Honda of Santa Maria

Not so Helpful. Went to dealer on 5/28/21 to view, drive, purchase 2021 CRV Hybrid EX-L. Made appt, was assured car was there. Drove 4 hrs. Greeted with: Sorry, mistake, we don't have the car, don't know if purchase 2021 CRV Hybrid EX-L. Made appt, was assured car was there. Drove 4 hrs. Greeted with: Sorry, mistake, we don't have the car, don't know if they will get the car, and if they did, there would be a +$3,000 "market adjustment" to price (above what I was quoted). All I got regarding the market adjustment was, "that's the way we do business", Definitely not professional nor a "Helpful Honda Dealer". Stay away. More

Be very wary of this dealer, especially the finance department. I was sold a CPO car that was damaged, then repaired by the owner, which they stayed “we can sell a certified pre owned car that’s been d department. I was sold a CPO car that was damaged, then repaired by the owner, which they stayed “we can sell a certified pre owned car that’s been damaged” like what? Why pay a premium price for a damaged car? I was able to return it, but I wasn’t able to get my car back, the manager said I needed to pick something and that they didn’t have all day. So I finally chose a 21 Honda Civic sport, which was around the same price as the CPO I returned. Well my interest rate on the CPO was 10%, perfect for me, with the brand new car, it jumped up to 14%, even with money down. When I asked the finance manager why that happened, he said “new cars have higher interest rates”. Feeling uneasy I still was unable to leave the dealership with my car, they were bullying me into buying something. Come to find out I could have had the civic ex, for the same amount per month. Too much shady business here. When I contacted Honda corporate, they said that my interest rate should not have changed and they were logging a formal complaint and investigation into why it happened to me. So before making ANY deal here, ask the questions, don’t be blind sided by things like I was. I wasn’t able to walk away, they forced me to find something and buy it. I can’t believe they are allowed to do this. Still waiting on them to amend my contract to show the original 10% finance fees and I won’t be answering their calls until that has been fixed. More

I had the skin of my passenger seat replaced and Emmanuel and his staff did such an excellent job. To top it off they detailed the interior and exterior. It smells like brand new. My oil was changed and tire and his staff did such an excellent job. To top it off they detailed the interior and exterior. It smells like brand new. My oil was changed and tires rotated. It was been such a pleasure working with them on my problem. They loaned me a car to use. I can't thank them enough. Terry M More

Great experience with a great staff. It was quick and easy. They have a very clean waiting area that provides charging stations, TVs, and even a play area for the kids. I will continue to service my vehi easy. They have a very clean waiting area that provides charging stations, TVs, and even a play area for the kids. I will continue to service my vehicle with Honda of Santa Maria. More

Very good service! Very good price! I called two days before and they set the appointment right at the time, I wanted. You can give before and they set the appointment right at the time, I wanted. You can give More

They make you feel like "Family" Unbelievable Service. Have been to other Honda Dealerships in the general area and never treated like I am treated when I roll into Honda Of Santa Ma Unbelievable Service. Have been to other Honda Dealerships in the general area and never treated like I am treated when I roll into Honda Of Santa Maria. All staff is top notch and very personable. From Service to the Showroom to Sales...not a better group of people. Thanks!! More

Received fast prompt and courteous service when I brought in my 2006!Element for service. Daniel Callahan provided excellent service and I appreciated his effort in getting my vehicle in and out in a timely in my 2006!Element for service. Daniel Callahan provided excellent service and I appreciated his effort in getting my vehicle in and out in a timely manner. More

great all service was completed on time and complete, the service dept was friendly and accommodating, always have great service at this dealership. thank y all service was completed on time and complete, the service dept was friendly and accommodating, always have great service at this dealership. thank you again More

Great customer service in both sales and service departments Excellent service on my Honda cr-v. Completed in a timely manor. We also decided to purchase a new vehicle and the sales staff we worked with were ver Excellent service on my Honda cr-v. Completed in a timely manor. We also decided to purchase a new vehicle and the sales staff we worked with were very knowledgeable. More

Rome is sales did an excellent job, professional and prompt. I would highly recommend home. The after care has also been phenomenal service going above and beyond. Thanks Rome, keep up the outstanding w prompt. I would highly recommend home. The after care has also been phenomenal service going above and beyond. Thanks Rome, keep up the outstanding work! More