Honda of Owings Mills

Best customer service experience As soon as I stepped into the Honda dealership It felt like family. Mr Quante Parrish was walm, courteous and very polite. He made me feel welcome and As soon as I stepped into the Honda dealership It felt like family. Mr Quante Parrish was walm, courteous and very polite. He made me feel welcome and made the the whole process interesting and experience worthwhile. He is the best sales person ever. More

Accord Wonderful experience from beginning to end! Would definitely recommend Honda of Owings Mills and salesman Melvin Ross! In and out in less than two ho Wonderful experience from beginning to end! Would definitely recommend Honda of Owings Mills and salesman Melvin Ross! In and out in less than two hours and got exactly what we wanted! More

Good times Just bought my second Honda (in 5 years) from this dealership. Good experience overall. People answer the phone, answer questions, will follow up with Just bought my second Honda (in 5 years) from this dealership. Good experience overall. People answer the phone, answer questions, will follow up with you, and will greet you at the door. Test driving cars is not a problem. Bought my second car from them this past week and I'm pretty happy with the price. More

Mark "Honda"kofsky Comes Through...Again! After not buying a new Honda product in nearly 15 years, Mark stepped in like I had bought one every year since. This was the second deal in a month After not buying a new Honda product in nearly 15 years, Mark stepped in like I had bought one every year since. This was the second deal in a month that was orchestrated through Mark...two CR-Vs in a month. He makes the entire process pain free and easy. Lane, as well, cuts through the painful process of financing and makes well thought out suggestions. While they are in business to make money, they won't let you waste your money on things you don't need. I would suggest these guys to anyone who asks. More

Great service! Mr. Lane and Ms. Shirley helped me to get my first car. They were really helpful and very friendly. Ms. Shirley stayed with me until my car is ready e Mr. Lane and Ms. Shirley helped me to get my first car. They were really helpful and very friendly. Ms. Shirley stayed with me until my car is ready even if it is almost closing time. More

Not the same as Northwest Honda :-( We've purchased 3 cars from Northwest Honda and each time was great except the last. Our most recent purchase was after the owners changed and it beca We've purchased 3 cars from Northwest Honda and each time was great except the last. Our most recent purchase was after the owners changed and it became Honda of Owings Mills. Our salesman Marques was great but we had a very poor financing experience (not Marques's fault at all). We came in already approved by our own bank, but were still bugged by the finance dept to get a loan someplace else. The rate was great so we did, but it took almost a month for the dealer to payoff our old car. And the dealer called us back for a copy of our ID for the new bank. Not sure what the rest of the delay was but we had to make another car payment on a car we no longer owned because for some reason it took forever to finalize our paperwork with the bank. Finally, just before a second car payment was due, our old car was paid off by Honda of Owings Mills. They apologized and said the person responsible for the delay is no longer with them. I LOVE the service dept and Ms. Cindy always makes me feel comfortable, explains everything and makes me feel like I'm in good hands, so I'll be back for service. Not sure about purchasing again. More

Excellent service I have known Mark for years My family and friends had purchased more than 50 cars from Mark I will refer anyone who wants to buy Honda to him Neve I have known Mark for years My family and friends had purchased more than 50 cars from Mark I will refer anyone who wants to buy Honda to him Never have any bad experiences from Mark I remember there was one month Mark took care 8 of my friends. More

Best Car Buying Experience Hands down, buying my 2013 Civic Si from Brandon was by far the best car buying experience I have ever had! Brandon came in on his day off to sell me Hands down, buying my 2013 Civic Si from Brandon was by far the best car buying experience I have ever had! Brandon came in on his day off to sell me a car! That alone speaks volumes to me! He was very knowledgeable and told me everything I needed to know about my new car! Larry Brooks in finance was just as amazing! He made my car buying process fun! I will be recommending everyone in the market for a new or used car to go to Honda of Owings Mills and see Brandon!! Awesome experience! More

Easiest car buying experience A friend recommended Q and Honda of Owings Mills, but I was skeptical. Everyone we dealt with there, however, passed our expectations. They were att A friend recommended Q and Honda of Owings Mills, but I was skeptical. Everyone we dealt with there, however, passed our expectations. They were attentive, answered questions, and didn't pressure. We got a great price, with great service. Scott even drove the car to us with the paperwork already prepared. He showed us the car's features and told us that he was always available for more questions. This is where we're going to buy our next Honda, and we're telling everyone that they should go here as well. More

Beyond my expectations!!!! Let me start off by saying the minute I walked in to the dealership, Hani greeted us at the door and was awesome from start to finish! Hani really has Let me start off by saying the minute I walked in to the dealership, Hani greeted us at the door and was awesome from start to finish! Hani really has a great way to communicate with customers, like he was born to do it. Hani was very honest and very patient with meeting our expectations in all aspects of the selling process. Hani explained everything in full detail, with a tremendous spirit, and great patience. At the very end, it was really late and Hani still explained all the features of the car to me like they had just opened for the day and it was an hour after their closing time. Q Sue was great and was able to work quickly since I arrived to the dealership late that evening after I left work. I loved how the team worked together to delivery their unique services to me. I also met the GM and he was great too! Very nice and professional staff! Working with Lane P. For financing was great and his service was impeccable. He was extremely patient and offered his best advice while we were hung on the many services we wanted to put on the car. I got there late and they even stayed and hour after their closing time while I was making final decisions. He explained all expenses in complete detail so I was aware of all the charges I would be responsible for. I walked out knowing all the ends and outs of my new purchase. I am so happy with the car and most importantly I know that I got it for a great price! This is one of the biggest decisions made in life and this team made it so easy for me. I'm excited to refer my friends that want to purchase a car and to do business with them in the near future. When I think of any recommendations I could make to anyone, this dealership will be at the very top of my list and who does not want a Honda??? Thanks for your outstanding service Honda @ Owings Mills! See you soon! More