a customer. This is our third Honda, and with that being said, I will never go back to the Honda dealership for service or buy a Honda again. More

Warm environment, helpful advisors made my experience great, I’d recommend a dealership for genuine parts great, I’d recommend a dealership for genuine parts More

Jesus in the service department is amazing and so helpful! Always keeping me updated on my vehicle and answering any questions I may have. helpful! Always keeping me updated on my vehicle and answering any questions I may have. More

Scam artist you will get xxxxed miss diagnosed and left me with a box of parts me with a box of parts More

Tienen muy buen servicio, sólo me gustaría que prestaran más atención en el cuidado de sus carros en mantenerlos más nítidos en la pintura y la limpieza. más atención en el cuidado de sus carros en mantenerlos más nítidos en la pintura y la limpieza. More

Excellent service I highly recommend this location great and the staff are very polite . I will come here again for service. and the staff are very polite . I will come here again for service. More

They took excellent care of me through my visit for service. From creative financing to rides back and forth. When I picked up the car, it actually needed more unexpected service, so that was taken car service. From creative financing to rides back and forth. When I picked up the car, it actually needed more unexpected service, so that was taken care of quickly so I could get back to work. More

Need an oil change. Jesus checked me in as soon as I arrived. Text me when my can was ready I was impressed with his professionalism. Jesus checked me in as soon as I arrived. Text me when my can was ready I was impressed with his professionalism. More